Italian Concrete And Design Inc

It sure feels like he took my right money and ran poor quality work what a mess never returned my calls

I would not recommend Italian Concrete to anyone for now as they are very bad in coordinating. Father and son Operation and they dont always agree with one another. Frank came very quickly and was good as long as the deal was done. Once the concrete pad was put which was delayed by the way at-least by a week rather then the set date. All was done and finally the price was paid. But had some issues and they would not return a call. Now in less then a year, I see the concrete is cracking and some nail type of holes visible. Tried calling them several times but Frank once sent a message saying cant talk now will come in weekend and never showed up. I kept calling but never responded to my message or my phone calls. I sent him a final message to show up, call back or let me know or else I will submit this review. I just need to know why is the concrete cracking holes in less then a year old pad. Not sure if they are registered with BBB but will check it out.

A big thank you to Frank and Mario for doing a wonderful job putting in our stamped concrete patio. Frank provided a quick and reasonable quote. The work was scheduled to be done within one week and rescheduled at my request. It was completed based on my time line. The end product was excellent. Both Frank and Mario were friendly and easy to work with. I would hire them again and have referred them to 2 friends.

Italian Concrete and Design did an amazing job. Gets the job done efficiently and looks great. I 100% recommend, very happy with the results and finished product. Looks very clean and professionally done, and Frank is a great person!

I’m really happy with how my backyard turned out. I found Francesco really easy to work with and he gave great suggestions to help improve my backyard.
I would say you get what you pay for, but I think I got more than what I paid for. The prices were incredible and his (and his crew’s) work was outstanding! I would highly recommend Francesco!

Italian concrete and design were very easy to deal with. Frank came out and gave us an estimate and within a few days he had prepped and finished. He was honest and respectful of our budget. We are so happy with the finished sidewalk. It looks fantastic. Thank you so much guys!

I sent Frank a message to get a quote for a gob in our backyard. He was quick to respond and was quick to come out and see the area I wanted done. He worked very well with me and helped me to have my vision come to life. He and his team were very professional, clean and respectful. Frank was always in contact with me to let me know what was going on and when he would be at my place. I love my new concrete pad. Thanks to Frank and his team I finally have my stamped 2 tone patio.

Frank and his crew came out to redo our driveway. He was very knowledgeable and helped with all of our questions and concerns. He was patient and extremely considerate of our time and budget. We would absolutely hire Italian Concrete and Design Inc. again for any project we have. Thank you guys!

Frank and his team were great to work with!
We needed a backyard patio completed fast and they completed the work within three days, even with the weather not fully cooperating. They cleaned up after their work was done, and also cleaned up my front garage concrete pad from previous debris. Thanks Frank!

Italian Concrete is a poorly run operation. We had a patio poured at the same time as our neighbours who had a similar experience to us. We were told that excavation, framing, rebar and the pouring of the concrete would happen on a Monday and we would be good to go by Tuesday. Then we were informed that the concrete would not be poured until Tuesday. If that was the extent of our negative experience, that would have been fine, unfortunately, that was just the beginning. We were then told that they would be back Thursday to remove the forms. Without ever contacting us, the never showed up. Our neighbour informed us that he had spoke to Frank (owner of Italian Concrete) and he was having bobcat issues, and he would not make it until Friday. We figured that was unfortunate. Friday rolled around and still no phone call, and still no one to take the framing apart. By Saturday, we had to take apart the framing ourselves because there were many sharp edges and nails sticking out and it was a real hazard for our two kids and two dogs. My wife and I both called and texted Frank several times with our concerns. If it was a text or a voicemail, we never once received a reply. If we spoke to him in person, he would tell us he would look into it, but we would never hear a reply back. Our neighbour told us he had heard Frank would be by with a jackhammer to clean up the rough edges and places where the concrete had spilled out of the incomplete framing job. 5 days later on Monday, someone came by to remove the framing (which we had already taken off) and take away the wood (which we had removed). They walked right into our yard without even notifying us that there were there. Again, we have two young boys and two dogs so that was highly concerning to us. We only know they were in our yard because our neighbour informed us. Apparently the individual who came, only removes framing and doesn’t do the finishing work. Now, 5 more days have passed and we have placed several more phone call and the job is still not finished. Unfortunate, we paid him after the concrete was poured as he had asked, having faith in him to stick to his word and comeback and finish his work. If you do make the mistake of hiring Italian Concrete, don’t mess up twice, only pay him when you are completely satisfied with the job and it is finished. After several phone calls, text messages, scheduled appointments that were cancelled and an endless supply of excuses I gave up and bought a chisel and finished the work myself. I would highly recommend saving yourself the headache and find some one else. It’s not worth it to use Italian Concrete!