Wayne came to assess the problem with my gas oven. He quickly determined I needed a new igniter and installed one. Before he left, he checked my upper oven and showed me that its igniter was starting to fail. By catching this problem early, he saved me another service call.
He also noted that the handle on my oven door was loose. He took the door apart, tightened the handle and gave me a chance to clean the inner glass ... at no charge!
Service like this guarantees he is only one I'd call for future service!