I've never had such a poor experience buying furniture. Though Nick was willing to bargain for a table and chairs package, that's where the good experience ended. Our delivery was made via minivan, and the table had a couple of dents in it. When we complained, we were told "every table will look like that and no one will notice". We continued to complain and were told they would get in touch with the manufacturer who would come over to look at it. Lo and behold, the manufacturer never showed up. Issue #2 was with our chairs - they had a significant wobble to them, and the chair seats were installed crooked. We brought them into the store to show what the issue was, and said we were happy to return them or exchange them - at which point we were yelled at. I don't mean voices were raised - I mean it got to the point where we thought a fight would break out. I have never, ever been talked to by a business owner like this. We ended up leaving the store in tears with the faulty chairs - it wasn't worth the stress to go back and continue fighting. We have reported the store to the Better Business Bureau. Save yourself the stress and shop somewhere else.
- Approximate cost of services:
- $1,200.00