I have a two door Whirlpool refrigerator- Left side is the freezer and right side is the fridge. My refrigerator was not cooling although my freezer was working fine. Gave a call to Same Day Appliance Service and the lady I spoke to was extremely courteous and friendly. She was willing to give me an appointment for some one to show up within an hour but I asked her to book an appointment for evening which she was able to. Ray came and saw the refrigerator and told me it could either be a connection loose which he showed me while checking or the board has conked off. And that was the reason why my freezer did not auto defrost and hence my refrigerator was not getting any air to cool. He asked me to disconnect the plug and leave the door open to defrost for 24hrs and re hook it. It should work... And if there is some other problem like circuit board then within 2-3 weeks I will experience the same issue and that time I will have to buy a new one as the part is not being made by Whirlpool any more. Would highly recommend Same Day Appliance Service.I was extremely satisfied with his honesty, technical knowledge, patience in showing me the issue as well as the solution and his time management.
- Approximate cost of services:
- $75.00