Thank you PRO Cliemate for the great job
I do read reviews (and it has helped me a lot) but am not the type of person to write one. In this case here I feel obligated to write a review.
Armando, Daniel, and their crew did a great job for my HVAC needs. I went for the whole replacement of an old AC and furnace with a new heat pump and furnace.
Armando was very good at helping me with my decision (I had already decided in my mind what I wanted). He gave me a few options and discussed in detail all of them (no sales pressure, no old sales tricks).
During the installation the crew was on time and did an awesome job. It turned out I was lucky because my old furnace had a crack in the heat exchanger.
Once the installation was done, they did a follow up to make sure I was happy.
I decided to go with Carrier and their Infinity products and there were some hiccups from Carrier, but PRO Climate did everything to make sure I am happy, and the equipment is up and running.
There was another follow up where Daniel performed some more fine tuning.
What can I say very happy with PRO Climate. I recommended them to all my contacts and colleagues, and I know at least one of them used PRO Climate already.
Thank you very much guys for the great job.
- Approximate cost of services:
- $19,000.00
- Company Response
Dear Customer,
Thank you for taking the time to share your experience with Pro Climate. We're thrilled to hear that Armando, Daniel, and our team met your expectations during the HVAC replacement. We appreciate your trust in choosing us for the installation of the new heat pump and furnace.
It's wonderful to know that Armando provided valuable insights without any sales pressure, and our crew delivered a seamless installation. We understand that unforeseen challenges can arise, and we're glad to hear that our team worked diligently to address the hiccups from Carrier, ensuring your satisfaction with the Infinity products.
Your recommendation to your colleagues means a lot to us, and we're delighted to have earned your trust. Should you ever need further assistance or have any questions, feel free to reach out. Thank you again for choosing Pro Climate.