Canada Select Windows - Out of Business

Windows & Doors Installation & Service
Vaughan ON L4K 3B9
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Windows & Doors Installation & Service
Canada Select Windows - Out of Business
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45%

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Reviews by rating (past 12 months)

Reviews for Canada Select Windows - Out of Business

Average customer rating:
8.5 10 (48 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
0/10

replacement of 11 windows and one door

The project was done about a year ago. Even though the job was done relatively good, there were couple of major issues with installation including a gap under the door with caused the room by the door to be very cold in winter.

After the list of the issues was reported, I was promised that that it would be resolved. I just need to wait a bit.

Since that initial call ( January 2018 ) I called many times, left messages and even talked to people on the phone. Every time I was able to reach a person, I was promised a resolution, "Please be patient, we will get back to you during next week with the date."

Nothing happened.

Approximate cost of services:
$10.00
1 of 1 people found this review helpful.
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Company Response

Being a small company, we go out of our way to provide the best installation and product available and we appreciate that you think that is good. Sometimes there ARE some issues that need to be dealt with after the install and we try our best to get to those as soon as possible. We apologize if you feel you were being ignored or not responded to. It was an UNUSUALLY busy year with the Green On Program, but we've done our best to service everyone.
We would love the opportunity to work with you to fix any issues you're having, but as you sent your review annonymously, we don't know who you are, so PLEASE contract us via email or phone so we can rectify your situation asap.

Sincerely,
The Canada Select team

KC in Vaughan
KC in Vaughan
1 review Vaughan, ON
9/10

Window resized and Window replacement

I had a bit of trouble getting other companies even to come out. i guess the job is too small.
Canada Select came out and gave me a reasonable quote.
The 2 Windows installers were excellent since the Work Plan was not exactly as described. i would definitely use Canada Select in the future.

Approximate cost of services:
$3,000.00
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Company Response

Thanks so much for your review Kevin. We always appreciate hearing that our customers are happy with the product and service we provide for them. We look forward to working with you again in the future.
Sincerely, the Canada Select team.

Peter
Peter
2 reviews Toronto, ON
10/10

Window replacement

Overall very nice work, finished in one day, thorough clean up, salesman very knowledgeable, thanks Dan

Approximate cost of services:
$9,000.00
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Company Response

It's always great when our customers take the time to thank us for a job well done ... we really appreciate it!
Thanks, Dan and the Canada Select team

wgeneau
wgeneau
2 reviews Innisfil, ON
10/10

6 windows and complete Entrance door with glass inserts

Very good work was completed in time frame that I was told Owner Dan was very friendly to work with

Approximate cost of services:
$6,500.00
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Company Response

Thanks so much for your review. We always try to honor our deadlines and keep our customer happy. Thanks again for using Canada Select for your window and door needs and we look forward to working with you again in the future.
Dan and the Canada Select team

Steve & Denise
Steve & Denise
35 reviews Cambridge, ON
10/10

New custom front windows

We purchased a home that the sales agreement showed "new windows prior to possession". Oops, loophole! New glass put in the frames, zero insulation and 20% functionality only.
We had a couple quotes given. Many of the so called top rated Home stars companies were just to big for our job. We were literally told, we don't come out for less than 10 windows.
In came Dan, straight up and friendly. He quickly and clearly explained our options and then went to a new level to show other possibilities aside from straight replacement. He did not up sell, but instead listened to our wants and needs and worked with them.
Installation day came and we welcomed Eric and Mark ( I Think ).
They pulled out the windows without even scratching the existing interior trim. The new windows were installed, sealed and jamb extended to match our siding.
This entire experience from beginning to end was exceptional. They even went above and beyond to repair a door window outside the scope of the job.
We would hire Canada select Doors again in a heartbeat.

We ended up with the custom windows we desired and are very happy with them. The look fantastic, function beautifully.

Thank you!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for taking the time to write this review. Your satisfaction is what we strive for and your kind words are motivational. Don't hesitate to contact us if you need anything and enjoy your windows.

Meredith from Toronto
Meredith from Toronto
2 reviews Toronto, ON
0/10

Replacement Windows

I am at a loss to understand how this company has a top rating. They took a 50% deposit from my church to replace two windows and install an interior window. This was in April and installation was to be in late May. They have even visited the church at least once, maybe twice to check measurements but that is it. The sales rep, refuses to answer messages. The owner called me twice with profuse apologies and asked if they could install on the Simcoe Weekend Monday, August 6th. I even came back into town a day early to oblige. Needless to say they did not appear and have ignored my follow up call. We will file a claim with the Small Claims Court to get our money back. Be warned, find someone else!

Approximate cost of services:
$1,500.00
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Company Response

We understand your frustration with wait times, we are truly doing our best to accommodate all our customers equally. We have escalated your project to our General Manager, and he is looking after your windows directly. We hope the communication has improved since, and we will continue to work to improve your overall experience.

DHenry
DHenry
1 review Cambridge, ON
10/10

Replacing windows

CANADA select was awesome to work with from start to finish. Dan who did the quote is by far one of the best salespeople we have ever dealt with. He was on time, very knowledgeable and was excellent with regards to communication. The installers were awesome as well. They were on time, polite and did an amazing job on the windows. Before they left they made sure that we were good with the final product and answered all our questions. Dan then followed up with us after the job was completed to make sure that we were satisfied with the final product. I can’t say enough good things about this company and will definitely use them for any future window projects and would recommend them in a heartbeat!!!

Approximate cost of services:
$3,300.00
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Company Response

Thanks so much for your kind words and great review. We're so glad that you're happy with the work we did for you as we pride ourselves on our customer's satisfaction. We look forward to working with you again in the future and would be honored to help your friends and family with their window and door needs.
Sincerely,
Canada Select Customer Service Team.

Patrick
Patrick
1 review Maynooth, ON
8/10

Windows siding and eavestrough

I am satisfied with the work that was completed and would recommend their services.

Thanks you

Approximate cost of services:
$30,000.00
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Company Response

Thank you for choosing Canada Select Windows for all your exterior home renovation needs. We appreciate you taking the time to write this review and we enjoyed working with you.

Humberto
Humberto
3 reviews Oakville, ON
8/10

Windows glass replacement

It took long to schedule installation but I am happy with the price and quality of the job. Thanks Ted, Peter and Dan for completing my window replacement. I would recommend Canda Select Windows to anybody looking to a profesional window installation.

Review has 1 previous version
Approximate cost of services:
$3,500.00
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Company Response

We appologize for the delay, we are a small company and we do the best we can with communication. Our installation manager (Peter) will continue to be in communication with you, and will try to schedule your installation in a timely manner, and at your convenience.

Zbigniew
Zbigniew
2 reviews Toronto, ON
10/10

Replacement of 6 basement windows

Canada Select Windows did a fantastic job from start to finish. The work was very professional from the time the windows were measured to when they were installed. There were a total of 6 windows installed...4 awning, 1 hopper and 1 slider. There was no mess and no fuss...just a job well done. The pictures speak for themselves. I am glad to say that I highly recommend this company without hesitation to anyone who is looking to get new windows well-installed and very reasonably priced.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your business, it was our pleasure. Thank you for referring us to your neighbors, enjoy your windows.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada Select Windows - Out of Business

Canada Select Windows & Doors is proud to service homeowners all across the great province of Ontario. We know that every project is unique and every client has a different preference and budget. Our industry experience allows us to provide you with important insights and advice that will help you ...
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