Pro Renos

General Contractors
Oakville ON L6H 4S2
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Reviews for Pro Renos

Average customer rating:
9.3 10 (18 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Rebuilding retaining wall, repair existing deck.

I had a failing retained wall and an existing deck with multiple defective pieces, Andrew was able to accomplish this job in one day, repairing, painting and caulking . Very efficient, clean work and a friendly professional individual. I am very pleased with his work and I defiantly recommend him to my closest family and friends.

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Company Response

Thank you Ash, you were a pleasure to work with on this project. you knew what was involved to repair the issues and that helped me prepare to handle the issues.
Steve.

Private User
Private User
Private User reviews Oakville, ON
6/10

Front Entrance and Drywall Repairs

I had a hard time finding a contractor for my relatively small job so I was happy to find someone to take it on. It turned into an exhausting 10 days with them. To be fair, we had some heavy rain to deal with but these guys never arrived before 10:30 am, one day nobody showed up at all (without warning). I found their concrete work (an area of specialty) to be very sloppy and done without an eye for aesthetics. I could go on, there's more.
Steve did build me a nice hatch for access to the attic space above the garage and he spent the last 3 days trying to address my concerns with the exterior work. My front landing is sturdy (for now) and the drywall is repaired but overall: disappointed.

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Company Response

The project was to remedy a sinking front entrance patio and steps. Had sunk about 2 to 3 inches since the install. Our plan was to remove all the stones and steps, add a concrete base and reset the stones and steps with cement.
The demolition with the bin went well, then the thunderstorms started and hampered our efforts to proceed with the outside work. We had a tent set up for this occasion but it was too much rainfall to deal with. A couple of days were needed for the water to subside. Returned to finish job, spent last few days cleaning and sealing the stones (did not charge for sealing).
The garage had peeling and missing joint tape from water damage. Replaced all joint tape and sealed all wIth drywall compound. Built access hatch door to garage ceiling space.
Primed with ceiling paint throughout.
Not a simple project as claimed, had multiple issues with house and we came and fixed them all! Timelines for job completion varies from project to project, efforts were taken to ensure a sturdy and complete fix. The project was charged a flat fee, NOT a daily basis.
Wish I could show the before and after pictures here!

10/10

Rental Home Renovations

Steve and his team did an amazing job. I had my rental home trashed by the previous tennant so took it as an opertinity to do a full renovation top to bottom. I went into this with an open mind and Steve was able to offer his ideas and vision for the finished project. Looking forward to hiering Steve and his team again for my future projects.

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Company Response

Thank you for your positive feedback. It is always a pleasure working with thoughtful, decisive and prepared customers. We sincerely appreciate your business !

Nicole in Mississauga
Nicole in Mississauga
2 reviews Burlington, ON
9/10

Concrete paver removal + sod installation

We called in Steve to remove the concrete pavers in our townhome backyard and lay sod. From the first interaction to even after the project was complete, Steve and his team were friendly, hardworking and efficient. Steve was courteous and respectful and available to answer any questions I had throughout the process. He’s very personable and professional, and took the time to thoroughly explain the process, and to suggest ideas to further improve our backyard design. We are very impressed with the final result and would recommend Steve and his team for backyard and landscaping work!

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Company Response

Thank you Nicole! Enjoy the summer with your new backyard.

jessica.e.parmenter
jessica.e.parmenter
0 reviews Hamilton, ON
10/10

Mudroom renovation

Steve and his team did an amazing renovation to our mudroom! This small space was in terrible condition and contained our electrical panel, and was an add-on renovation added to the house in approx the 60s-70s. The original plan was to remove the two exterior walls and the scaffolding for the roof, however, upon demolition Steve recommended that we replace the subflooring, joists and concrete connection between the existing patio and new joists. Steve was very good about showing us the work as it existed, why he felt it should be addressed, and what were our options to address it. We could see for ourselves the concrete was crumbling, but also felt Steve treated our house like his own and so we often trusted his advice. As a result, the renovated space is much sturdier than the existing space was. The electrical work was ESA approved and fufilled by a certified electrician. The quote included motion sensors and spotlight, which were provided. We let Steve choose the laminate flooring, window, and door and were very happy with his choices. They were all of good construction - window came with energy efficient sticker ratings, the laminate is extremely similar to the faux-wood flooring in the rest of our home, and the door is a proper security door with interior blinds. Steve wanted to do pine boards on the walls and ceiling and they turned out very nice and complimented the dark floor well, giving the "cottage feel" Steve described. Steve also provided us a detailed quote before the renovation started, which included WHIMIS protection. Steve also provided many small services at no charge - we agreed to use the old gutters but after taking them off he decided they looked tacky next to the new siding covered in our quote, so he replaced them at no charge. He also included the block supports under the new joists at no cost above the agreed upon joist costs, and replaced the gate to our backyard which was removed to facilitate construction with a superior one they made themselves. I cannot recommend these guys highly enough. Steve and his team were very professional and respectful of our home.

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Company Response

Well that's a review I will have to try and match! Jessica, you and Steph have been a true joy to work with. As with most projects, planning is key. Also the unknown can turn us in another direction. From the moment we met, to the final days of construction we worked hand in hand to make this space functional and safe for you. I'm so pleased to know how happy you are with the final product. Thank you for entrusting us with your home, and yes we treat every project like it's ours. The flooring we put down is vinyl, so it should last throughout the wet and dry conditions. Again, a big thank you for letting us be a part of your successful renovation project!

Steve and James,

ProRenos

K S.
K S.
1 review Burlington, ON
10/10

Kitchen and first floor

The project was awesome. They did well and time keeping. After reno, we are so much satisfied.

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Company Response

Thank you for your trust in us to transform your house into the beautiful space it has become. From top to bottom, you have made great choices with us, resulting in an elegant and open concept design.

Des a.
Des a.
2 reviews Burlington, ON
10/10

House re-configuration

Steve and James at Pro Reno are the best! They and their team demolished walls, replaced the sub-floor and hardwood flooring prior to re-configuring the master bedroom including built-in closets, open plan dining and living rooms, and a mudroom. As we were living in the basement whilst the work was carried out, the level of dust was kept to a minimum and their work area left clean and tidy at the end of every day. Steve was always more than willing to discuss with us any ideas and/or issues which arose during the project. The project was completed efficiently and within the initial time frame. We highly recommend Steve, James and their team and look forward to working with these professionals in the future.

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Company Response

It was a true pleasure to work on your home. You have been very easy to work with, well prepared and great communication.
Thank you Des And Sandra for your patience and understanding throughout the build process. We hope you will enjoy your new space thoroughly!

Steve
ProRenos

philpottdg
philpottdg
1 review Hamilton, ON
10/10

Basement finishing

Steve and his crew were polite, efficient, considerate and very tidy. Steve minimized stumbling blocks and communicated well with us regarding the project requirements. The work was completed at a high level of quality. We are looking forward to working with Pro Reno's on future projects.

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Company Response

Thank you for your thoughtful reply! It was a pleasure working with you to make your basement a useful space. You guys were great in so many ways! We will certainly see you soon to finish your bathroom.

anaf
anaf
1 review Mississauga, ON
8/10

Master Bathroom

Steve and James transformed my original "Builder" bathroom and maximized it's space to the fullest. My vision for this project turned out beautifully - thanks so much!

2 of 2 people found this review helpful.
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Company Response

Thank you for having us remodel your bathroom, it was a pleasure working with you on this project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Renos

Welcome to Pro Renos
You gain the experience of an engineers background for your renovation. Our body of work is the result of multiple referrals because we believe in doing the job right the first time. You share your vision and trust us to make recommendations to bring it to fruition within your budget and timeline.
Contact us today to discuss what is possible.

CATEGORIES
General Contractors, Drainage Contractors, Waterproofing, and Masonry & Bricklaying
SERVICES
General Contracting, Whole level renovation, Basements, bathrooms, kitchen, flooring, drywall finishing, painting, stairs, additions, re-modelling and layout change
WEBSITE
http://homestars.com/companies/2903700-pro-renos
YEAR ESTABLISHED
2002
PAYMENT METHOD
Cash, Cheque and e-transfer
LICENSES
All technicians are licensed as required
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
YES. Ask for details. Depends on Project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.