Reviews

10/10

had my eves cleaned in 2020. great service and quality work. They were also able to fit my job in quickly. I'd recommend this company and would use their services again.

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Company Response

We did your eavestrough cleaning in 2020? Although a year has passed already, thanks for remembering how well we did back then!

Assume we will be visiting shortly, if not already, for a Fall 2021 eavestrough cleaning.

Toronto Clear View Window Cleaning Inc.

10/10

My furnace and AC were not working. Accuserv was quick to assess and fix the issue. Charlie (the technician) was knowledgeable and provided top notch customer service. He identified the issue and performed the fix quickly - and i was very satisfied with his professionalism and customer service. He remembered (I probably wouldnt have noticed) that there was a screw that was left unscrewed and he drove back to my house to take care of it. Highly recommend him and Accuserv!

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10/10

I couldn’t be more pleased with the work Chris did. He is a true professional: skilled painter, courteous and dependable. He did a great job painting our house and offered helpful suggestions along the way. Always prompt and he even came in UNDER budget! I’ve already recommended his services to multiple friends and family.

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Company Response

Thank you very much Mike. It was a pleasure painting for you. I appreciate the referrals. Thanks again.

10/10

I just had a great experience with green and spotless. The job was done well and the crew were professional and trustworthy. They had a portable machine and took great care to keep everything clean. And they were also competitive with price. I would definitely recommend!

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Company Response

Dear Mike, thank you for your business and thank you for your review, we appreciate it very much and looking forward to serving you again in the future.
Kind regards. Green and Spotless Team.

10/10

Janice was great. She was punctual, asked good questions and did a great job. Thanks again for your help finding a good match. Really appreciate the strong customer servic as well.

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Company Response

Thank you Mike! It was a pleasure to help your partner and you find Janice. Glad she's a good fit for you.

10/10

I found gas guys after some searching on homestars. George was very responsive via email and we made arrangements for him to stop by in a couple of days. Not only did he do a great job with the hookup, he also gave a few tips on using the BBQ (he owned the same one). I definitely recommend these guys - fair price, great service.

1 of 1 people found this review helpful.
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Company Response

Hello Mike, thank you for taking the time to write us a wonderful review. Every BBQ has something unique about it and I try to pass this information on to all of my customers as you may not be using your BBQ to the full potential or may be skeptical about the infra red or sear stations.
Thanks again and hope you are getting good use out of it!
George

2/10

I hired Eoin to renovate my bathroom and install a wall and sliding door. In summary the work was average, at best. In the end, the biggest issue was the unwillingness Eoin displayed in fixing issues/deficiencies. He has made numerous promises to come and fix the issues but has cancelled every time. After spending thousands, I'm left with having to fix them myself. Things started off ok - Eoin seemed to be genuinely interested in the project, offered good suggestions and took the time to review things with me. He was upfront and honest regarding cost and was able to start almost immediately. During the project, Eoin was responsive - though there were some delays, he did a good job of keeping me informed. The positive experience took a turn towards the final stages of the project, hence the low rating. The overall quality of the work was not great. There were a number of minor touch ups, which are fine and to be expected. The below list are things that Eoin DID NOT fix. After numerous attempts to get in touch with him, he became unresponsive. Issues that Eoin did not fix (these are over and above other issues he did fix): - cracked drywall (same issue with two of the walls he built) - incorrect paint colour (requiring multiple re-dos) - towel bar was installed crooked - very sloppy - light installed in the shower keeps on shorting - did not re-paint following a previous fix (the wall was uneven and needed to be leveled) - he lost the key to my home that i provided him As much as I hate to have to write a negative review, I'm left with little choice given the way the project ended. I would NOT recommend Rush Contracting and Design.

2 of 2 people found this review helpful.
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Company Response

It’s unfortunate that the customer felt it was necessary to post such a negative review of this project and our services. At no time during the job was the quality of work questioned, which is why it was so surprising to suddenly learn that he found it ‘average at best’. We provided a great deal of advice on many issues during the project, some of which, unfortunately, were not accepted due to his concerns with cost, although we went out of our way to give him the fairest rate possible at every turn. When the customer purchased material that was incorrect and delayed the timing of the project, we were more than understanding and accommodating, and picked up his replacement materials for free.
We were not informed about the light shorting previously, and had in fact advised the homeowner that the existing wiring should be fixed in a separate part of the apartment. The location of the towel rack took the homeowner a number of weeks to decide on, and when it was installed it was done so using a level.
The small crack in the wall was unfortunately caused by the barn door and type of sliding track that the owner chose and purchased. We did return to fix the wall on two occasions, including bringing in a skilled plasterer to raise the corner of the wall 2mm, as was requested. The wall was subsequently painted twice following those repairs.
What wasn’t mentioned in the review is the quality work that was completed and way that we accommodated the homeowner throughout the lifecycle of the project. The end result was a modern new bathroom – vanity, shower, tile, custom glass. When the homeowner changed his mind on items throughout the project (which is natural in any project), we obliged and made those changes.
The homeowner was told that we would come to resolve what he saw as the final issues with the project, although scheduling was difficult. We acknowledge there was a delay and do apologize for this. New projects had started and we were also out of the country for a short time. We also reached out after this review was originally posted to express that we were disappointed and offered again to resolve the issues, but were told he had fixed them himself. We are sorry for the way this project ended, as it overshadowed the extent of the work that was put in.
We take great pride in our work and want to work with our customers to build a positive working relationship, which we believe we had achieved with Mike. It must also be said that some customers will never be satisfied.
Regarding the keys, we are very sorry to have misplaced them and offered to pay for a replacement set.