Thank You very much Shaan for taking time out of your busy schedule to write a Review, we appreciate a negative Review out of the 100s we get.
When we Signed the Contract in July, it was not a Deposit, it was $500.00 to hold a date for you in May
In March, yes I was out of the country for unforeseen reasons and could not return to Canada before the Materials Price increase
Also, I did not foreseen the Lockdown, the mandatory hotel stay & 14 days of Quarantine which made me available until April 24/2021.
Because of the ongoing COVID-19 crisis, it took a heavy toll on Materials for Indoor & Outdoor Renovation prices, out of the 22 homeowners that we were scheduled to work at during the month of May expected an increase or change of Materials to their Contract, except you.
When I go out to meet a homeowner, I'm usually scheduled a 1 hour slot, occasionally, the homeowner would want an estimate on something else than the initial call, which was the case that day, I had the courtesy to call to let you know I was running Approx. 20 mins behind schedule, instead of just not showing up at all.
2020 & 2021 is a new adjustment for all of us, NOTHING is CERTAIN....there's jobs where I quote a specific Material, when I'm ready to set up delivery, I'm told it's not available to go out on the Delivery Truck, the homeowner is then put in a position to choose an Alternate Stone or increase the Price of a different Stone......COVID has taught us to compromise Shaan!!!