Kent Water Purification Systems

Water Filtration & Purification
10a Bram Court Unit 3 Brampton ON L6W 3R6
Write a Review
Write a Review
HomeStars
Water Filtration & Purification
Kent Water Purification Systems
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Kent Water Purification Systems

Average customer rating:
9.8 10 (25 reviews)

Sort by

Amandeep in Brampton
Amandeep in Brampton
1 review Brampton, ON
10/10

Great water system

Sameer and his staff members are very professional and friendly. I recommend kent water system. There system price is very reasonable. I would recommend kent water annual service also. Thank you

Was this review helpful?
John B. in Oakville
John B. in Oakville
2 reviews Oakville, ON
10/10

Purchase and install of an RO6 Water System

This unit was purchased and installed in one day. The installer was very professional, neat and well organised. From the time of my initial call to this company I have been extremely pleased and confident that they have a great product and they are proud of the work that they do!

Well done Kent Water!

Was this review helpful?
Company Response

Thank you for your Trust in Kent Water. We are always here to serve you.

pk2020 in Milton
pk2020 in Milton
1 review Milton, ON
6/10

Issues with salespeople, with original installation.

I had some serious issues with the installation of my water softener system. Also I had serious problems with the salespeople that I originally bought from and the promises they gave me. It got so bad I was ready to seek legal action against them. But Sameer from Kent Water contacted me personally to discuss my issues, apologized for the sales issues, and provided me great customer service to try to resolve whatever issues he could *within his power*. Sameer was great to deal with. If you are thinking about this company, please reach out to him if you can.

Last year I met with a Jan (also goes by Yari), where I was sold a home water softener system and under sink filtration system. Jan was representing and selling the systems on behalf of Kent Water Systems. She had told me that I could remove the installation within a year if I was not happy with the products. Well I was not happy with the products. There were problems with the installation, including leaks. And the unit was using so much salt (a bag a week). I was so fed up that I called to return. But they refused the return. I was told that no such agreement was made. I was furious because that is what Jan had promised me. Jan said she never made that promise. Jan also preyed upon me as an uninformed mother, she originally baited me with a quote for $1200, and returned with a new price of over $6000 and pressured me into signing. So with an outstanding $6000 bill, a leaking and nonfunctional system, you can imagine how I felt.

But Sameer from Kent Water contacted me personally and helped with what he could.

Kent Water is now doing their own direct sales, so definitely feel free to reach out to them directly. But avoid, any other sellers selling on behalf on Kent Water.

Review has 1 previous version
Was this review helpful?
Company Response

Dear Customer, thank you for sharing your feedback. We value every feedback that comes our way and take it seriously. We apologize for the inconvenience you may have experienced during the cancellation of your purchase. We are currently investigating this matter internally and speaking with the relevant stakeholders to understand the issue comprehensively. Please allow us to get back to you on your request. We appreciate your patience. 

Private User
Private User
Private User reviews Toronto, ON
10/10

New reverse osmosis system

Spoke to many purification companies Samir had the best German made 7 stage reverse osmosis system on market for the best price. He installed same day. Great installation. Would recommend him to anyone looking for purification. He picks up phone. other companies dont work on weekend and dont call back. Samir was available whenever for all questions and installed when I needed.

Was this review helpful?
Company Response

Thank you for your Trust in Kent Water

dandy
dandy
4 reviews Oakville, ON
10/10

Replace drinking water RO system

Replacing older RO technology with new German made technology
New technology is easier and less expensive to service

Was this review helpful?
Company Response

Thank you for your trust in Kent Water

allwynvdias
allwynvdias
1 review Toronto, ON
10/10

Water Softner and undersink Ro system.

Best and honest reliable service by Sameer.
Prompt and excellent service. Will not hesitate to use their service again and again.

Was this review helpful?
Company Response

Thank you for your trust in Kent Water

sundoc
sundoc
1 review Brampton, ON
10/10

Water filtration/purification system

Great work by the Kent team.
Clean, Professional and prompt.

We had an issue with the water taste being off, and they came over promptly to assess and address the matter.

Exceptional experience overall.

Was this review helpful?
Company Response

Thank you for your trust in Kent Water

Alan
Alan
2 reviews Etobicoke, ON
10/10

Reverse Osmosis filter replacement

Great experience, highly recommended. Came on time, great knowledge, very helpful, provided extra information, always available for support

Was this review helpful?
Company Response

Thank you Alan

Harp
Harp
1 review Brampton, ON
10/10

Water filter system

Work was done in a reasonable time and was given all options that are available for me. I would recommend them to anyone that needs a system

Was this review helpful?
Company Response

Thank you for your trust in Kent water

Jacques from Toronto
Jacques from Toronto
8 reviews Toronto, ON
10/10

Excellent product, sales & service

Samir followed up promptly to all my calls, gave me a senior discount be price competitive, installed a high quality German system, and returned (free of charge) to install a more suitable tap that we preferred.

Was this review helpful?
Company Response

Thank you for your trust in Kent Water

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kent Water Purification Systems

Based in Brampton Ontario, Kent Water Purification System is a diverse water filtration distributor/ dealer of Hankscraft H2O Products United States of America. Kent Water started out with a goal to be superior to competition - to give enhanced service, offer healthier products, and most importantly affordable pricing. We offer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Water Filtration & Purification pros in Campbellville?