Axia Cleaning

Tile and Grout Cleaning
Vaughan ON L4J 1A1
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Reviews for Axia Cleaning

Average customer rating:
10 10 (29 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great job on our grout and shower!

Kaayla was terrific from start to finish. When we inquired about cleaning the grout of our 30 year old floor tiles plus a stand-up shower, she promptly provided very clear information about her process - including how it is different from other providers - and on her pricing. It was clear from her description that she goes the extra mile in cleaning grout, disinfecting all surfaces, and replacing caulking - and this was exactly what we experienced when she did the jobs. Kaayla spent an entire day on our glass stand-up shower and another day on our ceramic floors, which had not had the grout cleaned in over 20 years at least. She was prompt, cheerful, and full of helpful information about what we could do to clean and maintain our shower and floors. She provided extremely helpful advice about products and even brought us a couple of jugs of the cleaner she mixes for everyday cleaning of floors and surfaces. From beginning to end we got exactly what was promised - and more. We give Axia Cleaning our highest recommendation and will certainly reach out to Kaayla again for service. And thank you HomeStars for making it possible for us to find this excellent company!

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Company Response

Hey M, thank you for your amazing and heartwarming comments! I really appreciate it :) Looking forward to the next time I can be of service again. Call me anytime you have questions about how to maintain your tile and grout or sealant. All the best, Kaayla

bowersan in Toronto
bowersan in Toronto
3 reviews Toronto, ON
10/10

Professional, meticulous and detail oriented- A true expert cleaner

I was thoroughly impressed with Kaayla from Axia Cleaning. She truly has a passion for customer service and getting the job done right. Recommended by another company on Home Stars, Kaayla was professional and competent through and through- excellent communication with reminders and confirmations of appointments, arriving on time, and working long hours to do her very best - and beyond - to resolve the issue issue in question. She worked long hours, did the very best she could, was professional and friendly, and went above and beyond to leave me with premixed cleaners and instructions on ongoing care for a number of items throughout the house. I was very impressed and I promise you will be too.

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Company Response

Hi J, Thank you for your review and for uploading the gorgeous photo as well! I just received it today. I appreciate your business very much. All the best, Kaayla

Terry
Terry
2 reviews Toronto, ON
10/10

Two Shower Deep Cleaning

Kaayla was wonderful to communicate and work with on our shower restorations. We went with two "Shower Maintenance Packages." She was timely and professional throughout the experience, went above and beyond. Completely saved the showers, they are looking great now! Would definitely recommend. Thank you Kaayla!

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Company Response

Hi Terry, thank you so much for taking time out of your busy schedule to write this review :-) It was a pleasure doing business with you (from the pictures you provided for quoting to your timely responses). I look forward to working with you again. Warmest regards, Kaayla

Private User
Private User
Private User reviews Vaughan, ON
10/10

Bathroom recaulking

Kaayla did a fantastic job. She is very clean, thorough, meticulous, and highly professional. She explained what she was going to do and even showed me how she does what she does. Would recommend and use her again.

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Company Response

Thank you for taking time out of your busy life to share your thoughts. It is very much appreciated! Best regards, Kaayla

Luciana in Scarborough
Luciana in Scarborough
1 review Toronto, ON
10/10

Couch Cleaning

This is the second time I’ve used Axia and Kaayla is wonderful. I’ve had my couches cleaned by other companies but never as good as the work she does. She is very careful and preps the work area, pays special attention to problem areas and is very pleasant. I would highly recommend her! Thanks Kaayla...we’ll see you again! Pictures show how she preps area, corners on couch (before and after), and completed job.

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Company Response

Thank you Lu for sharing your comments, and for all your referrals of your extended family! I'm very grateful :) Also, I just came from Maria's home and she was just lovely. You both are so hospitable it was a pleasure to be in your homes. Warmest regards, Kaayla

Pearl in Thornhill
Pearl in Thornhill
1 review Vaughan, ON
10/10

tile and grout cleaning, replace mouldy caulking

Kaayla is a pleasant, highly professional individual who take her work ver seriously. She is punctual, meticulous and her work is excellent.
I couldn't believe the difference in the tile and grout! We were thrilled with the results. I would highly recommend Kaayla!

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Company Response

Thank you Pearl for taking time out to share your thoughts here! I also appreciate your hospitality and patience during the several days to complete all the work. Best wishes in the coming months! Warmest regards :) Kaayla

Lydia Beitelman from Markham
Lydia Beitelman from Markham
2 reviews Markham, ON
10/10

Service

Kaayla cleaned the grout in our shower stall as well as recaulking. She was very professional from her quote onwards. She arrived on time and worked nonstop. Did an amazing job...looks like new. Reccomend her highly.

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Company Response

Thank you Lydia! I appreciate your business and for sharing your service experience here. I look forward to seeing you again for your kitchen floors. Best wishes until then :) Kaayla

Sheila in Toronto
Sheila in Toronto
1 review Toronto, ON
10/10

Axia is FANTASTIC

Kaayla of Axia did tile and grout cleaning for me. She came highly recommended from a friend and I could not be happier with her work. Kaayla is friendly, fair, professional, highly competent, efficient, highly skilled and made my bathtub and shower tiles look like new. I was not expecting this because my tiles were really dirty (black in some places). BUT she made them look AS GOOD AS NEW!! I was so impressed that I also hired her to clean my carpets. She saved me a lot of money and did not try to sell me materials I didn't need. I recommend Kaayla of Axia to everyone!!

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Company Response

Thank you Sheila for your recent business! Your hospitality and generosity makes a service professional like myself want to do more than my very best for you. Wonderful clients like yourself don't grow on trees :) Have a wonderful summer! Warmest regards, Kaayla

Yumei in Toronto
Yumei in Toronto
1 review Vaughan, ON
10/10

Mould Free Shower

Thank you Kaayla for restoring our shower to it’s original mould free condition! There was build up of mould in the corners and on grout near the floor that had accumulated over time. It was a tricky and time consuming job because it was pebbled and natural stone. Kaayla took her time and meticulously scrapped and cleaned out all the mould. She also cleaned the shower ceiling and glass door. It was a full day’s work and I really appreciate all her efforts because our shower looks new again! She was very easy to work with and communication and pricing was very clear from the start!

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Company Response

Thank you Yumei, for sharing your detailed service experience here. It was a pleasure for me to spend the extra time in restoring your shower, and then have you really appreciate it :) You have a wonderfully designed shower with very nice tiling (including that pebbled floor) that was worth restoring to it's original condition. Have a wonderful summer! Warmest regards, Kaayla

Brigitte
Brigitte
1 review Toronto, ON
10/10

Shower like new!

Kaayla did an absolutely amazing job...above and beyond what I had thought! My shower needed some fresh grouting in many places between the marble and new silicone aswell....she not only did it to perfection, but took the extra time she needed to complete it (what was meant to be 3-4 hours, ended up taking the entire day!). Professional, thorough and excellent work, would recommend to family and friends if they want their shower and tub looking sparkling again! True 'detailing' work, not just on the surface. I feel confident that I will not have to worry for the next few years now!

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Company Response

Thank you so much for your comments Brigitte! You have a beautiful marble shower, and it was worth the extra time to properly clean, seal, silicone, and patch the missing grout. I'm so happy you were as pleased (as I was) at the final results. Best wishes to you in the comings months, as I know you will be very busy :) Warmest regards, Kaayla

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Axia Cleaning

Welcome to Axia Cleaning, we look forward to hearing from you. Here are some services that we offer.
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1) Tile/Grout Deep Pressure Cleaning - specialized in shower maintenance and restoration
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2) Grout Color Sealing -- Makes your grout look new again & protects it from staining
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3) Silicone Caulking -- Get rid of mold/mildew with 100% silicone caulking replacement
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Call/Text: 416-912-5444
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Email: service@axiacleaning.ca
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www.axiacleaning.ca
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Extended weekend (Saturday and Sunday) service hours available

CATEGORIES
Tile and Grout Cleaning
SERVICES
Tile & Grout Cleaning, Shower Maintenance and Restoration, Grout Color Sealing, Silicone Caulking Replacement
STYLES
Hot Water Extraction and Vapor Steam Cleaning
SPECIALITIES
Shower Maintenance and Restoration
WEBSITE
https://axiacleaning.ca/
YEAR ESTABLISHED
2018
PAYMENT METHOD
Interac, Visa, Mastercard, American Express
MEMBERSHIPS
https://iicrc.site-ym.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
200.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-5 years depending on type of service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.