Man With A Wrench

Appliance Repair
Toronto ON M3A 3A5
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Appliance Repair
Man With A Wrench
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96%

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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Man With A Wrench

Average customer rating:
9.7 10 (218 reviews)

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Nigel in Toronto
Nigel in Toronto
0 reviews Toronto, ON
10/10

Dryer

I got a virtual consultation for my dryer, which was making a weird sound. They were very helpful, diagnosing from the noise over the phone, then looking up and sending me the exact correct part numbers. Great service!

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Company Response

Thank you for reviewing us Nigel. Man With a Wrench is dedicated to helping the community which includes this virtual service completely free of charge. We are happy that it worked out for you and that we can keep you safe by avoiding unnecessary meetings. Have yourself a wonderful day!

Zorik in Toronto
Zorik in Toronto
2 reviews Toronto, ON
10/10

Love the virtual consultation!

I went to their website when my oven broke, and booked a virtual consultation for 9 am the next day! So easy. Alex did his best to help me over the virtual meeting so I won't even need to get a technician, but in the end I decided to book someone. He arrived 2 hours later, fixed my oven and I later got an email invoice. Really effortless experience.

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Company Response

Thank you for your kind words Zorik. We are glad you were able to go through the entire experience from point A to Z and that it only took a few hours altogether. We pride on efficient and integral service and hearing such things from our clients really does inspire the team. We will continue to strive and be even better next time.

Have a wonderful and safe weekend!

Franki in North York
Franki in North York
1 review Toronto, ON
10/10

Dishwasher Virtual Diagnosis

We called Man with a Wrench because we had used their services awhile back because they were the company referred from Miele at that time. We reached Alex at home in the evening and he talked us through what the possible scenarios could be based on our description of the damage. His suggestion was that we should arrange a Virtual Diagnosis appointment to get a better sense of what the true damage was. We made the appointment online. Right on time we were connected via Zoom and Alex was the technician who did the virtual diagnosis. He looked at the damage on our dishwasher and gave us a repair quote right away. Once we decided not to repair the damage, Alex gave us excellent recommendations on what new dishwasher we should buy and the features he would recommend. Alex spent a great deal of time with us answering our questions and helping us figure out what to do. I would highly recommend Man With A Wrench. Alex was extremely knowledgeable about dishwashers. The virtual diagnosis service they offer is an excellent idea and really made this whole process easy to deal with. A professional and honest company.

I don’t think I could find a technician with as encyclopedic knowledge of appliances as Alex and as thoughtful an approach as Alex. I would recommend Man With a Wrench without reservation. Other repair companies could certainly learn a lot about customer service from Man with a Wrench.

I would recommend Man with a Wrench without reservation.

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Company Response

Thank you for the great review, Franki! Man With a Wrench is dedicated to helping the community which includes this virtual service completely free of charge. We are happy that it worked out for you and that we can keep you, and the community, safe by avoiding unnecessary meetings.

If you require any further repair help, please do not hesitate to contact us and we will be more than happy to help!

Have yourself a wonderful day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Alex was extremely helpful

Alex was extremely helpful in virtually guiding me through diagnosing a problem with my heating element on my portable dishwasher!
I Will definitely recommend him and use him again in the future.

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Company Response

Hello,

We are glad to hear that Alex was able to help you with your dishwasher issue! Our virtual diagnostic tool is used to assist our customers in repairing simple issues themselves, removing the necessity of home visits, especially during current times. If you have any other questions or concerns, please make sure to contact us, and we will be more than happy to help!

Thank you,
Team Man With a Wrench

John.c.dumo in Toronto
John.c.dumo in Toronto
0 reviews Toronto, ON
10/10

Washing Machine stopped working

We had our washing machine stop working... set a request to Man with a Wrench and got an answer within a few hours to book an appointment (next morning). Phoned to let us know he was on his way and was able to quickly diagnose and fix the issue. Repair took less than 30 minutes to execute and we're happy to have a working washing machine. On time, courteous, helpful! Couldn't be happier with the service and will definately make them my first call if I have any applicance issues... which I hope I don't have.

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Company Response

Hello John,

It is great to hear that our technician was able to repair your washing machine within the first visit. At Man With a Wrench, we always carry a wide array of parts in stock to repair appliances as quickly as possible, sometimes even within the first appointment.

If you require any further repair help, please do not hesitate to contact us, and we will be more than happy to help you!

Thank you for the great review, stay safe and healthy!

Lindsay W in Burlington
Lindsay W in Burlington
0 reviews Burlington, ON
10/10

Goes above and beyond

Our washer broke down and I talked to Oleg from Man With a Wrench. He confirmed over the phone what I suspected to be the issue and agreed that it wasn't likely worth fixing. He could have left it at that but he wanted to take the time to give me a true estimate of what the repair would cost instead of just ball park. He called his suppliers to find out part prices and e-mailed me the estimate. I didn't pay for him to do any of this as the washer isn't worth repairing. When I need my next appliance repaired, I will definitely be calling Man With a Wrench!

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Company Response

Hello Lindsay,

We always make sure to leave our customers with all the required information when repairing or replacing their appliance. We are happy to hear that Oleg was able to assist you with determining that the washing machine repair is not cost effective.

If you require any advice when purchasing a new appliance, please do not hesitate to contact us at manwithawrench1@gmail.com, and we will be more than happy to help you.

Thank you for the great review, stay healthy and safe!

Robyn in Toronto
Robyn in Toronto
1 review Burlington, ON
10/10

Honest Advice

My washer was making a noise and based on my description Man with a Wrench called me to let me know that he didn't feel it would be worth repairing due to the cost vs purchasing a new unit. As a young family, we appreciated this honesty and saving the service call fee.

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Company Response

Hello Robyn,

It is great to hear that one of our technicians was able to save you the service call and pre-diagnose the washing machine for you.

During current issues with COVID-19, we have also set up the ability for customers to call in and have a video chat with our customers which will possibly even allow us to instruct the customer of how to repair the appliance, without us having to come out and charge a service call.

If there are any other questions or concers, please do not hesitate to call us, and we will promptly tend to all of your needs.

Thank you,
Team Man With a Wrench

Randal in Cambridge
Randal in Cambridge
0 reviews Oakville, ON
10/10

Prompt, Efficient, Fair, Quality Work!

Had a dishwasher and washing-machine start to leak on my in the span of 3 days, just as the COVID-19 Virus was starting to ramp up. Was worried service would be hard to find, was worried about having service people in the house for everyone's safety.

Washer was a quick fix, quickly identified and repaired with no need for a new part. Could have found it myself, but experience is always a time saver!

The dish washer was a different story, the technician identified the problem as being a damaged washer from installation, not much else he could do.

We were both very careful about space, and the company assured me that the technicians were taking extra precautions.

Not major problems, but they were easy to communicate with, were prompt and were very fair with pricing. Which is exactly what I was looking for and needed.

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Company Response

Hello Randal,

It is great to hear that we were able to assist in these difficult times, and were able to repair your washing machine, while also providing you with information about your dishwasher.

Our main priority at Man With a Wrench will always be our customers, so we will always make sure to send happy and healthy technicians, to provide the best service possible. It is completely essential for us to maintain the highest level of service, which also includes all preventative measures enforced during such difficult times.

Thank you for the greatcreview, stay safe and healthy!
Team Man With a Wrench

Private User
Private User
Private User reviews Toronto, ON
10/10

Broken washing machine

I accidentally broke the dial on my washing machine with the sliding door, smh. I contacted Oleg @ man with wrench to see what could be done after superglue didn't work lol. Oleg was kind enough to provide cost comparisons and his honest advice. Turns out it would be more prudent to buy a new machine than fix mine. I appreciated his quick responses and professional advice. Didn't charge me a penny, solid guy.

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Company Response

Hello,

We are glad to hear that Oleg was able to provide you with all the information in regards to the repair on your broken washing machine. We always make sure to recommend the best solution with you, our customer, as first priority for satisfaction in mind.
Thank you very much for the great review!

Team Man With a Wrench

Sue from Toronto
Sue from Toronto
4 reviews Toronto, ON
10/10

Dishwasher Problem

Man With a Wrench was referred to us by Miele when our 20 yr old dishwasher stopped working. Roman came, diagnosed the problem and was able to do the repair. Later it became apparent that there was a second problem, and it was decided by all of us that in view of the age of the machine it wasn't worth the expense of further repair. We bought a new dishwasher, which was installed by Roman. The service we received from Man With A Wrench was excellent, they were so accommodating right from the start - let's not forget the office staff who were so helpful, and we couldn't have asked for a nicer technician than Roman. We highly recommend Man With a Wrench, and if need be will definitely use them again!

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Company Response

Hello Sue,

Thank you for such a comprehensive review of your experience. we are very happy that your needs were met by Roman. we will make sure he sees your kind words of what a good job he did. of course we hope that you experience no more issues with your appliances and if you do, we are always there to assist. We will continue to strive and improve our service for such amazing clients as yourself.

Have a remarkable day Sue!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Man With A Wrench

We are committed to providing an excellent service across Toronto, GTA and nearby regions. In our decade of experience, we have learned that you can get your appliance, and plumbing issues repaired quickly, effectively and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance, and plumbing repairs and to achieve the highest possible customer satisfaction from our services. Our punctual and friendly staff will always provide budget-friendly repairs.

WHY DO OUR CUSTOMERS LOVE US?
"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance and plumbing faults to have them fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
Man With a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customer with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. Our goal is to delight you with our service. If you don’t go shouting from the rooftops how happy you are with your service following a work order, we will be very disappointed, for our business runs on word-of-mouth referrals and we strive to ensure you’re happy enough to tell your friends about our service

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis

WHAT PLUMBING SERVICES DO WE OFFER?
- Toilet repair
- Drain cleaning
- Plumbing repairs
- New installations (sinks, toilets, showers)
- Water pumps
- Water heaters
- Frozen pipes
- Re-piping
- Burst Pipes
- Leak Detection
- Inspections

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, New Market, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil

We look forward to servicing your appliance and plumbing repair needs!

CATEGORIES
Appliance Repair, Appliance Retailers, and Plumbing
PRODUCTS
Fridges, Oven, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves
SERVICES
Refrigerator repair, stove repair, oven repair, washing machine repair, dryer repair, dishwasher repair, toilet repair, drain cleaning, plumbing repairs, new installations (sinks, toilets, showers), water pumps, water heaters, frozen pipes, re-piping, burst Pipes, leak Detection, inspections
BRANDS
Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
SPECIALITIES
Appliance Repair and Plumbing
WEBSITE
http://www.manwithawrench.com
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD
All Major Credit Cards, INTERAC, e-INTERAC, Cash
LICENSES
All of them
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 1 Year Repair Warranty
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