Lt Integrity Improvements

General Contractors
Ottawa ON K2T 0A7
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HomeStars  >  Roofing in Ottawa  >  Lt Integrity Improvements  >  LT Integrity resolved the problems we had and I'm satisfied
Leslie MacKinnon
Leslie MacKinnon
1 review Ottawa, ON
7/10

LT Integrity resolved the problems we had and I'm satisfied

Leng and his crew had done some smaller jobs on my property - repointing brick, levelling a pathway - that worked out well. But one job, on my porch roof, didn't end well and I had another contractor re-do it.

Leng, shortly after the job, had a family emergency and I didn't hear back from him, at first. But then he called and agreed to give back a substantial amount of the money I paid him and his crew.

He also apologized about things going wrong. I think this is more than fair, and I think customers, judging by this episode, can be assured he will try to make things right.

He and his crew are also cheerful and good-natured. And they work quietly - no boom-boxes to entertain them, and that's a relief. They thoroughly cleaned up the site.

Approximate cost of services:
$5,300.00
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Company Response

Hi Leslie,

Thank you for your understanding and again I do apologize for the unfortunate circumstances.

I am also glad that we have come to an amicable agreement in getting this situation resolved.

Thank you.
LT Integrity Improvements