We recently had new windows installed and wanted to get new window treatments. Our mini blinds were over 20 years old and our blackout roller shades were poor quality (store bought), and curled around the edges. We shopped around at several home improvement stores, a popular retail chain, and even online, but we didn’t see anything we liked; the choices were overwhelming and the quality wasn’t that great. ~ I found Budget Blinds of South East Toronto on the Internet, and was hesitant as I always thought an in-home consultation would be too pricey for our budget. I spoke to Karen Tsao-Pemberton, the owner, and she was very helpful. She had Sajee (Design Consultant) call me and we set up an appointment. I still had my doubts but I was very surprised and impressed with the consultation. Sajee was engaging, and extremely patient with all my questions and concerns! ~ We love the look of faux wood blinds and wanted to get them for all the windows in our home, including a sidelight. Sajee gave us excellent suggestions and realized how important it was for our bedrooms to be darkened. She also informed us that 2” faux wood blinds would look too big for our narrow side light. In the end, we went with blackout roller shades for the bedrooms, faux wood blinds for the living room and office, and aluminum mini blinds for the side light. (Karen also pointed out that their roller shades are not made of PVC, as I had expressed health concerns). ~ Because our window frames had ridges, we weren’t sure about mounting them on the actual frames. Sajee returned with Jamie (installer) and we discussed both options (frame mount or wall mount). Sajee and Jamie also measured the windows a second time for accuracy. They took their time and we didn’t feel they were rushed at all. I was really impressed with how detail-oriented Sajee is. It truly felt like she was measuring the windows for her own home! She was just as picky as I was! ~ The blinds were ready in less than 2 weeks and Jamie called to set up an installation date that was convenient for “us.” He arrived on time and the installation went smoothly. Jamie has a very strong work ethic and is extremely polite and professional. ~ The blinds look amazing! We can’t believe how different our home looks, and we also can’t stop staring at our new window treatments. They even look great when they‘re rolled up. Their warranty is excellent; 5 years, no questions asked on their Signature line and SOM series, which is what we purchased. ~ I’m so glad I called Karen and I have already referred her to family members, friends and even the company that installed our new windows. If you need window treatments, save yourself the time and hassle and deal with Karen and Sajee!
- Company Response
Thank you so very much for the wonderful and detailed review you provided! It means the world to us to have positive feedback like yours. Our team truly strives for excellence from the moment you call-in to understand your needs - to the in-home consultation and educating you on what the best solutions are for your window coverings and unique situation - to doing a meticulous job on the installation. Beyond that, we are happy to offer you the best warranty in the business. We work hard to earn you referrals and thank you so much for your trust and your business, Ruby.
I love the photos you took as well - your blinds really look fantastic!