Interlock and stonework
- Approximate cost of services:
- $123,456.00
- Company Response
Thank you for the great review, we appreciate the kind words. We are looking forward to working with you again in the near future.
Thanks
LT Integrity
Thank you for the great review, we appreciate the kind words. We are looking forward to working with you again in the near future.
Thanks
LT Integrity
thank you for the great review. we are looking forward to working with you in the near future as well. enjoy your summer!
Thanks for the great review. We loved how the steps turned out and are thrilled to hear how happy you are with them. We look forward to working with you and or your friends and family.
Thanks
LT Integrity
Thank you for the great review. We appreciate the time you took to tell other people about us. We look forward to working with you in the future!!
Thank you for the great review. Wo love our job and the end results of our craftsmanship. We appreciate the kind words and how easy you made our job. We look forward to working with you again in the future.
Thanks
LT Integrity
Thank you for the great review, we love the positive feedback. We appreciate your business and look forward to working with you in the near future.
Hope you have a safe and happy holidays.
LT Integrity
Thank you so much for taking the time to share your feedback. We value your business and aim to ensure your satisfaction. It was a pleasure working for you.
Thank you for the great review. We love having repeat customer as it fits in with one of our main goals to build relationships with clients. We really enjoyed working with you and are happy you are satisfied with the results. We look forward to working with you in the future.
Thanks,
LT Integrity
Let us first say that we appreciate feedback as it allows us to grow and improve as a company. That said, the best and most constructive feedback is honest feedback. Please allow us to address your concerns below.
With regards to the concrete floor, you were presented with 2 options. The 1st and more costly of which was that we could rip out the whole garage floor and pour an entirely new floor. The 2nd and less expensive option was that we could pour a 5 inch layer of concrete on top of the existing floor to enhance and preserve its integrity, but with the caveat that it would likely develop hairline cracks which would be a cosmetic concern and not a functional one. You chose option 2. In 3 months we were called back to look at the hairline cracks which we had stated initially was a possibility having gone with the cheaper option of repair over replacement. You were offered two options to address this issue free of charge. The 1st was the cutting of four expansion joints and the 2nd was that we could epoxy the floor. You chose the epoxy. Regarding the overlay of interlock on your existing concrete patio and your concerns with drainage, the issue was your eavestrough which was causing undue and excessive water accumulation. Though not an issue of our creation, and again one which we had expressed as a concern from the outset, we offered you a solution free of charge. We value our clients and aim to assist them wherever possible. Sadly, you were unhappy with the timeline we gave you.
We appreciate your business but we are very disappointed by the dishonesty of your review.
Warm Regards
LT Integrity.
Thanks for the great review. We appreciate customers that take the time out of their day to rave about the quality of our work. We do our best to communicate to each customer and to solve any problems that arise.
We look forward to working with you and/or friends in the future.
Thanks,
LT integrity
LT Integrity Improvements will assist you with all of your concrete contracting needs.
Call us today for a free estimate.