Hurra Home

House & Apartment Cleaning
Toronto ON M5E 1W7
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70%

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Reviews by rating (past 12 months)

Reviews for Hurra Home

Average customer rating:
9.7 10 (42 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Home cleaning

HurraHome provided me with a lot of personal attention to help find the right cleaner for my home. I appreciated the personal touch and after a few tries they introduced us to Gift. She’s been doing a great job for us and we’re really happy.

Approximate cost of services:
$100.00
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Company Response

Hi "Private User"! We're thrilled to have been able to help you find the right cleaner for your home. We strive to make a great match the first time, but sometimes it takes a little customization. So glad you agree that Gift's doing a great job for your home. Thanks!

Laily in Toronto
Laily in Toronto
3 reviews Toronto, ON
10/10

Bi-weekly home cleaning

HurraHome introduced me to Cynthia. She was early, friendly, easy going and did a wonderful job. Very very pleased with her. It's hard for me to clean because I don't want to do it unless I do it properly. Leaving it in someone else's hands had me a little anxious but she was fantastic. Happy I found hurrahome and that they provided me such a great cleaner.

Approximate cost of services:
$70.00
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Company Response

Hi Laily - thanks so much! We're so glad you've liked working with Cynthia. She's been a pleasure for us to work with too. Nothing makes us happier than making a great match. On behalf of Cynthia, thanks for your kind words - we'll be sure to let her know! Cheers!

Justin in Toronto
Justin in Toronto
1 review Toronto, ON
10/10

Speing cleaning

Hurrahome was very convenient and flexible. I originally asked if they can look into my balcony and they deliver despite the not so perfect weather. Kerryann was even offered to do some additional cleaning in other parts of my apartment for the remaining time.

Approximate cost of services:
$70.00
1 of 1 people found this review helpful.
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Company Response

Hi Justin! On behalf of Kerryann, please let us say thank you. She's been amazing with all of her customers and we're thrilled you found her to be great with your home. We'll be sure to pass along your kind words. Cheers!

Dean in
Dean in
1 review Toronto, ON
10/10

Easy process, great results

I've been researching cleaning services for a while now before committing to Hurrahome. Very happy I came across this service. The website was very easy to use and explained everything I needed to know. Other services wanted to set up a consultation but Hurrahome asks the proper questions and gets to the point without delay. After navigating through the website I knew exactly what I was signing up for and within moments I was in direct contact with my cleaner so we could plan the first visit.
After my first cleaning, I knew I made the right choice. My house has never been cleaner. Walking into a clean house every moment of every day is exactly what I wanted.
My cleaner is punctual and hard working with great attention to detail.
Hurrahome has followed up to ensure satisfaction proving they are first class. with customer service that is second to none.
I will continue with Hurrahome and I have recommended this service to my friends and colleagues. 10 stars.

Approximate cost of services:
$100.00
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Company Response

Thank you Dean! We work really hard to find great cleaners like Kerryann and we're thrilled you've loved worked with her for the last couple months. We look forward to supporting Kerryann and you ... and any all of your friends and colleagues. Thanks again!

Kyle in Toronto
Kyle in Toronto
1 review Toronto, ON
10/10

House Cleaning

I found Hurrahome as I searched for a trusted cleaner. I started out by word of mouth, cleaning companies and using kijiji. There were too many cleaners and not enough time to be comfortable picking one. Cleaning companies charged more then I wanted to spend. As I stumbled on hurrahome, it may all my needs. It had proven cleaners in my area, great rates, ease of use and an insurance policy. From this website, I was paired with Diane. She is an amazing cleaner and a very thoughtful person. She leaves my house shining! She goes beyond the call of duty and is very detail oriented. I've had cleaners in the past but the job she does is unbeatable!
I look forward to having her help our family for a very long time.

Approximate cost of services:
$20.00
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Company Response

Thank you so much for your kind words Kyle! We work very hard to find the best independent cleaners and make great matches between households and their cleaners. We're delighted you've been happy with Diane. We also look forward to supporting Diane as she works with your family for a very long time. Cheers!

bananatanya in Toronto
bananatanya in Toronto
1 review Toronto, ON
10/10

Cleaning service

I can't say enough about the fabulous experience I had with HurraHome who far exceeded my expectations in every way. I was matched with a great cleaning person who came the day after I started my search, and paid a great price. They contacted me immediately to discuss my needs, responded extremely promptly, we communicated back and forth to ensure everything was set up and all my questions were answered, they followed up immediately after the service to ensure everything went well. This is a company that truly cares about its clients and wants to make sure they are satisfied!

Approximate cost of services:
$20.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much Tanya! We're really glad you agree that Merwina's a great cleaner. So glad she's the right fit for your home and family. And we're very happy to help if you need anything along the way. Thanks again!

Tim in North York
Tim in North York
1 review Toronto, ON
10/10

HurraHome

They hooked me up with a great cleaner who comes every two weeks at a time that's convenient for me (I work from home). Right away, they sent me a review of someone who was available in my neighbourhood.

My apartment is so much cleaner since I started using HurraHome. My roommates are happy to share the cost, and we feel good knowing that our cleaner is earning a living wage!

Approximate cost of services:
$73.00
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Company Response

Thank you Tim! We're really happy you're happy. And it's very important to us that all of the cleaners we support do well financially. As we grow we hope to be able to enable the cleaners to make even more money (without affecting the price paid by households... essentially re-allocating our cost savings to the cleaners' benefit). Cheers!

Katelan in Mississauga
Katelan in Mississauga
1 review Mississauga, ON
10/10

A wonderful experience

First time bringing a cleaner into my home. Was reluctant to the thought of having a stranger in my home. Hurrahome does a great job at ensuring the cleaner is a good fit for you and that the cleaning is up to your satisfaction. You will be asked for feedback on your chosen cleaner and the job done after the first few visits, this open communication creates fro a quick and easy resolution of any issues. Best part about Hurrahome is the focus on ensuring that you and your cleaner have a good relationship that suits your needs. No more dust bunnies :)

Approximate cost of services:
$20.00
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Company Response

Thanks so much Katelan! We're thrilled that you've found Merwina and that she's the right fit for your home. And thank you for describing our feedback process... we really do want to make sure we make great matches. Cheers!

mike from Toronto
mike from Toronto
7 reviews Toronto, ON
10/10

House cleaning

Janice was great. She was punctual, asked good questions and did a great job. Thanks again for your help finding a good match. Really appreciate the strong customer servic as well.

Approximate cost of services:
$110.00
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Company Response

Thank you Mike! It was a pleasure to help your partner and you find Janice. Glad she's a good fit for you.

Laury in Toronto
Laury in Toronto
1 review Toronto, ON
10/10

Home cleaning

A reliable and very reasonably priced cleqning service. We were matched with a very thorough and receptive cleaner. We are hoping to continue using this service on a regular basis.

Approximate cost of services:
$60.00
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Company Response

Thank you Laury. So glad you are happy with your match. We really try to find the right fit between household and cleaner - for both parties. I'm happy to say, it's looking good for you guys. We're happy to support your cleaner and you for the next 20 years (we can hope, right?)
: )

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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