I had a new kitchen installed and the company who installed the cabinets recommended Friesens for the hood fan installation.
I called Friesens and received a quote for a hood fan installation.
When the installer arrived he said they do not install hood fans and he could only install the roof vent end the duct work to where the hood fan would be. The installer did a great job but now I had to still get the hood fan installed. Also, they charged me the full price that should have included installing the hood fan.
I did not think this was fair and I called the person who gave me the original quote. He told me that when they quote for a hood fan installation it only means the duct work up to the fan. This is very strange. When I got a quote from a plumber to install the sink, he did not just install the plumbing, he installed the sink too. All in all I did not think I was treated fairly and I would not use this company again.
- Approximate cost of services:
- $500.00
- Company Response
Hi Lyle,
I'm very sorry if there was any miscommunication on our end. As I had explained, with the company that recommended us it is standard practice for us to quote just installation of the vent and duct. Again I am very sorry for any confusion and miscommunication and that you feel you were treated unfairly.
-Frank