Lt Integrity Improvements

General Contractors
Ottawa ON K2T 0A7
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Lt Integrity Improvements
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94%

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Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Lt Integrity Improvements

Average customer rating:
9.5 10 (97 reviews)

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Shelley in Mississauga
Shelley in Mississauga
0 reviews Ottawa, ON
10/10

Interlock Path

Called Leng on Saturday, he came the same day and gave a quote. We were happy with the quote and said we would go ahead, when we asked him at time frame we were told about 10 days. Sunday evening he called and asked if Monday morning would be okay. He and his crew showed up Monday morning and were done early afternoon. They did an excellent job and his crew were all friendly and hard working. We would highly recommend Lt Integrity Improvements.

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Company Response

Thanks for the great review. We are thrilled that you are happy with the job we did for you. We pride ourselves on being a hard working company that cares about attention to detail and customer satisfaction. Your kind words prove that we achieved our goal. We look forward to working with you, friends or family in the future.

Thanks again

LT Integrity

Claire in Central Park
Claire in Central Park
1 review Ottawa, ON
10/10

Parging and garage foundations :Excellent service and team

What a surprise it was when we saw 8 guys show up at rear of the house. We were expecting them 2 days later. They greeted us by first apologizing for being 2 days early.
What we witnessed was a very effective team at work, led by a very good manager:Leng Bun , Owner/ Operator of thr company, assisted by Matt,who takes care of producing estimates, scheduling and communications .All members of the crew knew exactly what to do , split into two teams: one on parting and the other on the garage foundation.
The atmosphere between the workers was good and they worked with precision. We have a garden along the house and they were very careful working around it, taking care to not break any of the working around it, taking care to not break any of the flowers.
Matt assured good communication between us and the team members. At the end of the day, everything was done and after 3 weeks, we are still very satisfied with the workmanship: the parging and the garage foundations look very nice .
We highly recommend this company.

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Company Response

Thank you for the great review. We appreciate it when customers like you take the time out of their day to let others know what to expect when they hire our company. Your kind words go along way and will definitely help our company grow. We look forward working with you or your friends & family in the future.

Thanks again

LT Integrity

Private User
Private User
Private User reviews Ottawa, ON
10/10

Walkway Repair

Leng was recommended highly by a neighbor. Called to have my interlock walkway repaired. He was doing other work in the area so ask him to do my walkway. His team did excellent work and what I like the best when the work was near finished Leng did the finishing touches. Nice to see a boss get his hands dirty. Thank you Leng job well done.
Percy

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Company Response

Thank you for such positive feedback. We take no short cuts when it comes to making our customers happy and if it takes the boss getting down and dirty to do so we're more than willing to oblidge. Nothing is better than a great review from a respected neighbor and we hope if the time come you'd pass on the kind words as well.

HomeStars in Toronto
HomeStars in Toronto
0 reviews Ottawa, ON
10/10

Highly recommended

My experience was very good, they went above and beyond and the work done was excellent. We’ve had many complements from people who know about construction. I highly recommend LT Integrity Improvements.

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Company Response

Thank you for taking the time to write such a positive review. We are grateful for the opportunities and please do not hesitate to contact us for any future work to be done.

Thank you.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Interlock of the backyard

We heard about this company from a friend and so we hired them to do our backyard. They were very quick to start the job, professional, knowledgeable and helped us figure out the best way to set up the interlock and stairs as we were new to this whole process. The team worked very hard and were quick which was great! I would recommend this company to anyone who needs their backyard done! I will be using them again for other projects.

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Company Response

Thank you for the great review. We pride ourself on being quick and efficient with each job without sacrificing quality. We are looking forward to working with you again with your future house renovations. Should be a great weekend to enjoy your backyard.

Thanks again,

LT Integrity

William in Ottawa
William in Ottawa
0 reviews Ottawa, ON
10/10

Good workmanship and friendly service

Job was completed few months ago, but the last day of work was raining. So the polymeric sand was not set properly.

This company came back and redo whole driveway by removing at good and bad sand grouting and start with another full load batch of polymeric sand.

Thanks to them to stand behind their service and workmanship

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Company Response

Thank you William for the great review. We pride ourselves on being loyal to our customers and true to our word. We want to make sure every job is completed to our satisfaction and the clients expectation. We look forward to hearing from you with any future jobs inside or outside the house you or your friends and family may have.

Thanks again

LT Integrity

Robert & Genevieve in Ottawa
Robert & Genevieve in Ottawa
3 reviews Ottawa, ON
10/10

Excellent worksmanship and service

We contacted 3 companies to have parging work done on our foundation. LT was referred to us by our neighbour. being trustworthy, we headed her advice and contacted Leng and Matt at LT. Not only was their quote within the bracket quoted by others (neither cheaper nor more expansive), their estimated start date was superior. To add to the positive experience, 14 days following the repairs, as we were reinstalling the 5" of earth that they had to dig to reparge, they showed up to inspect the work that they had performed. We recommended them to our parents and they are as pleased as we. Absolutely recommend! Thanks Leng and Matt and crew!

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Company Response

Thank you so much for the great review. We are so happy that were able to help you out with your home and your families. We pride ourselves in precise quality work and try our best to maintain that throughout every job and having customers like you make our job so easy. Looking forward to working with you, your family and neighbors with future jobs.

thanks again

LT Integrity

Shiraz in Ottawa
Shiraz in Ottawa
2 reviews Ottawa, ON
10/10

Interlock front walkway

Leng and his crew did the interlock for the front walkway at my home. Once I accepted the quote he explained that they normally schedule the work within 2 weeks and the work would be completed in a day. Two days later he had a spot open up and emailed me to see if they could start the work the following day. They arrived promptly and completed the work as promised within the day. Throughout the process he was prompt and professional and the quality of work was excellent.

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Company Response

Thank you for the great review. It makes us happy when we finish a job and a customer like you is so thrilled with our work. We look forward to helping you or any friends and family out with future jobs.

Thanks again,

LT Integrity

Private User
Private User
Private User reviews Ottawa, ON
10/10

Relieved and profoundly happy with my decision

Started with precise project of crumbling foundation. The team leader wrote within hours with a quote after seeing my pictures. Described work, technique and pricing. We expanded to work in the driveway and entrance. This is a TEAM effort. They think about the natural flow of water before they complete their work. They reproduce exactly the artistic interlock work done painstakingly 16 years ago. I was amazed how systematic and determined that team works. The restoration is impeccable. And they offer 6 years warranty on parging and 3 years on interlock. And they do a follow-up visit in 3 weeks. Impressive!

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Company Response

Thank you for the great review. Your kind words sum up what we strive for with every job and working as a team is a big part of our success. We look forward to working with you in the future if you need a hand with anything.

Thanks again,
LT Integrity

Don Frohberg from Nepean
Don Frohberg from Nepean
3 reviews Ottawa, ON
10/10

Very quick to respond to my short notice

Garage floor was poured on a Friday; the concrete guy said I should wait a week before allowing the asphalt guys to do the driveway. Also suggested I should get the front walkway (interlock) remediated to line up with the new surfaces, BEFORE the asphalt.
So I had to find a contractor in a hurry, to do a small repair job in the middle of the busy summer season. Without a lot of hope I posted the project on HomeStars on the Saturday; within an hour Lt Integrity responded and was there within another hour with a quote to do the work the following week. I accepted the quote on Sunday.
Monday morning they were there at 7:00 am, dismantling about 150 sq ft of existing interlock. They carefully re-levelled with polymer sand, sloping away from the house and towards the driveway. Compacted thoroughly, relaid the interlock and compacted with more polymer sand. Cleaned up, wetted and gone by 10:30.
The finished result looks great and you can tell the work was done professionally and with care.
This contractor exceeded my expectations for responsiveness and speed; I would recommend them for any similar work.

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Company Response

Thanks Don for the great review. We pride ourselves to be quick and efficient without missing a beat when it comes to the quality of work we do. It never gets old hearing how happy our customers are when we finish a job. Please keep us in mind for any future jobs you might have no matter how big or small they may be.

thanks again, be safe
LT Integrity

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