Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Appliance Repair
Capital Appliance Repair
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89%

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Reviews by rating (past 12 months)

Reviews for Capital Appliance Repair

Average customer rating:
9 10 (223 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

LG washer repair

Outstanding customer service! Friendly, speedy and efficient. Extremely well informed technician who went out of his way to assist us. Highly recommended.

Approximate cost of services:
$435.00
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Jim in Mississauga
Jim in Mississauga
0 reviews Ottawa, ON
1/10

LG fridge repair

Web site indicates that they service LG appliances. Called to have a service done in LG refrigerator. Not cooling. Service tech arrived, looked at fridge and stated that compressor would need replacement. Capital cannot replace LG compressor as only authorized service company. It would have been prudent of the service desk to let me know that if it was a compressor issue (no cooling is a common result of compressor issue) that they could not repair it. Instead, I get charged a service call that I would not have done had I known they did not fully service LG fridge. Misleading advertising.

Approximate cost of services:
$79.00
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Company Response

Hi Jim,

We are sorry to hear that you are unhappy with the service you experienced. However, while we do repair LG appliances, we cannot repair compressors. While cooling problems can be a result of a compressor issue, it can also be a result of many other components. Our service desk staff are not able to relay suggestions about issues as they are not technicians, and the issues can only be diagnosed by the technicians upon inspection. We hope this brings you a better understanding of the situation.

No turkey dinner
No turkey dinner
0 reviews Ottawa, ON
1/10

Delays and empty promises

Called on Dec.22.2022 for a simple oven element replacement, came by only on Dec.24th to take only a picture, told part and install on Dec.27, but dont show up and told then they would call supplier only next day, why waste time like this and opposite to what originally told, I could have had it all done same day with another company. Sinful.

Approximate cost of services:
$275.00
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Company Response

Hello No Turkey Dinner,

We understand delays can be frustrating and we do apologize for the inconvenience. Unfortunately due to the supplier being closed, we were unable to perform the repair for you on December 27th. We do understand that waiting for the part is frustrating, however it is out of our control. In the end the part did arrive and we were happy to successfully complete the repair for you.

Sincerely,
Capital Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fridge repair

Technician Yuri went above and beyond. He diagnosed the problem with our fridge quickly, and was back with the part the next day (after another client cancelled). Fridge is working fine, and not part of the landfill!

Approximate cost of services:
$500.00
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Company Response

Thank you so much for leaving us this awesome review, we appreciate it. We are so glad you had a good experience with us and thank you for trusting us with your fridge!

Sincerely,
Capital Appliance Repair

Happy Customer
Happy Customer
1 review Ottawa, ON
10/10

fridge repair

French door fridge with bottom freezer stopped cooling. Capital Appliance sent a repairman on same day. Yuri arrived as scheduled and very quickly diagnosed problem as a relay and within half an hour the repair was completed in a very professional manner and with careful observance of Covid safety practices. Would highly recommend.

Approximate cost of services:
$400.00
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Company Response

Thank you so much for leaving us this awesome review, we appreciate it. We are so glad you had a good experience with us and thank you for trusting us with your freezer!

Sincerely,
Capital Appliance Repair

Adam-Benoit in Ottawa
Adam-Benoit in Ottawa
0 reviews Ottawa, ON
10/10

unblocking drain

Drain was blocked, called Capital Appliance and i got appointment very quickly despite the holidays. Technician came and provide a very efficient and professional service at a fair price. This saved me 1500$ and precious time as I don't need a new fridge!

Approximate cost of services:
$282.50
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Company Response

Thank you for the kind review! We are so glad to hear you are happy with the service you received. Thank you for trusting us to repair your fridge!

Sincerely,
Capital Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
10/10

Very professional service

Our washer quit working. Called Capital Appliance Repait. A service call was scheduled and performed in 24 hours. Unfortunately the diagnostic concluded that it was not worth repairing - recommendation get new washer.

Approximate cost of services:
$80.00
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Company Response

Thank you for taking the time to review your service with us and for the 10 stars rating, we really appreciate it!

Sincerely,
Capital Appliance Repair

Hanna in Westport
Hanna in Westport
0 reviews Portland, ON
10/10

Dryer Service and Repair

Punctual, friendly, positive personality and professional.
I called on a Sunday night due to my dryer not working properly, they had someone out to my house by Tuesday which was amazing as I live in rural Eastern Ontario and so close to the holidays.

Approximate cost of services:
$280.00
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Company Response

Hi Hanna,

Thank you for your kind review, we really appreciate it. We are so glad to hear you are happy with the service you received. Happy Holidays!

Sincerely,
Capital Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
10/10

Dishwasher repair

The tEchnician did a great job, because he was quick, pleasant and neat. Even taught me a few lessons in keeping appliance working at peak efficiency. Would use company again.

Approximate cost of services:
$107.00
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Company Response

Thank you so much for your review. We are so glad to hear you are satisfied with your experience. We look forward to working with you again in the future should you ever need us again.
Sincerely,
Capital Appliance Repair

Bruce from Ottawa
Bruce from Ottawa
0 reviews Ottawa, ON
10/10

Laundry Machine Repair

Great service. Our Technician (Sergei) arrived on time and promptly traced the problem leak with our Samsung laundry washer. Special order replacement hose part arrived week later. CAR tracked order and scheduled follow up service. Sergei completed repair / installation in polite and professional manner. Appreciate his assurances we could safely continue using washer until repair part arrived.

Approximate cost of services:
$250.00
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Company Response

Hi Bruce,
Thank you so much for your great review. We are so glad to hear you had a good experience with us. Thank you for trusting us with your washer.
Sincerely,
Capital Appliance Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://capitalappliancerepair.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.