Stannah

Elevators, Lifts & Ramps Installation & Service
Markham ON L3R 5L9
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Reviews for Stannah

Average customer rating:
10 10 (34 reviews)

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Lori Peltz from Etobicoke
Lori Peltz from Etobicoke
1 review Hamilton, ON
10/10

Excellent Experience

We needed to move my mom to our home short notice but we needed a stair lift for a curved staircase quickly. Christy came out to the house quickly. She measured and explained the process before giving a quote. So great because when we made the decision we wouldn't have needed anyone to come back to measure. We decided to go with Stannah because of Christie and her expertise and thoughtfulness.
She was able to request a rush for the stairlift and I heard back fast from head office exact dates the chair lift could be expected. Kyle and Joe were excellent technicians to do the install. It looks better than I thought it would. Very happy with our whole experience!

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Company Response

Hi Lori, thank you for taking the time to share your experience with Stannah. On behalf of our team here we are very pleased to hear you are completely satisfied. All the best and thank you for allowing us to earn your trust.

Flory in Markham
Flory in Markham
0 reviews Markham, ON
10/10

Stair lift installation

My dad suffered a stroke 5 years ago and with time his mobility deteriorated. We've contacted Stannah to receive a quote for a stair lift. The representative, Christy was wonderful to work with. She explained the process and options in great details. We were very comfortable to work with her and the installation team and we are very happy with the end result. It has made a huge improvement in my dad's everyday life and for that we will be forever grateful. Thank you!

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Company Response

We are very pleased knowing that the stairlift has helped your dad navigate his stairs safely. Thank you from the team at Stannah.

Happy C.
Happy C.
1 review Bradford West Gwillimbury, ON
10/10

Stairlift

Exceptional service. Stannah truly cares for their customers. The stairlift is perfect! Christy is one of the nicest people I’ve met. She is friendly, patient, knowledgeable and goes out of her way to make sure everything is done right. Ben, Joe and Jeven are hard workers and very skilled installers. Even Jim, the manager of Stannah, took time out of his busy day to come and recheck the survey to make sure it was perfectly done. I highly recommend Stannah. We researched other companies but nothing compared to Stannah. We made the right choice and so will you if you choose Stannah.

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Company Response

On behalf of the entire team here at Stannah, we thank you for your very kind words and allowing us the opportunity to earn your trust. Enjoy your Stannah stairlift.

Sean
Sean
0 reviews Bradford West Gwillimbury, ON
10/10

New stair lift installation

Everyone was friendly, professional and worked deligently to deliver quality stair. Job well done and I would recommend to anyone. Stair lift should be standard in all new homes.

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Company Response

Your comments are very much appreciated Sean. Thank you for allowing us the opportunity to earn your trust.

Private User
Private User
Private User reviews Toronto, ON
10/10

260 Custom Siena Curved Stairlift

Got a custom curved stair lift and the service and technicians were amazing, very professional and knowledgeable. Very kind and patient when explaining how to use. A+ service, would recommend to anyone.

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Company Response

Thank you for taking the time to share your experience with Stannah. We hope you have many years of safe travel in your stairs. All the best.

calcasa
calcasa
2 reviews Toronto, ON
10/10

stairlift

The sales representative was prompt to all scheduled meetings. The sales representative was very informing and patiently explained the benefits of the stairlift. The sales representative also introduced me to the March of Dimes as an opportunity for my elderly parents to save a few dollars.

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Company Response

We're thrilled your parents are please with their Stannah stairlift and the entire customer journey was positive for you all. We wish you and your parents well. Thanks again!

Liz in Toronto
Liz in Toronto
1 review Toronto, ON
10/10

Excellent service and product

I recently fell while walking and fractured my pelvis and wrist. I knew I would need access to the shower which is in the basement of our house. I contacted Stannah and they had a stairlift installed the day of my return home from the hospital. The technician was pleasant and professional and installed the stairlift in a few hours. Without it, I would not have been able to shower or leave the main floor of the house. The service Stannah provided exceeded my expectations and the product has been wonderful. Thank you to the Stannah team!

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Company Response

Hi Liz, thank you for sharing your experience as one of our treasured customers. On behalf of the entire team here at Stannah we wish you all the best. Thanks again

Cathy from Cobourg in Markham
Cathy from Cobourg in Markham
1 review Markham, ON
10/10

Stairlift

We just had a Stannah stairlift installed and I can’t believe how much I actually needed this transportation in my life! Doing a simple laundry now in the lower level laundry room is quick and easy, not to mention painless! The installation was superb and the upgrade to a remote control device added a lot to the quality of the operation. Kyle, our installer gave an excellent tutorial making the transition from stairs to stairlift easy and seamless. I reccommend Stannah for everyone who needs a “lift” up or down the stairs. It my new Highway to Heaven!

0 of 1 people found this review helpful.
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Company Response

We very much appreciate your feedback and are thrilled that your Stannah Stairlift makes navigating your stairs easy and seamless. All the best and thanks again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stannah Stair Lift, Siena Model

After exploring other companies we went with the best, their quality and customer service is beyond compare.
My husband had been released from the hospital and required the stair lift as soon as possible, and they made it happen.
A big thank you to them and our sales agent Matthew, for their professionalism and attention to detail.

1 of 1 people found this review helpful.
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Company Response

A sincere thank you for sharing your experience with Matthew and our Stannah team. We are very pleased that you chose Stannah and know that your stairlift will help your husband. Thanks again.

Vee in Markham
Vee in Markham
1 review Markham, ON
10/10

Everything was great! From the stairlift, to the people!

From the moment I met the Rep, Christy to having the installation and dealing with other staff, it was a smooth process. Exceptional customer service in every way. The stairlift was installed in very reasonable amount of time, so that I could get my special needs son up and down the stairs more easily. Any and all questions I had, were answered right away by Christy and her team. I would recommend this company to anyone! Thanks Stannah Team!

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Company Response

It was truly our pleasure to assist you and your son with a new Stannah Stairlift. Thank you for the recommendation and your wonderful compliments.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stannah

Stannah is recognized around the world as the company that brings freedom, independence and a strong sense of safety back to anyone who has difficulty overcoming the challenges posed by the stairs in their home. Indoors and outdoors, around the world there are more Stannah stairlifts in place than any other brand.

Ever since Stannah was established as a family-owned company almost 150 years ago, we have been committed to quality craftsmanship. Safety, reliability, and value are the tools of our trade, while you, our customer, are our primary focus. We want you to understand and enjoy freedom, independence and the inescapable feeling of pride that comes from being the master of your home.

CATEGORIES
Elevators, Lifts & Ramps Installation & Service
PRODUCTS
Stairlifts, Stair Lifts, Chairlifts, Chair Lifts, Stairglides, Stair Glides
SERVICES
Sales, Service, Installation of Stannah Stairlifts
BRANDS
Stannah
WEBSITE
https://www.stannah.ca/
MEMBERSHIPS
CARP Approved, CAOT, BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.