Stannah

One of the reasons I would recommend Stannah is that there is no middle-man. You are dealing directly with the manufacturer and Installation team, so there is stronger accountability.

I want to thank the Mobility Sales Specialist and Installation Crew of Stannah, Markham. From start to finish I was pleased with the process and service provided. The Mobility Sales Specialist was patient in educating us and explained why a different stairlift to the one I had chosen would be better for my parent. He also suggested looking at government rebates for (home improvement tax credits for seniors). The Installation crew were professional and efficient. I had two stairlifts put in, from ground to 2nd floor and ground floor to basement. It was completed in record speed plus they removed an existing handrail which cluttered the space on the stairs and they installed the remotes exactly where I wanted. Clean up was done well too.

Really happy with the whole process, from getting a price quote to finished product. Stair lifts are not common and you really don't know where to start when researching. Stannah was able to provide experts, Christy, who are knowledgeable and willing to spend time in educating and guiding through. From products, process, pricing to final installation. Really gave us the assurance in going with Stannah chair lift.

Also, there's not much reviews on senior products out there. No fancy YouTuber throwing sexy cinematic reviews for senior chair lifts. So you'll end up reading a bunch of random thoughts off google and still be skeptical (like this one you're reading, thinking I got paid).

Stannah was the best in clarifying all the confusion, so we went with them. Mainly the company have been around for a long time and pride itself in service and product quality. Their pricing is absolutely justified. When you need a product like this, you don't want to compromise. You just want to have it done and done right so your parents can get up / down the stairs. If there's issues, you know they are around for you.

Thanks guys for doing a great job at installation. Ben, Joe, David high speed ninja their way in and out. There were absolutely no mess to clean up after. Took care of the original hand rails, doors and even hang up my dad's clock. Highly recommend, the professionalism is top notch.

Friendly staff
Quality product

All aspects from the staff from sales, to estimate to install are very friendly and are good with elderly people.

The stair lift is good quality and has made quality of life much better for elderly.

Stannah stairlift is very professional from sales through to final installation. The installing crew is skillful. They are polite and patient to answer questions. They presented the operation instructions in a very comprehensive manner. Job well done !

It was a positive experience working with Stannah to install a stair lift at my parents’ house. Each member of the Stannah staff, such as the electrician, and installers were professional, courteous, and knowledgeable. A special thank you goes out to our mobility specialist Matthew, who was patient in answering my questions, quick to follow-up to all requests, flexible in scheduling appointments, and overall very pleasant to work with.

Lead time of this custom manufactured stair lift (from taking measurements of the stairs to installation) was 9 weeks instead of the 4-5 weeks quoted. I assume this longer turnaround was due to current COVID restrictions and the Christmas holidays?

I would readily recommend Stannah to anyone looking for a quality stair lift that is solid, safe, and easy to use. Stannah has given me a peace of mind knowing that my senior parents can safely remain in their current house for as long as they wish. Most importantly, my parents are very satisfied with the end product.

There are many providers of Stair lifts - and it was difficult, at first, to decide. In my mind, if you do not have good service at the start, you wont have a good finish. I had excellent service from day one; from the Sales Rep, to the Technical and Installer Co-Ordinator, right to Joe the installer. I do not know anything about stair lifts, but I do now. It was installed around my schedule, all my questions were answered, and the installer (Joe) even swept up. Rare. For sure! in new construction I have had many contractors that have not bothered to even attempt to clean up. Well done. i would highly recommend.

From THE moment we spoke with Christy to get a quote we knew that we wanted to work with her. Not only did she know her product, but she genuinely cares about her customers. She was there to help us through the process and answered all of our messages quickly. The timeline from fabrication and shipping to installation was fast considering the current pandemic situation. The guys who installed were thorough and took the time to explain everything before leaving. We are so grateful for all your help in making our grandmother’s mobility easier and for our peace of mind in knowing she is safe. Thank you!

Excellent sales by Mathew, great installation, wonderful follow up.
Game changer for my wife to re-gain use of whole home.
Can go out to work without any worries of falls.
Highest recomedation.
I have recommended Stannah and Mathew as well as installation crew to a neighbour for the same high level of service.
William of East York

We made the right choice by choosing Stannah stairlift. Matthew, the sale representative, was very knowledgeable and informative. He took accurate measurement on our staircase, and the custom-made stairlift came in and got installed perfectly.
The lift is easy to use, and Stannah provided us 3 years full warranty.

I’m very pleased with the Stannah stairlift that was recently installed in my parent’s house to assist my Mom with safely accessing their second storey. From the initial conversation and meetings with Matthew (and with Lori at the office) to the installation and follow-up, the process was smooth and as expected. My Mom, who was reluctant at first, now feels confident in the use of the lift.
I highly recommend Stannah Canada for their professional, courteous service and their excellent selection of stairlifts.