HomeWater

Water Filtration & Purification
Toronto ON M5C 2K3
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93%

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Reviews by rating (past 12 months)

Reviews for HomeWater

Average customer rating:
9.2 10 (244 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Great water filtration system

Been with this company for ten years since they were Greenlife Water as water softener getting a set of blue tanks. No major problems; only a leak at the connections of the plastic tubing. Changing the sediment pre-filter supplied annually is a snap. Recently spoke with Britto to verify dual account info and update billing

Approximate cost of services:
$37.00
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Company Response

Thank you so much for sharing your comments. And thank you for being such a loyal customer. We are continuing to add to our product line giving our customers even more options for high quality filtration and we hope that we will continue to meet all of your water filtration requirements. Your satisfaction is our main priority.

Private User
Private User
Private User reviews Brampton, ON
10/10

Whole House Water Purification

Home Water was very informative and helpful when I was deciding whether to do just the kitchen and bathroom and the price difference was so little there was really no choice.

I recently went through some hard times financially and Home Water gave me more help than I ever expected. I would recommend them to anyone. They are knowledgeable and compassionate.

Doreen Cowan

Approximate cost of services:
$1,800.00
0 of 1 people found this review helpful.
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Company Response

We know that each us faces challenges from time to time. We're very happy that we were able to do even a small thing to help. We appreciate you taking the time to post your comments and for recommending HomeWater. Thank you!

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

Water filtration system

I called to change the way I was being billed and Nicole was very pleasant and professional. She updated my information as I requested. I also asked about filters and she assisted me and recommended what was the best way to go. Thank you Nicole

Approximate cost of services:
$25.00
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Company Response

Customer satisfaction and doing the best for our customers is our biggest priority. Thank you very much for letting us know about your call with Nicole. We will certainly let her and our Customer Service Manager know of your appreciation.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water Filtration System

This company has been very good and their customer service is excellent. My last dealing with them I spoke to B. Prabhakar and he was very patient and explained everything clearly. I have also had their technician out when I needed help changing the filter and he was also amazing.

Approximate cost of services:
$0.00
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Company Response

It's good to hear that our Customer and Technical Service teams were able to provide the assistance that you needed. Thank you so much for taking the time to share your experience and for recommending us. We appreciate it!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Home water

Great services and nice customer service. Good price for clean water. Highly recommend. Thanks homewater system to make life healthy.

Approximate cost of services:
$20.00
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Company Response

We all need to have good, clean water to drink. We're glad to hear that you are happy with our filter and appreicate your recommendation. Thank you posting your comments.

Private User
Private User
Private User reviews , ON
10/10

Product and service

I have been a customer almost 10 years and got up-to-date products at amazing cost. They are very efficient with their service.
Thanks

Approximate cost of services:
$40.00
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Company Response

We have so many customers who have been with us for many years. We loved having the opportunity to speak with such a loyal customer and show you our appreciation. Thank you so much for taking the time to let us know about your experience.

Darlene
Darlene
1 review Oshawa, ON
10/10

Awesome tasting water!!!

I love their customer service, especially Sonika!!! I have had whole home water filter for 4 years and it is delicious!!! Awesome company to deal with!! Thank you

Approximate cost of services:
$30.00
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Company Response

It is always our goal to be the best in our business. We love our products and we are very proud of the quality of our filters and softeners. And it's great to hear that our Customer Service team continues to excel. Thank you for being a HomeWater customer and for sharing your comments.

Guanghui in Toronto
Guanghui in Toronto
0 reviews Toronto, ON
10/10

New Filtering system with less cost as a 10 Years Customer

Great service, I get the call for update billing method, in the meantime they provide me a newer advanced filtering system replacement with less monthly cost. Love it!

Approximate cost of services:
$30.00
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Company Response

It is always our pleasure to do something nice for our customers especially for such a loyal customer as yourself. Thank you for being a HomeWater customer for many years and for posting your comments. We appreciate your business and we will do our best to continue to provide you with the best possible service.

Ana Salas
Ana Salas
1 review Toronto, ON
10/10

Kitchen & Bathroom

Home Water is an amazing company with amazing customer service because their very understanding and very compassionate. They work around your needs, so that you won't lose great water service. I've been a customer since 2018 and I've had no issues with them. Thank you so much for helping me in my time of need. My family and I appreciate it very much.

Approximate cost of services:
$0.00
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Company Response

We will always try to work with our customers to find the best solution possible. We're very pleased that you are continuing as a HomeWater customer and can keep on enjoying the benefits of filtered water. Thank you for taking the time to post your comments. We do appreciate it.

Laurie Chambers83
Laurie Chambers83
0 reviews Midland, ON
10/10

Moving Water filter under sink

I was moving and needed help figuring out how to switch my water filter. HomeWater made it simple and easy. Id recommend them to anyone.

Super helpful & kind on the phone too!

Approximate cost of services:
$20.00
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Company Response

Thank you so much for your recommendation. Moving is certainly not the easiest process and we're very pleased that we were able to make it a little easier. We value your business and hope that you will always consider us if there are any changes in your water filtration needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HomeWater

We believe that the water we use in our homes should be just that - water. It doesn't need the extra stuff like Chlorine, Lead, Volatile Organic Compouns (VOCs) and countless other contaminants that so often end up in our water. We make filtration solutions designed to deliver great-tasting water ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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