Sam was referred to me by a neighbour who has worked with him on other jobs. I have had other plumbers to the house but Sam made an impression. Sam first came to the house the day before the job to check out what was required to simply move a drain pipe over to fit and install a new laundry sink and faucet. In addition to assessing my need, he noted the condition of my washing machine water lines, which were well over 5 years old and showing major signs of corrosion which we were unaware of. Through a little education by him, we realized he wasn't trying to up sell us on something we didn't need but he was letting us have the choice to be proactive to deter an inevitable water disaster. While we had a plumber on site, we had Sam look at two other minor concerns. Again, he provided some education on basic do's and dont's which we thought we knew but we just were not doing completely. The quote he gave us prior to the job I felt was reasonable. He was polite, timely and did the job efficiently. I would refer him and definitely hire him again.