Express Repair Ottawa

Nightmare of an experience with this company. I wish I had seen all the terrible reviews they got on BBB before I made the mistake of getting their service. They sent a technician (whose qualifications I now doubt) to "diagnosis and fix" my still-functioning washer and did neither of those things. Instead, I ended up with a completely broken washer that wouldn't even turn on, no answers or follow up from them, and a bill of over a hundred dollars (they didn't even bother to apply the discount they promised to give before I proceeded to engage their service). Just go read up the reviews on BBB and you could see that they seem to be quite "experienced" in doing things like this. Seriously, you'd be dodging a bullet for not using them.

I have used home stars to check out trades in the past, really sorry I didn't use it this time.
Requested service for my Blomberg washer which was not spinning, dryer which was making a squealing noise when warmed up, and dish washer which has had a bad smell since it was installed in 2019.
Technician could find nothing wrong with dishwasher or dryer, washer needed a part which he said he would order and he would be back the next weekend to install. Immediately after his visit I was billed 50% of the total.
No word from the company for two weeks so I called and was told the part would be in the beginning of the next week. No word the next week so I called and was told they did not know when the part would arrive.
I called the Canadian Blomberg parts distributor and was told that the order for Express service would not be shipped until mid October. Given that information I ordered the part on line myself. Got it in 5 days and called to have the technician back to finish the job. The first thing they asked me when I called and told them I had the part, was did I want to cancel the part they had on order. I said of course. They then said it couldn't be cancelled I would have to pay for it at the end of the month and that they would not be sending a service person out. REALLY.
I have now contacted their office by email and hope that some resolution can be achieved as I am still without a washer.

I had an urgent need for a dryer repair. Received same day service. Technician arrived on time scheduled.. Quickly analyzed problem (faulty dial), ordered the part, returned in 2 days and completed the work. Bonus - he worked out a temporary solution so that I could use the dryer while waiting for the full repair. I was very pleased. The technician was very tidy in his work, careful and efficient.

I had a sparking issue with my sperm oven
The technician arrive on time,
Start the diagnose pretty quick find the issue
He had the part good price good service quick and reliable cost.
Highly recommend!