We used to use another company for rodent issue. The previous company used Resolv. That didn't seem to address the issue. I explained the situation to Gancy, he is very polite and address all our concerns. He explained the bait that he uses First Strike which is far more superior in quality. If you Google, "Resolv® Soft Bait rodenticide is a good choice for the budget-minded PMP faced with moderate rodent infestations" vs. "FirstStrike® Soft Bait gives you the assurance that youre using a rodenticide for the quality-minded PMP."
He assured us that he will only need one visit and this will resolve the problem. If anything, he will come back for follow up as I will have 6 months warranty. He is amazing to work with, and he is prompt to response to email, text messages. Thank you for your help!