We had 2 movers who came to our house and packed the truck with all of our furniture and boxes. These gentlemen were a godsend and helped us diligently for 4 hours loading with care, and then drive to the new house and spent 3 hours unloading and reassembling. We wish Metropolitan movers central had told us we were expected to provide food and drinks if the service lasted across the lunch hour. Overall our stuff was delivered with care and the move was successful. I hope the communication from central can improve in a few ways: more detail in the quote of what is included, a more accurate time range estimate, expectation setting about what happen if we take more time than the quoted range, ability to charge the credit card on file for the moving service (it was awkward and unnecessary to recite my card number AGAIN over the phone at the end of the move. Thank you to my two movers who helped us - we appreciate it!
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