Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Accountable Roofing Services Ltd
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98%

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Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (56 reviews)

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Cecilia and Karl in Vancouver
Cecilia and Karl in Vancouver
1 review Vancouver, BC
10/10

New cedar roof and torch on in Champlain Heights

We watched Derek and his crew replace a neighbour’s cedar roof and were so impressed with what we saw that we engaged his services after requesting a quote. Because our roof is identical to the neighbour’s, we knew exactly what to expect and Derek delivered. His crew was efficient and did an excellent job on both the torch on and the cedar, and Derek was frequently on site to ensure the work met his exacting standards. The materials used were premium grade cedar shakes (not shingles), so we are confident that our roof will withstand the rains for many years to come! Derek is a stickler for details, and did most of the finer touches, like diverters and chimney stack assembly, himself, always checking to see if we were satisfied with the results. The work site was left clean and tidy by the roofers, and Derek completed the final cleanup himself. We found him to be agreeable, communicative, professional, and very customer service oriented, and would highly recommend Accountable Roofing Services to anyone wanting work done to the highest standards. Well worth the investment!

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Company Response

Again
Another great customer.
A pleasure working with you folks.
Enjoy your new roof and thank you for your review.

Trevor in Surrey
Trevor in Surrey
1 review Surrey, BC
10/10

⭐️ Great Company - 5 stars ⭐️

I noticed Accountable Roofing had done work in our neighbourhood. I approached Derek regarding getting our roof done . Right away you could tell he was a standup guy. He got back to me right away and inspected the roof , gave me a very fair quote with no sales pressure. The roof looks great , and Derek’s number one priority was customer satisfaction. I highly recommend Accountable Roofing Services.

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Company Response

Trevor l thank you for hiring us.
You also are a standup guy.
What a pleasure working for you and your family.
Making a grilled cheese sandwich out of the blue when l was detailing the job and finishing up late.
Wow, people like you is why we do what we do.
Thanks again Trevor, Derek and crew

jesssarber
jesssarber
1 review Surrey, BC
10/10

New Roof

They were very professional throughout the entire job. The job was completed on time and the jobsite was left spotlessly clean. I was completely satisfied with Derek and his crew.

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Company Response

Thank you Jessie
Great working with you.
Thank you Teresa your sister for referring us.
We did her roof 5 years ago.
She was the first roof we did after l ran a roofing company for many years
Thanks again, Derek

broope in Langley
broope in Langley
1 review Langley, BC
10/10

Roof replaced on our deck

We were very happy with the job completed and the service. Derek was thorough, reliable and professional. He explained everything in detail what needs to be done and gave us options . They were punctual and even completed the job in -3 degree weather and snowing !! Roof looks great ! Would highly recommend this company for any roofing job .

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Company Response

Thank You for taking the time to write this review.
We were pleased that you contacted us to help you with your roofing needs.
After completing your two out buildings a couple of years ago its was nice to from you to assist with your additional roofing needs.
We're pleased your happy with our work.

Felix in Toronto
Felix in Toronto
1 review Burnaby, BC
10/10

Skylight replacement and roofing repairs

Derek is very polite, clean and professional. He told me what the best replacement skylight would be, explained why, and gave me a run down on the replacement process. His price was reasonable based on other estimates we got. He did some additional roof repairs and his cost estimates were accurate, with no surprises.

After he replaced the skylight I noticed some gaps in the trim on the inside. I asked him if that would cause problems, but he told me it's the remains of the original and it wasn't an issue. He then offered to come back to remove the skylight and replace the trim at no additional cost. It looks great now.

We'll be calling on Accountable Roofing Services for all our roofing needs and highly recommend this company.

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Company Response

Thank you Felix for taking the time to write a review and sharing your thoughts
where they can read by potential consumers who our interested in our services.
Such a great service Home stars provide for home owners, Saving the home owners time and money.

10/10

Re Roofing Project

Thank you to Derek and his crew for a great re roofing job on our home.

Derek was very thorough in explaining the work, the process, and materials required to complete our project. There were some deficiencies discovered along the way from the previous roof install that Derek advised us about and corrected to insure things were made right. Communication was great from start to finish.

Derek did an excellent job of fine tuning the installation, cleaning the property, and provided a walk through and overview of the completed job.
Would recommend Derek and Accountable Roofing for any of your roofing projects!

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Company Response

Thank you Mark
We are very pleased that you feel this way about your new roof.
We do strive for excellence and when we don't quite reach that level we're shooting for we'll do what ever it takes to get there.
We appreciate your business and please do call if there is anything we can do you.

Scott in Coquitlam
Scott in Coquitlam
1 review Coquitlam, BC
10/10

New Roof

We had a new roof installed recently. Derek and his crew did a excellent job. Here are couple things I really like:
1. Good communication. The job started couple days later than we planned due to bad weather, and Derek text me and explained to me what happened and what's the plan etc.
2. Very quick response. Sometimes I sent Derek messages during the weekends and sometimes even at night. And Derek is very nice and able to reply to my question very quickly.
3. Good price and high quality job. Very professional done. Derek sent me couple photos while they are working on the roof to keep me updated. Very nice. And they did a good leaning job too when the job is done. Leave no garbage behind. Very professional.
I already recommend him to couple of my friends.

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Company Response

Thanks for taking the time to write a review.
It was nice to install the proper roofing system you folks need.
With the very low slope you have a torch on roof is the only way to go.
Thanks for your business.
Derek

Wendy in Surrey
Wendy in Surrey
1 review Surrey, BC
10/10

Roof repair

A tree fell on our loft roof Sunday early morning resulting in two large holes. We called three roofing companies on Sunday and Derek was the only one that could come next day to take a look. His price was reasonable and he had a crew do the job right away. They did an awesome job replacing sheeting and shingles and cleanup.Monday evening it is raining but we no worries about rain damage to our loft. Would recommend his team for any roofing job .

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Company Response

Thank you for contacting us.
Was a pleasure helping you out.
Always here to assist with any roofing needs.
The Accountable crew

greg & deb Stevenson in Langley
greg & deb Stevenson in Langley
2 reviews Surrey, BC
10/10

New Roof

Derek and his crew did an excellent job of re-shingling our roof. In particular, Derek kept us informed during all aspects of the job, with all questions asked by us, answered in an easy to understand manner. Do to weather and sun some of the cedar siding had been damaged over the years. Derek did an excellent job replacing what was necessary and completed a few extra requests without complaint and with no additional charges. Derek's personality made it easy to work with him and we have no hesitation in recommending him to friends, neighbors/acquaintances.

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Company Response

Thanks for being suck great customers.
Great color choice.
And thanks for the gift.
Remember to call if you have any problem.
Derek and crew

Helen & Bruce  in Surrey
Helen & Bruce in Surrey
2 reviews Surrey, BC
10/10

Great repair Job!!

We had new shingles installed back in August, 2017 and we were very pleased with all the work. Our shingles are perfectly fine but recently we heard some squirrels in our attic. We looked at the roof and there appeared to be a small opening right beside a vent on our roof. My husband phoned Derek & left a message & Derek came out right the same day that he phoned him!! And then he covered up the small hole with some wire mesh and so the problem was solved! And Derek did not charge us anything for this work. We would definitely recommend Derek to do any new shingles!

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Company Response

When our customers choose our company to install there new roof for them it's the start of a long relationship.
If they should have any issues with our installation or a parts we installed for them or in this case
a squirrel that is gaining access to their attic and there is anyway we can help we'll be there for you.
It's just part of our service program you get when you hire us.
We are Accountable of our workmanship that's why we chose the name for our company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs and Torch-On Roofing Installations. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WSBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Fraser Valley roofing company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.