Dishonest company. Avoid at all cost!
I'm renting a water heater from this company. The initial monthly cost was attractive, but buried in the contract and never mentioned by the sales is that they *WILL* increase your fees every year!
I went from $32/month in 2019 to $39/month in 2023!
Now they are trying to do away with credit card payments and want us to allow them preauthorized bank debits.
Do NOT sign up with this company!
- Approximate cost of services:
- $40.00
- Company Response
Thank you for sharing your feedback with us. We apologize for any inconvenience you've experienced with your water heater rental.
To assist you further and address your concerns, we kindly request that you provide us with more specific details such as your account number or contact information. This will help us identify your account and work towards a resolution. Please send this information to feedback@simplysmarthome.ca, and we'll promptly investigate and address your concerns. We appreciate your input and aim to provide the best possible service to all our customers.