Hi Linda and Fred
First of all thank you for taking the time out of your busy schedule to write your review.
After installing a new roof for your parents approximately 3 years ago we were so pleased to hear how happy they were and that they highly recommended my company.
It was my pleasure to come over personally and install your fascia boards the day before the roof installation.
We completed all of the fine tuning and extras as promised making sure you were 100% pleased with the job.
We're very fortunate as a company to receive such a positive review, this makes us strive to continue to improve ourselves and grow to be the very best we can be.
As a consumer l expect quality and good service and that's what you can expect from Accountable Roofing.
It was such a pleasure meeting you both.

Derek Moyes, Owner

Hi Brian,
Thank you very much for your review.
I was happy you contacted me to quote on your roof.
Once fulfilling all of your re roofing needs 3 or more of your neighbors approach me and we installed new roofs for them as well.
After working with your neighbors l've come to the the understanding that you are well respected and turned to for your advice and knowledge not to mention your being head of the strata committee.
So thank you Brian for hiring us, you allowed us to not only meet your roofing needs but also opened the door for for us to do some of your neighbors as well!
Derek Moyes Owner of Accountable Roofing

Thanks Bob for your review.
There's no better feeling then reading the review that you just posted.
As far as I'm concerned that's what its all about.
I put myself in my customers position and ask myself,
Have we fulfilled all of the obligations stated on the contract? Have we done the best possible job we can?
Have we addressed any special requests from the home owner.
For example when Bob and I sat down and I presented the quote to him I made sure I explained everything to him and answered all of his questions.
He told me that a couple of plastic inserts that connect the Aluminum downpipes were broken.
I said no problem I can take care of that for you! I thought if 2 or 3 were broken than there are probably more broken so I fixed them all at no extra charge. Going that extra mile and "attention to detail" is what Accountable Roofing is all about!

Thank you very much Aarron for taking the time to write your review.
What a pleasure to meet Jess and yourself . Thank you also for putting your trust in our company to take care of your roofing needs.
The color choice you both made really does look good on your beautiful rancher.
Being a fellow Cloverdale resident as well and occasionally driving by your home on my way to my warehouse l do catch myself glancing over to admire your home.
Thanks again Aarron and Jess for everything and remember.
Should you ever need our assistance in anyway we'll be there for you. Derek Moyes owner of Accountable Roofing.

Thank you Mr. Walker for taking the time to write your review.
One of the nicest customers I've had the pleasure of working with.
I really enjoyed doing those few extras for you and your wife.
Enjoy your new cedar roof and new torch on roof.
And remember to call if there are any issues or any additional services I can help you with.

Derek and the Accountable Team

Thank you Kathy for taking the time to write your review,It was very nice working with you too. Many thanks to our first customer on your street who decide to have Accountable Roofing perform his roofing needs, We were able show the neighbors the quality of work and attention to detail we strive for.
We just finished your neighbors the fourth one on your street and they are very pleased also, We hope to be seeing there review soon.
Many thanks to all customers who are kind enough to write a review, Not all customers do take the time out to comply with a review request even though there very happy with there job.
I know when I asked you a second time you said your neighbor Cecilia said it all very well and I explained we want to know that your happy too in your own words so thanks again.
Derek and the Accountable Team

Thank you for your review.
It's was a pleasure working with you and your and Strata..
I really like the color choice you guys picked for your new roof.
Thank you again, Derek and crew.

Again
Another great customer.
A pleasure working with you folks.
Enjoy your new roof and thank you for your review.

Trevor l thank you for hiring us.
You also are a standup guy.
What a pleasure working for you and your family.
Making a grilled cheese sandwich out of the blue when l was detailing the job and finishing up late.
Wow, people like you is why we do what we do.
Thanks again Trevor, Derek and crew

Thank you Jessie
Great working with you.
Thank you Teresa your sister for referring us.
We did her roof 5 years ago.
She was the first roof we did after l ran a roofing company for many years
Thanks again, Derek