Kent Water Purification Systems

Water Filtration & Purification
10a Bram Court Unit 3 Brampton ON L6W 3R6
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Water Filtration & Purification
Kent Water Purification Systems
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89%

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Reviews by rating (past 12 months)
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Reviews for Kent Water Purification Systems

Average customer rating:
9.5 10 (23 reviews)

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pk2020 in Milton
pk2020 in Milton
1 review Milton, ON
0/10

Dishonest practices, terrible installations, overcharged me

I have had ongoing issues with the water softeners and purification filters installed in my home, including numerous leaks throughout the year, excessive use of salt, that they still cannot fix after a year. They even recommended and offered to replace the tank which has not been done yet.

I eventually became so fed up with the products that I requested that they remove the systems as per an original agreement to remove the unit within a year of install if not satisfied.

They refused my request to remove the unit and refund my money as they say the one year has past. Which it had not - they had written down the sale date as the date of install. Even still, "their date" was within a couple of days of my discussion with them and they would not budge on the request.

Even including all the issues I have had with the installed products, they have shown no remorse and still refuse to take the product back.

Further as I discovered later, as an uninformed home owner, they charged me an exponential larger amount of money for the product and services than what is reasonable.

The rest of the reviews indicate a great company but I have been preyed upon as an uninformed consumer. Avoid them!

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Company Response

Dear Customer, thank you for sharing your feedback. We value every feedback that comes our way and take it seriously. We apologize for the inconvenience you may have experienced during the cancellation of your purchase. We are currently investigating this matter internally and speaking with the relevant stakeholders to understand the issue comprehensively. Please allow us to get back to you on your request. We appreciate your patience. 

Private User
Private User
Private User reviews Mississauga, ON
10/10

New reverse osmosis system

Spoke to many purification companies Samir had the best German made 7 stage reverse osmosis system on market for the best price. He installed same day. Great installation. Would recommend him to anyone looking for purification. He picks up phone. other companies dont work on weekend and dont call back. Samir was available whenever for all questions and installed when I needed.

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Company Response

Thank you for your Trust in Kent Water

dandy
dandy
4 reviews Oakville, ON
10/10

Replace drinking water RO system

Replacing older RO technology with new German made technology
New technology is easier and less expensive to service

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Company Response

Thank you for your trust in Kent Water

allwynvdias
allwynvdias
1 review Toronto, ON
10/10

Water Softner and undersink Ro system.

Best and honest reliable service by Sameer.
Prompt and excellent service. Will not hesitate to use their service again and again.

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Company Response

Thank you for your trust in Kent Water

sundoc
sundoc
1 review Brampton, ON
10/10

Water filtration/purification system

Great work by the Kent team.
Clean, Professional and prompt.

We had an issue with the water taste being off, and they came over promptly to assess and address the matter.

Exceptional experience overall.

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Company Response

Thank you for your trust in Kent Water

Alan
Alan
2 reviews Etobicoke, ON
10/10

Reverse Osmosis filter replacement

Great experience, highly recommended. Came on time, great knowledge, very helpful, provided extra information, always available for support

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Company Response

Thank you Alan

Harp
Harp
1 review Brampton, ON
10/10

Water filter system

Work was done in a reasonable time and was given all options that are available for me. I would recommend them to anyone that needs a system

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Company Response

Thank you for your trust in Kent water

Jacques from Toronto
Jacques from Toronto
8 reviews Toronto, ON
10/10

Excellent product, sales & service

Samir followed up promptly to all my calls, gave me a senior discount be price competitive, installed a high quality German system, and returned (free of charge) to install a more suitable tap that we preferred.

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Company Response

Thank you for your trust in Kent Water

dandy
dandy
4 reviews Oakville, ON
10/10

Whole home water dechlorination

We needed to remove chlorine content in our water supply to eliminate chlorine off-gassing whenever we used it for drinking cooking bathing etc . We already had a reverse osmosis water filtering system for drinking but the high chlorine content of our water supply left the home smelling of chlorine and was rotting the gaskets and metal plastic and rubber components in our plumbing .
Kent came a few days after we requested their service and installed the system week later. They also gave the best price and agreed to service our drinking water system.
Very happy with their pricing, their service and staff.

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Company Response

We thank you for your trust in Kent Water.

Mary in Toronto
Mary in Toronto
1 review Toronto, ON
10/10

Kent Water softener systems

Kent Water Company service was great. Exceptional, and professional services. Knowledgeable and courteous workers. Now I am happy with my water system, good refreshing drinkable water, Recommend to any homeowners.

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Company Response

Thank you for your trust in Kent Water Purification Systems

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kent Water Purification Systems

Based in Brampton Ontario, Kent Water Purification System is a diverse water filtration distributor/dealer of Hankscraft H2O Products United States of America. Kent Water started out with a goal to be superior to competition - to give enhanced service, offer healthier products, and most importantly affordable pricing. We offer our customers a complete peace of mind, certified installation team and FREE after sales service.

Services we offer:
- Sell and install Water purification systems
- Sell and install Water Softening systems
- Sell and install Whole house water treatment
- Sell and install Detergent less laundry system
- Sell and install Well water treatment system
- Repair and service water purification and softening systems

Keywords: Water Purification System, Whole Home Water Treatment, Water Softeners, Well water treatment, Detergent less laundry system, Mineral RO system, Alkaline water system

24/7 EMERGENCY SERVICE | FREE NO-OBLIGATION IN-HOUSE CONSULTATION | 30 DAYS FREE TRIAL

Service Area:
Brampton, Mississauga, Oakville, Milton, Etobicoke, Caledon, Vaughan, GeorgeTown, Burlington, Hamilton

CATEGORIES
Water Filtration & Purification
PRODUCTS
- Water Purification systems - Water softening systems - Drinking water systems - Detergent less laundry system
SERVICES
- Plumbing and Installation - Service - Maintenance
BRANDS
- Hankscraft - Kent - Purewash pro
STYLES
Environmental friendly products.
SPECIALITIES
- Whole house water treatment - Well water treatment - Detergent less laundry system - Mineral RO system - Alkaline water system
WEBSITE
http://www.kentwater.ca
YEAR ESTABLISHED
2015
RETURN POLICY
30 days
PAYMENT METHOD
CC / Debit /Cheque /Cash, Monthly Plan
LICENSES
Registered
MEMBERSHIPS
WQA / NSF
LIABILITY INSURANCE
Yes
DIPLOMAS
Masters
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400
PROJECT RATE
flexible
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years. Kindly ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.