Stannah

After much research I concluded that Stannah chairlift products would meet and even exceed everything myself and my wife will need for many years to come and now that the installation is complete I can state we were 100% right.
The entire process from the first visit by the salesperson, Jamie until the installation by Jeff went extremely smoothly - we had the chairlift delivered and installed in less than 4 business days which is truly amazing. Jamie explained to us in great detail each and every one of the available options and what we really appreciated was that at no point we felt pressured into making a decision or even choosing Stannah over any other supplier out there. Despite him being a young person, Jamie is a truly remarkable professional. Jeff came to our place on the day scheduled for installation about 10 minutes earlier but waited patiently outside until the agreed start time. He did his work without wasting any time and the quality of his workmanship is simply impeccable. After three hours, when everything was complete he ran the demonstration of how the chairlift works, its safety features and walked me through various troubleshooting codes and their meaning. Not for a single second he lost his patience with me as surely I had a lot of questions so I make sure I have everything covered. I was truly impressed by Jeff as a skilled technician and as a person.
These being said, I wholeheartedly recommend Stannah chairlift and their services to anyone looking for a great product contracted and delivered by a great team.

Our install was amazing.
Once completed Jeff explained everything to us regarding the operation of the stair lift, including all the safety features. My wife and I were happy with how easy it is to operate. Thanks Jeff for your patience and understanding.

Our entire experience with the stair lift process was quick, efficient and professional. From the initial site assessment and estimate with Steve to the installation with Joe and Jeff (?) the entire process was painless. The quality of the equipment is exceptional and the peace of mind it provides is worth every penny.

Steve was an amazing salesperson. He is very knowledgeable and a pleasure to deal with. He is not pushy and has a great temperament. We ordered a stair lift and put a deposit down. Unfortunately, we required a refund after a few days. Though the product was already in production, Steve and the team offered us a full refund of our deposit given the circumstances we were dealing with. True customer service. Great job and wonderful reputation for a stand-up company. Nice job Steve and team.

Ben arrived timely and provided the needed service in a friendly and efficient manner to make our chairlift operational again. I greatly appreciated his service.

Wonderful execution of exactly what I wanted. Professional installation, superior product, top value for the investment.
Kudos to Steve and Benjamin!

I worked with Steve, he was the sales consultant that came to the house. I can't say enough good things about Steve, he was very polite, very knowledgeable about his product and the feature and benefits it provided over the competition.
Steve was a true professional, never said anything negatively about his competition but pointed out some of the obvious differences.
If you have having difficulty deciding on what company to go with , let me help you with that. don't hesitate, give Stannah the business, you won't be disappointed.

Arrived early, totally professional, hard working, super helpful with training and knowledge transfer. Ben was incredible

I am sincerely grateful to the Stannah staff for my entire experience with the installation of their stairlifts in my parents home. Felipe and Jamie were an absolute pleasure to deal with and they made this entire process go smoothly and successfully. They are both honest, transparent, knowledgeable, patient, understanding, personable, professional, and just EXCEPTIONAL PEOPLE!! It's a reasonably big investment but it's worth every penny when it goes towards making the lives of loved ones safer, easier, and happier.

The installation was completed by the very kind, skilled, and hardworking team of Max, Ben, and Kevin. They built a sturdy system and did an excellent and clean job. We appreciated Max taking the time to explain how everything worked and to ensure my parents understood how to use it.

My parents lives have been made tremendously better and I'm thankful to the reliable and well constructed Stannah stairlift, and the expert staff for making this all possible.

I just wanted to comment on superb customer support by Stannah Canada. I was particularly impressed with Stannah technician Ben: not only did he came over within a day of my support call request, he was also able to quickly diagnose the issue I had with my chairlift, and fix it quickly and effectively. He did not leave UNTIL thoroughly testing the fix, AND it did not cost m e a penny. That's what I call excellent Customer support.

The other positive experience I had was with another technician, Max. He actually was able to prevent me from replacing a battery on my Stannah unit, by ascertaining that existing battery charges adequately, thus preventing me from spending $210 unnecessarily.

Overall comment on Stannah is that this company offers excellent product, combined with superior customer support. I wish there were more Stannah-s in the world, thank you.