Brick Aid Masonry

I can't rave about Phong and Brick Aid Masonry quite as much as other reviewers but I am still quite happy with the job they did. I hired them last autumn to repair several areas of our house where the brick was crumbling. Their quoted price was slightly lower than the others we got but not the lowest. Because of bad weather and a few health issues on their side, they were only able to spend one very long day here before it snowed and the weather got quite cold. We mutually agreed to defer the rest until spring.

Frankly, I wasn't totally happy with their initial work. While the chimney repair and some other parts looked quite good, there were other areas that looked either incomplete (a few of the cracked bricks weren't replaced on the side of the garage) or not well done (the bricks on the window ledge weren't all cut to the same length). To be fair, they were working in the dark for the last hour or two. I took pictures and sent them with the list of my complaints to Phong.

In spring, about a week ago, Phong came back with his son and they fixed all the problems I had pointed out as well as finishing the parts they didn't have time to start last fall. That's when the reason for all the past good reviews became clear. Phong cared a LOT about keeping me happy and didn't argue at all about fixing the parts that didn't look good, even including a few parts that I just noticed on that day. While the initial quality problems stop me from giving them 10/10, I have no qualms about recommending Brick Aid Masonry to those who want an honest, competent masonry company for a fair price.