Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Appliance Repair
Capital Appliance Repair
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87%

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Reviews by rating (past 12 months)

Reviews for Capital Appliance Repair

Average customer rating:
9.1 10 (211 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Refrigerator repair

Refrigerator stopped working a day before vacation. Although the part was not in stock, the repair person, Artur, diagnosed the problem quickly and made an appointment for the day we returned. Refrigerator was operational quickly.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for the review! Having a fridge fail right before a vacation can be a stressful experience, so we're happy to hear Artur worked with you to get it repaired as quickly as possible. We hope you had a fantastic holiday!

Lilian in Toronto
Lilian in Toronto
1 review Toronto, ON
10/10

Stove knob broken

The technician was very punctual and friendly. He explained to me that the repair could not be done because the parts were discontinued. However, he tried to see if old school repairs could be done. In the end nothing worked but I feel like he gave me my money's worth.

Approximate cost of services:
$67.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the review, Lillian! We're happy to hear you received great service from our technician. We're sorry to hear about the discontinuation of parts, but wish you all the best.

Private User
Private User
Private User reviews Ottawa, ON
2/10

Dryer

Capital appliance quickly returned my phone call for a service call and set up an appointment. The technician came on time.

I recieved a quote to replace a thermal fuse. $300 for parts and labour to replace the thermal fuse, 1 month warranty. When I referred to their website regarding the advertised 1 year warranty on all dryer repairs I was laughed at. Needless to say, for the cost of the repair (close to what it would be to buy a new one) and lack of warranty, something I took into consideration when calling this company, I declined the offer to fix the dryer and paid the service call fee for the technician to diagnose the problem. Ended up purchasing the fuse for $30 and replacing it myself in 30 minutes, and I have ZERO experience in fixing home appliances. Not sure if $300 is a fair rate but in my mind it isn't. Also, all my duct work was left unattached when the technician left.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for taking your time to let us know how we did. We are sorry to hear you had negative experience with us. We always strive to provide top-quality repair services , focusing on professional knowledge and reasonable pricing.
Best Regards,Capital Appliance Repair

Dobar in Ottawa
Dobar in Ottawa
1 review Ottawa, ON
10/10

Refrigerator Repair

This is just to say that CAR responded quickly to my request for refrigerator assessment/repair, and Ilya did a professional job of analysing and solving the problem. 10 July 2017

Approximate cost of services:
$300.00
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Company Response

Thank you Dobar!We're happy to hear we could resolve the issue in courteous and professional manner.
Best Regards,
Capital Appliance Repair

Neil in Ottawa
Neil in Ottawa
1 review Ottawa, ON
10/10

Dishwasher inspection

Eugenyi provided excellent diagnostic service and sound advice on the purchase of a new dishwasher. Our dishwasher has a malfunctioning control panel and the replacement part, even if it were available (which it is not), would be prohibitively expensive.

Approximate cost of services:
$67.50
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Company Response

Hi Neil and thank you for your review!
We're glad to hear that our service was professional and informative,which helped you to make a decision regarding your dishwasher.
We wish you all the best!
Capital Appliance Repair

Moyra in Ottawa
Moyra in Ottawa
4 reviews Ottawa, ON
10/10

Repaired broken stove

I was very pleased with how quickly the company responded to my email. Elya was at my door the next day to assess the problem. It took a day to get the parts and he was back on time the next day and within 20 minutes everything was working again. He was very pleasant and explained how things worked. He also mentioned the problems caused by using the self cleaning feature which I wasn't aware of.
It was more expensive than I expected but I didn't do any comparison shopping as it was more important to me to get the job done quickly and well.
I have already recommended Capital Appliance to friend!

Approximate cost of services:
$400.00
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Company Response

Thank you for working with us Moyra! We pride ourselves in quick, efficient appliance repairs. We work hard to educate our customers as well as cover our repairs with our warranty. Thank you very much for the recommendation and whenever you need an appliance repair, please don't hesitate to give us a call.

Private User
Private User
Private User reviews Ottawa, ON
10/10

refridgerator repair

power stopped and part ordered. turns out other issue and repaired. No charge for ordered part just visit and repair. very thorough and personable personnel. Will use again no problem!

Approximate cost of services:
$175.00
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Company Response

Thank you for the review! We're happy to hear about the speedy repair.

Balexis in Ottawa
Balexis in Ottawa
1 review Ottawa, ON
10/10

Repair of Samsung washing machine

You're repair technician was very professional very knowledgeable and was able to repair the issue we had with our washing machine.

Thank you for the service!

I believe the repairman' s name is Evgeasy

Approximate cost of services:
$480.30
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Company Response

Thank you for your business.

Mariano in Mount Hope
Mariano in Mount Hope
1 review Ottawa, ON
10/10

Ice Maker fix

Great work and excellent attention to detail. Arrived on time and was very knowledgeable of the repair required for my Whirlpool fridge.

Thank you for your prompt response on the weekend.

Approximate cost of services:
$450.00
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Company Response

Thank you for the great review, we appreciate hearing back from our customers. We are happy to hear you received excellent, timely service that was helpful and knowledgeable. Here's to hoping your Whirlpool fridge goes on for many more years! Whenever you need an appliance repair, we would love to work with you again.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Range repair

While hand cleaning the oven of my 25 year Whirlpool range, it shorted and the display panel and oven stopped working. Although the part required is no longer available, the technician was on time, polite, knowledgeable and explored all options and sources to possibly repair the range. Definitely would recommend this company.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review! We aim to be professional, honest, and efficient with every oven and appliance repair we do. No matter the age or model of the appliance, we will try to be as quick as possible.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://capitalappliancerepair.ca/
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