Stannah

Elevators, Lifts & Ramps Installation & Service
Markham ON L3R 5L9
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94%

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Reviews for Stannah

Average customer rating:
9.8 10 (97 reviews)

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Private User
Private User
Private User reviews Markham, ON
9/10

Stairlift review

I am so happy to finally have my stairlift. Going up and down stairs was agony before. The only reason that you did not receive a perfect score was because of how long the wait was.

Approximate cost of services:
$16,000.00
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Company Response

We are so pleased to hear that you will no longer have the agony of climbing the stairs now that your Stannah stairlift is installed. Enjoy and thank you for putting your trust in our team.

Kelvin Loke
Kelvin Loke
0 reviews Hamilton, ON
10/10

Home Stairlift

Steve has been very helpful to explain to us all the details we need to know. His honesty is also very important for us to know what are the goods and bads for different options. He is trustworthy, professional and obviously knows his trade in this industry. You definitely wont go wrong in dealing with him.

Approximate cost of services:
$22,000.00
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Company Response

Your kind words are most appreciated Mr Loke. Steve is a wonderful representative of Stannah and we welcome the opportunity to assist you with your stairlift.

Private User
Private User
Private User reviews Toronto, ON
10/10

Two chair lift’s

Your representative Jamie was amazing, he explained everything that we needed to know thank you.

Approximate cost of services:
$24,000.00
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Company Response

Thank you for your kind words. Jamie and our entire Stannah team is focussed on helping clients like yourself everyday.

Private User
Private User
0 reviews Mississauga, ON
10/10

Curved Stairlift for my 87 year old mom

Jamie was our consultant. He made us feel
feel natural and not forced to purchase. He addressed all of our concerns, and promptly did research and got back to us with info if he did not know the answer at the time. Whenever we had questions, he was quick to respond. The manufacturing time took longer than expected, but at least when installed, everything was right on. My mother is on the shorter side, a bit less than 5 feet, so the pivot to platform was something she had to practice on. However there is the option to add auto pivot button if she still find it difficult. at an extra cost of course. But we will see if she will need it.
Overall, very respectful, kind and knowledgeable.

The staff that installed was also very good. I feel confident about this company and would recommend to others. Good quality and service.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for sharing your Stannah experience and taking a few minutes to submit a review. We wish you all the best and a Happy Thanksgiving.

Private User
Private User
0 reviews Toronto, ON
10/10

Install chairlift

The process with Stannah was excellent. They were clear, professional, personable and efficient. Even with the supply chain issues, we were kept informed and the process took the time it was stated.
The installation was quick and seamless. Great guys doing the work, took the time to discuss the work, how to work the chair, everything. Very personalable and patient.
Would highly recommend these folks.

Approximate cost of services:
$14,000.00
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Company Response

We are very appreciative of your kind words for the Stannah team. Enjoy your custom curve stairlift and the comfort it brings as you glide safely up your stairs. All the best and thanks again.

Anthony from Etobicoke
Anthony from Etobicoke
2 reviews Toronto, ON
8/10

stairlift

HAD A STARLIIFT INSTALLED IN MY HOME, I HAD IT INSTALLED ON MARBLE STAIRS AND WAS WORRIED THAT WHEN THEY DRILLED THE HOLES FOR THE LIFT THEY WOULD CRACK THE MARBLE... THE WORK WAS DONE TO PERFECTION AND I AM VERY HAPPY... THE ONLY THING THAT I WAS NOT AWARE AND DISAPPOINTED ON WAS THAT THE SWIVEL PART OF THE LIFT IS MANUAL (TURN BY HAND AND NOT ELECTRIC). THE UPSIDE OF THE LIFT IS THAT IT TAKES LESS ROOM FROM MY OTHER LIFT.

Approximate cost of services:
$3,500.00
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Company Response

Hi Anthony, thank you for sharing. Marble stairs are tricky but we will always take our time and ensure a proper and safe installation. As for the manual swivel, should you need the power swivel option, please contact us and we can assist. All the best.

Private User
Private User
Private User reviews Toronto, ON
10/10

Curved staircase lift

We were looking for a budget friendly curved stairlift for mom who is becoming mobility challenged.

After going back and forth with other dealers, and not being satisfied with pricing nor service, I called Stannah.

Jamie, the Sales Advisor was friendly, courteous, professional and listened. He was able to understand our needs. He sat and took the time to explain different options as well as providing estimates on the spot, explaining the criteria the estimates were based on. He also made sure to clarify the timeline for installation...not giving us an unrealistic window.

That same night he sent over formal estimates.

After confirming the order, there was a detail on the design he wanted to clarify-he came back to the house that same day to better allow us to understand this design detail.

Very satisfied customer!

Approximate cost of services:
$130,000.00
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Company Response

Spending time with customers like yourselves and answering all of your questions is important. As well, providing you with a fair quotation and timeline without "buy now" sales pressure. Thank you for your compliments and sharing your experience.

Private User
Private User
0 reviews Port Perry, ON
10/10

Chair Lift installation

The sales rep, Jamie, was polite and knowledgeable. He has also followed up to confirm that we were happy with the work.
The installers (B & B) were punctual, very efficient and cleaned up very well.

Approximate cost of services:
$7,200.00
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Company Response

On behalf of the entire Stannah team, thank you for your wonderful words. We strive to help our customers by making buying a stairlift easy and an enjoyable experience. Thanks again.

Private User
Private User
Private User reviews Oakville, ON
10/10

Very Happy!

Very happy with the product and the service. Steve was here to quote promptly and the installation by Ben was done to perfection! Thanks for your professionalism! Norm

Approximate cost of services:
$5,100.00
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Company Response

Hi Norm, thank you for taking the time to deliver feedback on your Stannah experience. We're thrilled that you are very happy with your stairlift and our service. All the best to you.

Private User
Private User
0 reviews Peterborough, ON
10/10

Excellent Service

As the friend of the person who purchased the stairlift, I would highly recommend Stannah. First, I met Jamie the salesperson, who came to my friends house to give a quote. He was very thorough and thoughtful and followed up with the person who purchased the lift. A temporary lift was installed in a timely fashion by Dan and Dan. They were also excellent. I would highly recommend this company. The staff are amazing to deal with.

Approximate cost of services:
$14,655.00
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Company Response

Thank you for sharing your experience, and that of your friend. Please enjoy the new Stannah stairlift.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stannah

Stannah is recognized around the world as the company that brings freedom, independence and a strong sense of safety back to anyone who has difficulty overcoming the challenges posed by the stairs in their home. Indoors and outdoors, around the world there are more Stannah stairlifts in place than any other brand.

Ever since Stannah was established as a family-owned company almost 150 years ago, we have been committed to quality craftsmanship. Safety, reliability, and value are the tools of our trade, while you, our customer, are our primary focus. We want you to understand and enjoy freedom, independence and the inescapable feeling of pride that comes from being the master of your home.

CATEGORIES
Elevators, Lifts & Ramps Installation & Service
PRODUCTS
Stairlifts, Stair Lifts, Chairlifts, Chair Lifts, Stairglides, Stair Glides, Stair Chair
SERVICES
Sales, Service, Installation of Stannah Stairlifts
BRANDS
Stannah
STYLES
Straight, Curved, Outdoor
WEBSITE
https://www.stannah.ca/
YEAR ESTABLISHED
1867
MEMBERSHIPS
CARP Approved, CAOT, BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.