Glass Ninja

Mirrors & Glass
Toronto ON M3H 2R8
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98%

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Best of the Best '22 
Best of Award '22 winner 5 timesBest of the Best '22 Best of Award '22winner 5 times

Reviews for Glass Ninja

Average customer rating:
9.9 10 (136 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
8/10

Shower silicon replacement

Door Sweep installed backwards which downgraded my experience otherwise the job would have been scored higher.

Approximate cost of services:
$290.00
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Company Response

Hi, thank you for taking time to leave a review, we really appreciate it!
Please give us a call and we will schedule a visit with one of our ninjas to make sure everything is installed exactly right. You can reach us at 1-833-344-5277 with any questions or concerns.

Looking forward to hearing from you soon!

kelly_sn
kelly_sn
0 reviews Toronto, ON
10/10

Sliding Tub Door

We had a glass sliding door on our tub installed and loved the final result! Thank you very much.

Approximate cost of services:
$450.00
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Company Response

Hi Kelly,
Thanks for the review! We are so happy that you loved the final results, it was a pleasure working with you.
Happy Holidays!

Private User
Private User
Private User reviews Toronto, ON
10/10

Shower enclosure

Glass ninja exceeded my expectations from the first measurement appointment to the installation. Amazing customer service and quality of work, I will definitely recommend them to anyone looking to do a glass project.

Approximate cost of services:
$1,800.00
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Usha in Bolton
Usha in Bolton
2 reviews Bolton, ON
10/10

Gym mirror installation

They are worthy of more than 5 stars. They surpassed their customer service and delivery. Prompt communications and excellent service from everyone I encountered from placing the order until delivery. Kudos to you guys for providing excellent service and accommodating customers needs. I will absolutely recommend them and I will use their service again for future projects.

Approximate cost of services:
$1,900.00
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Company Response

Hi Usha,
Thank you so much for the amazing review, you made our day! We'll make sure to let the rest of the team know what a great job they are doing :) It was a pleasure working with you as well.
We hope that you enjoy your new mirror.
Take care, stay safe.

Glass Ninja Team

Metro Central in Toronto
Metro Central in Toronto
1 review Toronto, ON
10/10

Reception desk glass screen

Had the pleasure to once again t0 work with the wonderful people from Glass ninja. We had glass ninja install a glass screen on our reception desk about a year ago and wanted to make some minor additions. Like usual glass ninja was super quick to come in and do exactly what we had asked for. Ulises and his guys were amazing at not only getting the job done quickly but also working around our schedule. I highly recommend glass ninja. Keep up the amazing work guys .

Approximate cost of services:
$800.00
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Company Response

It is always a pleasure working with you! We are so happy you are enjoying your reception partition, it is always the greatest compliment to hear that our hard work is appreciated.
Thank you for all the hard work you put in as a healthcare provider in our city.
We look forward to continuing our friendship and work together.
Warmest regards,

The Glass Ninja team

Cosmin
Cosmin
8 reviews Bradford West Gwillimbury, ON
10/10

Glass stair railings

Great company to deal with, Vlad was always available to answer our questions and they changed the design based on our suggestions. The installer team installed the railings fast and they cleaned everything upon work completion. Highly recommended.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Nestleton Station, ON
10/10

Glass railing, Glass Wall and Glass Shower Enclosure

Amazing experience with Glass Ninja!! Their installers and office staff were an absolute pleasure to deal with. Anastasia, Yordania and Ernesto Thank you!! Having received multiple quotes from different glass companies, Glass Ninja is very competitively priced vs many others. We are very happy with the quality of product and install.

Approximate cost of services:
$9,000.00
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mrusse01 in Brampton
mrusse01 in Brampton
2 reviews Toronto, ON
10/10

Shower Glass

Had Glass Ninja in to add a small piece of glass to cover half our shower opening in the basement. I'm sure a fairly small job for these guys, but they were excellent from quote through to measurement and install. Showed up on time, very quick and end result looks perfect. Admin side was very professional as well, a pleasure to deal with.

Approximate cost of services:
$900.00
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Company Response

Thank you so much for taking the time to share your experience, everyone at Glass Ninja had an absolute pleasure working with you as well.
We hope you enjoy your new shower enclosure for years to come, and keep us in mind for any of your custom glass projects in the future.

Take care,

Glass Ninja Team

Steven in Ottawa
Steven in Ottawa
0 reviews Ottawa, ON
0/10

Glass railings

Poor workmanship screws not seated, missing screws and mixed screws used in assy . Left the job knowing the screws were missing without telling the customer. Came back again with even more variety screws. Not resolved …

Approximate cost of services:
$5,000.00
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Company Response

Unfortunately the information portrayed in this review is inaccurate and does not provide a truthful summary of events. Below we will outline a summary of the events and how we worked with Steven to resolve his concerns, and then readers can make up their own minds.

1. Steven requested for alterations to be done which were beyond the scope of the project, which we agreed to perform free of charge as a show of good faith.

2. We also agreed to fix a deficiency that was found from our initial installation (a screw sticking out by 1/8") and the warranty item in question in the original review. During this visit Steven began acting disrespectfully towards the installation staff by shouting at them and storming out of the room while the installers were doing the work. Our company has a zero tolerance policy for abuse of any kind from any side, and thus work was halted that day and rescheduled to a different time.

3. A new visit was set up that included the company owner and lead project manager joining to supervise all aspects of the installation. The job was completed as by standard and produced a beautiful final result. We wish the reader could see photos of the project as it was in fact a perfect installation.

4. We have since received confirmation from Steven that he was satisfied with the end result, and have asked him to provide an accurate review, which he has declined to do. It’s unfortunate that some people believe it’s okay to spread misinformation and hurt a small business that works as hard as we do to ensure a positive experience for our clients.

We wish anyone reading this, including Steven, the best of health, happiness and better times ahead. It’s been a difficult pandemic for everyone, let’s spread some positive energy and try to make the world a better place for each other.

With love,
Team Glass Ninja

Private User
Private User
Private User reviews Toronto, ON
10/10

Home Gym Mirrors

Extremely happy with the custom gym mirrors Glass Ninja installed in my home gym. The service was quick, and the staff were all very friendly. Would definitely recommend them to anyone looking to purchase custom mirrors for their home.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for leaving a review, we are very glad to hear that you’re happy with the end result! We specialize in gym mirrors, vanity mirrors, glass railings, windows and so much more!

Feel free to reach out to us in the future with any of your glass or mirror needs. It is always our pleasure to deliver high-quality results at budget-friendly prices!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Glass Ninja

Whether you are looking for a glass shower door, glass railings, a glass table, or anything else requiring a custom glass solution for your home or office - Glass Ninja is the team for you. In the last decade, our family has perfected the glass manufacturing, cutting and installation process. Our products are of the highest quality at the most economical price point possible. From contractors to property development companies to home decoration institutes to regular homeowners, we love to work with Canadians from all walks of life. It would be an honour and pleasure to be able to work with you on your next home project.

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PRICE MATCH GUARANTEE: A new glass project can be a big investment – so make sure you get the best price on the market by taking advantage of our Price Match Guarantee. Simply show us a quote from a competing company and we will slash it. And if we can’t, we’ll tell you why.

WARRANTY ON ALL PRODUCTS: Get your glass project installed worry-free with our 2-year warranty on installations combined with the 3-year manufacturer’s warranty for all glass products. Full Disclosure: in our 20 years of installing glass solutions, we’ve only had a single customer claim this warranty. Our glass solutions are long-lasting.

We look forward to showing you the best custom glass solution for your unique needs. From glass shower doors to glass railings, to storefront glass - our expert team can do it all. And because of our direct-from-manufacturer connections, we are able to offer you the highest quality glass solutions at rates that most competitors cannot touch. From regular glass doors down to glass that can literally go from transparent to opaque with the flick of a switch, we offer every high-quality glass solution that is on the market. If we do not carry it, then it’s probably not worth your time.

Give us a call or send us an email, and one of our friendly ninjas will get back to you at superhuman speeds. Have a beautiful day.

CATEGORIES
Mirrors & Glass and Railings
PRODUCTS
Glass Showers, Glass Railings, Glass Tables, Glass Shelves, Mirrors, Glass Backsplash, Sliding Glass Doors, Storefront Glass, Glass Partitions, Glass Office Partitions, Speciality Glass, Bulletproof Glass, Fireproof Glass, Theft-proof Glass, Security Glass, Custom Glass
SERVICES
Glass Installation, Glass Repair, Glass Cutting, Glass Measurement, Bathroom Renovation, Glass Shower Door Replacement
STYLES
All of the top trending styles from classic up to modern up to post-modern. Let us know what you want and we will create a solution for you.
SPECIALITIES
Wide selection of the highest quality glass products for direct-from-manufacturer pricing.
WEBSITE
http://glassninja.com
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Credit Card, E-Interac, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$350
BONDED
Yes
PROJECT RATE
Best In Industry
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year manufacturer warranty, 2 year installation warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.