I met Gancy 2 years ago, shortly after moving to Toronto from the suburbs.
To say that he is reliable, professional, knowledgeable and (most of all) honest and trustworthy, is not saying enough about him as both an individual and business man.
In the 2 years we have lived here, Gancy has been out 4 times total; spring/summer for insects and fall/early winter for rodents.
I am thorough in my search for any type of work to be done around the house, but once I find the right person, and if they are what they advertise, I am extremely loyal. Gancy lived up to his word and more!
Prior to hiring Gancy I compared at least 2 other pest control businesses, in depth. In both cases the estimate was considerably higher. Cost, however, is not the reason for hiring Gancy. His knowledge, explanation of treatment plan and outcome are what led me to hire him. His ability to deliver on his promise is the reason that I will continue to do so.
Most recently I messaged Gancy about a woodpecker on my stucco. As is his practice he responded quickly with advice. Given the location and our inability to reach the area, without hesitation Gancy offered to come out the very next day, inspect and perform any preventative solution to the problem!
To his credit, Gancy is prompt and patient. I have messaged him on multiple occasions for even the most minor insect issue and every time his response is immediate, thorough and honest. He never appears bothered by all my questions and always helps if he can. You can’t put a price on that kind of customer service!
Give Gancy a chance, he will not disappoint!!!