Did a walk around with the owner where everything looked great.
Once everyone had left we had a chnce to review their work once again and this is when we noticed the siding on the corner of the house had been damaged during the paving. When we contacted this company to see what could be done we were told that once the company people had left the premises and that the walk-a-round was completed that they would not accept resonsibility for any damages that was not identified during the final inspection. Unfortunately this damage was not noticed by us and was not identified to us by them during the walk-a-round (very unprofessional on their part).
Their answer was that they would send someone between june 2nd and 30th to have a look at the damages. The damages are not extensive and will not be expensive to have repaired. But they were done by the workers during the laying of the asphalt.
I await their resolution of this issue to my satisfaction.
- Approximate cost of services:
- $0.00
- Company Response
Hi Johnny,
I hope all is well! My sincere apologies for the damage incurred. I personally sent a contractor to fix the damage on you house siding. It was fixed within a few days and I visited you the following day to ensure you are satisfied. You personally guaranteed that you were happy with our service and repair. In fact, you posted a 10 star review by the name of "Pat". I believe that you forgot to remove the 1 star review.