The Sprinkler Company Inc.

I have used The Sprinkler Company for our sprinkler system start-up, maintenance and winter shut-down for the past few years. We moved into our new house and I had no idea about how the system operated. Their technicians have always been great, very knowledgeable, friendly, responsive and dependable. They explained how things worked and got the system working well.

Last year they installed additional lighting in our backyard and we are super happy with the way it turned out. Great job done!

This company installed a system for us. Over the course of the summer because of the system, we enjoyed the loveliest gardens we have ever been able to produce!! We are very pleased with both the system & customer service of The Sprinkler Company!

We inquired about an irrigation system installation in February. The Sprinkler Company provided a quote. The system was installed quickly and professionally in one day, with no disruption to our newly planted flowers and shrubs.

The Sprinkler Company simply does it right! Technicians are awesome and the price is affordable. Price beats many other companies. I am very happy with my in ground sprinkler system. Thank you!

The owner is knowledgeable and pleasant to deal with. The price was competitive with other companies offering similar products, but the quality of work was exceptional. In fact, when the actual installation was done, they added a number of sprinkler heads realizing that would provide better lawn coverage, and didn't charge extra to do this! Very happy with this Company and their people.

Terrific customer service and skilled lighting experts! Best of all, we had a complimentary visit from The Sprinkler Company to make sure we were still happy 6 weeks later and there to make any changes we requested. We will definitely be getting them back to install an inground sprinkler system this fall.

The Sprinkler Company crew were wonderful to communicate and work with and we could not be happier with the results! Our landscape lighting in both our front and backyards is soft and subtle, yet highlighting our gardens and house in a truly flattering light. Our neighbors love it too.

It only took a dinner in a friends’ backyard and a chance to look at their new landscape lighting, to know I needed to call The Sprinkler Company. Smartest investment I made.

We chose the sprinkler company because of their high rating on HomeStars, notwithstanding the fact that they were the most expensive of the 3 quotes we obtained, we believed we were hiring the best company. The installation on April 23rd went well and everything appeared to be working fine until we received a water bill in early June for $936.48. The bill for the same period last year was $237.03. We soon discovered that the water was continually running and by a process of elimination traced the fault to the garage tap where the sprinkler system was attached. We called for service and a representative came. The serviceman, Daniel, was rude, yelling at my wife insisting that the water meter was defective and he kept trying to intimidate my wife into agreeing to that. Despite his claim that the water meter was defective Daniel installed an additional valve between the garage tap and the sprinkler system (see attached photo). This was after he found water in the main valve box in the ground. The valve he installed immediately solved the issue of the running water. We contact Durham Region to check the water meter and they attended that evening. They verified that there were no leaks in the house and then set up a remote reader. After extensive monitoring Durham region was able to confirm that the water meter was working properly and since Daniel installed that additional valve in the garage the water had stopped constantly running. One of the owners of the Sprinkler Company, Alex, came out and inspected the system. He could not find anything wrong. We told Alex that since Daniel had installed the additional valve in June the issue with the running water had stopped. Alex recommended waiting until the system was blown out in the fall to determine if there were any leaks. In October the lines were blown out and the service person could not find anything wrong with the system. At the end of the day the sprinkler company would not acknowledge that there was a fault with their system installation that resulted in a water bill over $900. We regret using the sprinkler company!