Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Appliance Repair
Capital Appliance Repair
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87%

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Reviews by rating (past 12 months)

Reviews for Capital Appliance Repair

Average customer rating:
9 10 (217 reviews)

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Keith in Ottawa
Keith in Ottawa
1 review Ottawa, ON
10/10

Wall oven repair

Yuri and Evgeny were very knowledgeable and acted quickly to diagnose the problem. When the part arrived, they were back the next day to complete the repair. I was fully satisfied with their workmanship and effort to save me money while leaving me with a fully functioning oven. Great work !!!

Approximate cost of services:
$245.00
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Company Response

Thank you for the awesome review, Keith! We're so happy to hear that we were able to repair your oven in an efficient manner! Whenever you have appliance issues, please don't hesitate to give us a call.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Refrigerator Repair

Pavlo provided excellent service and resolved the problem. Knowing that we needed the special-ordered part quickly, he offered to install the part once it arrived ... on a weekend morning! Excellent, friendly service that resolved our problem.

Approximate cost of services:
$350.00
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Company Response

We're super happy to hear it, thank you! When an appliance breaks, we understand the need to repair it as soon as possible, they often don't break when it's convenient after all! It was our pleasure to work with you and please don't hesitate to call us again whenever you need appliance repairs!

steelehomestars in Ottawa
steelehomestars in Ottawa
2 reviews Ottawa, ON
10/10

Dryer repair

My dryer stopped working. Yevgeny and the team got it working.
Came 4 hours after I called and fixed it right away.
Friendly and expert service.
Would call them right away anytime.

James

Approximate cost of services:
$70.00
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Company Response

Thank you very much for the review, James! We really appreciate it! We're happy to hear we fixed your dryer in a quick, friendly way. Please never hesitate to give us a call whenever you need appliance repairs!

Renata in Ottawa
Renata in Ottawa
1 review Ottawa, ON
10/10

Great customer service and quick response

I just moved into my new home, just to find out that the washing machine was not working properly. I called Capital Appliance repairs. Two gentlemen came the same day to take a look at my washer. The customer service was great! They explained what the problem was and advised on the cost of repairs. I will definitively call them again if I have any issues with any of my appliances or require an installation.

Approximate cost of services:
$60.00
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Company Response

Thank you for the fantastic review, Renata! We're happy to hear that our technicians provided great service and repaired you washing machine as soon as possible. We'd love to work with you again!

East end in Ottawa
East end in Ottawa
1 review Ottawa, ON
8/10

Fridge

Very, very noisy refrigerator. Earliest appointment 3 days later. 2hr window.
Friday need to order fan, coming in Monday am, apt only for Tuesday, unbearable noise till then.
Very pleasant mechanic, and finally a quiet fridge. I would give 5 star if it was faster service.

Approximate cost of services:
$600.00
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Company Response

Thank you very much for the feedback, and we apologize for the wait in service. We are very happy to hear that we solved your noisy fridge, as we understand just how disruptive they can be. We hope you enjoy the quieter fridge.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Refrigerator repair

I came home from work on a Friday night opened my freezer compartment and everything was thawed. I call at 5:30 the repairmen arrived at 6:00pm and my fridge was up and running by 6:30. Very good and courteous service.

Approximate cost of services:
$359.53
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Company Response

Thank you for the awesome review! We always prioritize speed in our repairs without sacrificing quality. We're happy to of been a service, and would love to work with you again whenever you need an appliance repair.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Refrigerator repair

Refrigerator stopped working a day before vacation. Although the part was not in stock, the repair person, Artur, diagnosed the problem quickly and made an appointment for the day we returned. Refrigerator was operational quickly.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for the review! Having a fridge fail right before a vacation can be a stressful experience, so we're happy to hear Artur worked with you to get it repaired as quickly as possible. We hope you had a fantastic holiday!

Lilian in Toronto
Lilian in Toronto
1 review Toronto, ON
10/10

Stove knob broken

The technician was very punctual and friendly. He explained to me that the repair could not be done because the parts were discontinued. However, he tried to see if old school repairs could be done. In the end nothing worked but I feel like he gave me my money's worth.

Approximate cost of services:
$67.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the review, Lillian! We're happy to hear you received great service from our technician. We're sorry to hear about the discontinuation of parts, but wish you all the best.

Private User
Private User
Private User reviews Ottawa, ON
2/10

Dryer

Capital appliance quickly returned my phone call for a service call and set up an appointment. The technician came on time.

I recieved a quote to replace a thermal fuse. $300 for parts and labour to replace the thermal fuse, 1 month warranty. When I referred to their website regarding the advertised 1 year warranty on all dryer repairs I was laughed at. Needless to say, for the cost of the repair (close to what it would be to buy a new one) and lack of warranty, something I took into consideration when calling this company, I declined the offer to fix the dryer and paid the service call fee for the technician to diagnose the problem. Ended up purchasing the fuse for $30 and replacing it myself in 30 minutes, and I have ZERO experience in fixing home appliances. Not sure if $300 is a fair rate but in my mind it isn't. Also, all my duct work was left unattached when the technician left.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for taking your time to let us know how we did. We are sorry to hear you had negative experience with us. We always strive to provide top-quality repair services , focusing on professional knowledge and reasonable pricing.
Best Regards,Capital Appliance Repair

Dobar in Ottawa
Dobar in Ottawa
1 review Ottawa, ON
10/10

Refrigerator Repair

This is just to say that CAR responded quickly to my request for refrigerator assessment/repair, and Ilya did a professional job of analysing and solving the problem. 10 July 2017

Approximate cost of services:
$300.00
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Company Response

Thank you Dobar!We're happy to hear we could resolve the issue in courteous and professional manner.
Best Regards,
Capital Appliance Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://capitalappliancerepair.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.