The Sprinkler Company Inc.

Sprinkler Systems
Vaughan ON L4K 3Z6
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Sprinkler Systems
The Sprinkler Company Inc.
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97%

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Reviews for The Sprinkler Company Inc.

Average customer rating:
9.9 10 (248 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Definitely recommended

We inquired about an irrigation system installation in February. The Sprinkler Company provided a quote. The system was installed quickly and professionally in one day, with no disruption to our newly planted flowers and shrubs.

Approximate cost of services:
$5,600.00
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Company Response

Thank you very much

Private User
Private User
Private User reviews Vaughan, ON
10/10

Price beats many other companies

The Sprinkler Company simply does it right! Technicians are awesome and the price is affordable. Price beats many other companies. I am very happy with my in ground sprinkler system. Thank you!

Approximate cost of services:
$5,600.00
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Company Response

Thank you very much

Private User
Private User
Private User reviews Vaughan, ON
10/10

The quality of work was exceptional

The owner is knowledgeable and pleasant to deal with. The price was competitive with other companies offering similar products, but the quality of work was exceptional. In fact, when the actual installation was done, they added a number of sprinkler heads realizing that would provide better lawn coverage, and didn't charge extra to do this! Very happy with this Company and their people.

Approximate cost of services:
$6,500.00
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Company Response

Thank you very much

Private User
Private User
Private User reviews Vaughan, ON
10/10

We will definitely be getting them back

Terrific customer service and skilled lighting experts! Best of all, we had a complimentary visit from The Sprinkler Company to make sure we were still happy 6 weeks later and there to make any changes we requested. We will definitely be getting them back to install an inground sprinkler system this fall.

Approximate cost of services:
$4,600.00
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Company Response

Thank you very much

Private User
Private User
Private User reviews Vaughan, ON
10/10

Wonderful to communicate

The Sprinkler Company crew were wonderful to communicate and work with and we could not be happier with the results! Our landscape lighting in both our front and backyards is soft and subtle, yet highlighting our gardens and house in a truly flattering light. Our neighbors love it too.

Approximate cost of services:
$6,700.00
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Company Response

Thank you very much

Private User
Private User
Private User reviews Vaughan, ON
10/10

Smartest investment I made

It only took a dinner in a friends’ backyard and a chance to look at their new landscape lighting, to know I needed to call The Sprinkler Company. Smartest investment I made.

Approximate cost of services:
$6,800.00
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Company Response

Thank you very much

Jim G
Jim G
0 reviews Whitby, ON
1/10

$936 water bill

We chose the sprinkler company because of their high rating on HomeStars, notwithstanding the fact that they were the most expensive of the 3 quotes we obtained, we believed we were hiring the best company. The installation on April 23rd went well and everything appeared to be working fine until we received a water bill in early June for $936.48. The bill for the same period last year was $237.03. We soon discovered that the water was continually running and by a process of elimination traced the fault to the garage tap where the sprinkler system was attached. We called for service and a representative came. The serviceman, Daniel, was rude, yelling at my wife insisting that the water meter was defective and he kept trying to intimidate my wife into agreeing to that. Despite his claim that the water meter was defective Daniel installed an additional valve between the garage tap and the sprinkler system (see attached photo). This was after he found water in the main valve box in the ground. The valve he installed immediately solved the issue of the running water. We contact Durham Region to check the water meter and they attended that evening. They verified that there were no leaks in the house and then set up a remote reader. After extensive monitoring Durham region was able to confirm that the water meter was working properly and since Daniel installed that additional valve in the garage the water had stopped constantly running. One of the owners of the Sprinkler Company, Alex, came out and inspected the system. He could not find anything wrong. We told Alex that since Daniel had installed the additional valve in June the issue with the running water had stopped. Alex recommended waiting until the system was blown out in the fall to determine if there were any leaks. In October the lines were blown out and the service person could not find anything wrong with the system. At the end of the day the sprinkler company would not acknowledge that there was a fault with their system installation that resulted in a water bill over $900. We regret using the sprinkler company!

Approximate cost of services:
$4,450.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jim for your feedback. We are sorry for your unsatisfactory experience. The Sprinkler Company takes all complaints very seriously does it’s outmost to resolve any issues. We have tried to reach out to you but have not been successful.

Regarding your excessive water bill issue, received on June 22, 2021, we carried out the following procedures to identify and take care of the problem:
- Your notice was immediately sent to the CEO of our company for consideration.
- Our technician was promptly dispatched to your location on June 24 to check the system. No leaks were found.
- Our technician installed an extra Master Valve to ensure water control however the house water meter kept turning.
- Our technician completely disconnected the sprinkler system from the tap to make sure that no water entered the system at all. The house water meter did not stop turning at this time and this signified an issue with the house water meter. This was brought to your attention in a report on June 25.
- On August 20 our CEO, Alex, met with you at your property and checked the entire system again. No leaks were found.
- A final inspection was performed on October 19 at the time of winterization. When all the water was blown out of the system it would have been absolutely evident if there were any damages in the system. The system was walked over and no leaks were found.

After the numerous inspections, and no more high water bills, it was concluded that there were no faults with the sprinkler system.

As a compensation for your inconveniences, a free system shutdown and a free start-up for the next year was provided. All follow up service calls were conducted free of charge and in the presence of a member of the household. All sprinkler company employees were courteous and understanding.

We greatly care about our reputation and customer satisfaction with our work. Our company has done it’s best to ascertain that your sprinkler system meets the highest standards. Please let us know if you still have any concerns, and we will do our best to address them. Have a great day.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Very satisfied

These guys are awesome. Kind, Friendly and explained everything very well. I asked for a quote and right away knew that this was the company I wanted to install my sprinkler system. Whole team did a great job.

Approximate cost of services:
$700.00
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Company Response

Thank you very much !

Private User
Private User
Private User reviews Vaughan, ON
10/10

Technicians have always been great

I have had their system since 2019. They have been great from day 1. Any time I have had any concerns they always show up and get everything done quickly and clean.

Approximate cost of services:
$600.00
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Company Response

Thank you very much for being with us!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Knowledgeable and professional

Had sprinkler system installed last summer. Work was completed in a day and the staff so friendly and accommodating. Had the system serviced for opening for the summer and no issues. Would highly recommend The Sprinkler Company.

Approximate cost of services:
$900.00
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Company Response

Thank you very much

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Sprinkler Company Inc.

The Sprinkler Company Inc. specializes in the design, installation and maintenance of automatic lawn and garden watering systems, garden Led lighting systems for private and commercial property. The Sprinkler Company Inc. also offers servicing of all types of existing irrigation systems, including system opening, closure, and repairs.
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We provide 5 YEARS WARRANTY FOR ALL OUR INSTALLATIONS.
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More information on www.SprinklerCompany.ca
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Please call us for FREE ESTIMATION.
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Our company has become available online consultation, in some cases it is possible to conduct an online assessment of the planned installation.
If you need help with seasonal Start-Up/Testing of the sprinkler system or any emergency service, we are ready to help you!

CATEGORIES
Sprinkler Systems, Landscape Architects, Landscape Contractors & Designers, and Landscape Lighting
PRODUCTS
IRRIGATION SPRINKLERS, LED LIGHTING, SODDING
SERVICES
Irrigation/Led Lighting/Sod/
BRANDS
For Irrigation:"Hunter" and "Rain Bird", For LED lights: "Kichler", For SOD: "Kentucky bluegrass"
STYLES
Spray Heads: More properly called “fixed spray heads” these are the small heads that spray a fan-shaped pattern of water. ... Rotors: ... Rotary Nozzles & Rotators: ... Pop-Up Style Sprinklers: ... Shrub Style Sprinklers: ... Spray Type Sprinklers, Rotary Nozzles, and Rotators: ... Rotor Type Sprinklers: ... Drip Emitters:
SPECIALITIES
Irrigation, LED landscape lighting,Landscaping
WEBSITE
https://sprinklercompany.ca/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
19
RETURN POLICY
yes
PAYMENT METHOD
All
LICENSES
$5000000 Commercial general liability
MEMBERSHIPS
WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$90 SERVICE
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 YEAR
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.