Appliance Repair review in
Ottawa
Second time using this company.This second time involved terrible customer service.The technician was late and never called to verify that he was still coming. He said that the parts were in stock and he would come back the following week.
They do not take Saturday appointments as advertised.
The person who answers the phone yelled at me and said the parts had to be ordered. She never apologized when I said please do not yell at me, your technician said that he had the parts! She never returns calls when she said she would & just like others I had to continually call back.
Both technicians were good but if they really are a “family owned business” they need to hire & train staff who have GOOD customer service!!!TERRIBLE CUSTOMER SERVICE,
- Approximate cost of services:
- $400.00
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