I have a Samisung dishwasher and a fridge. The appliances have issues thanks to the manufacturer. I called 'Man with a Wrench" and Oleg promptly booked an appointment with me. The day of appointment he called me and advised me that he has a flat tire and can't make the appointment time. I appreciated the call ahead and booked them for another day.
Alex called me this time and kept me posted about his arrival time. The problem ended up being electrical in nature rather than appliance related.
Needless to say these guys are customer service oriented, honest professionals and tell you as it is while educating you about the issues as they go. I would recommend them and use them again for any appliance issues.
- Approximate cost of services:
- $100.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello,
We are very happy to hear that you were satisfied with our customer service and repair collectively. We strive to create the best possible customer experience with education and transparency of repair. We hope that your fridge and dishwasher were well taken care of and if you ever have any other issues Man With a Wrench is always happy to assist.
Have yourself a wonderful day!