Better Home Design

Please Please avoid at all costs!!! What a nightmare!!! Please do not use this company for anything!!! Oh and they do not honor their warranty!!! They cut corners!!! Enough said!!!

Walter at BHD was referred to us from friends who were very happy with their full basement renovation. Right from the first meeting, I could tell he was an honest and hard working contractor who didn't bs about the work scope or price. He gave us a very thorough quote and even when some of his costs changed, didn't charge us a dime over what was quoted. The work was completed to a high standard and our new bedroom looks seamless with the rest of the house. Although the work did take longer than promised, we put a higher value on price and quality over timeliness.
Since he was doing such a great job, we also hired BHD to do cleaning and maintenance on our AC unit, which was done well and for an excellent price.
I would not hesitate to recommend BHD to any of my friends and family for any home renovation project. Thanks for the great work Walter!

When it comes to finding Trades, I'm as meticulous as it gets. I inquired with 16 companies about the job and the details + quotes I received were all over the spectrum. I was becoming a little more weary as I learned of installation challenges, inspection costs, adding this and that, etc. However, Better Home Design really stood out for me as Walter Rodriguez, the owner, maintained great patience and tact in explaining things to me. He even took time out of his weekend to answer my questions and called me to reassure me of things. Walter was very tactful, didn't try to sell me on anything I didn't need, and had a very honest demeanor. With that, I went with his company and am quite pleased with the installation process and end result.
In regards to the Furnace + Air Conditioning equipment, it all is the same stuff no matter what brand you go with. I'm surprised at how much negative reviews there are out there when researching this, but with these types of things you are bound to run into a faulty unit. It all comes down to having the right company installing and backing up what they've done. Finally, I did opt to go with the Napoleon brand just because they are a local Canadian company, which gives me a bit of peace of mind and pride to support them in these tough economic times.