I was in contact with glass ninja approximately 6 months ago before I started my backyard project. I measured approx and was given a rough quote but was advised the backyard has to be complete to get accurate measurements. Fair enough. I get my backyard complete. I respond back to glass ninja and schedule someone to come out and measure so we can get project completed. I was told a time. I take time off work to be there..only to be messaged 30 minutes before end of time window. .sorry the main guy who is to measure is tied up at another job site and won't be able to make it. Ok rhen. When is another time? I said I can't take more time off...was put on hold and told a time for 2 days later for 5 to 6...is that OK. I said perfect. Fast forward. 2 days later....nothing .. no one showed. No one called. No one cared. I write an email back to Anastasia. Expressing my dissatisfaction and complete let down of how I was treated.. no call ..no message back. Nothing. I can tell you..that's no way to run a business. PERIOD. I can accept people being busy. I can accept being short staffed. What I can't accept is someone promising a time to show up and NOTHING. I recommend no one do business with this company. They don't care AT ALL. They waste people's time and done seem to care whatsoever. I will not be doing business with this place ever again.

Most impressed!! Prompt communication
and follow through by Vlad and his team
made for a great experience. The installers
Phillipe and Leandro were very pleasant,
polite and respectful of the work space.
I have already recommended Glass Ninja to my contactor.
John/Sonia
Toronto

Did an incredible job on my home gym! Highly recommend everything was great from start to finish!

I reached out to Glass Ninja to install a glass enclosure for my bathtub/shower. They provided great service and are responsive. Ulysses did a great job with the measurements and the installers were fantastic. Covid safe and quick. highly recommend

This company absolutely deserves its 10/10 ratings! They were prompt, efficient, courteous and utterly professional while delivering excellent work at a very competitive price point. Their estimators were hands down the most knowledgeable and helpful of all the companies we requested quotes from. Service techs were easy to reach directly and showed attention to detail in using a non-standard caulking requested by our balcony contractor. The company unquestioningly went out of their way to hold and store the finished glass for us for months when we ran into other renovation delays, even replacing a scratched pane free of charge without our asking. Gorgeous results. We would use again & recommend highly!

I replaced a small window with a big patio door and glass railing. Glass ninja did the glass the railing outside. Their price was the best and The result is beautiful. See pics

Glass Ninja recently installed a mirror wall in a basement gym. They were very professional and did a great job with the mirrors. The whole process was seamless, I would definitely recommend.

I had my railings done and a kitchen backsplash installed by Glass Ninja. I could not be happier with the result, everything looks beautiful and really made my place more modern. Can not wait to show this place off!
Loved working with their team from start to finish, everyone is very friendly and know what they are doing. Would highly recommend to everyone!

We hired Glass Ninja to install a new shower glass enclosure. They did a great job and it looks amazing

The installers were professional and courteous

Door Sweep installed backwards which downgraded my experience otherwise the job would have been scored higher.