Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Accountable Roofing Services Ltd
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (73 reviews)

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Jamie in Toronto
Jamie in Toronto
0 reviews Toronto, ON
10/10

Small repair in Vancouver

Derek drove into Vancouver on a Saturday just to do a quote for my small roof repair. Called him back almost a year later and not only did he honour the quote, he came back within 2 days and did the job. He even washed my skylight window ;)
Highly recommended!!

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Company Response

Thanks Jamie for writing your review.
Helping you and your family out was my pleasure.
We appreciate your business.
Derek

Mike and Diane
Mike and Diane
0 reviews Surrey, BC
10/10

New Roof

We had the best experience dealing with Derek of Accountable Roofing!
Our shake roof definitely needed replacing. We called them to come by and provide us with a written quote for a quality high definition shingled roof, no more shakes for us.
Their price was reasonable and they listed everything that would be done and included it on their quote. They also went over all the details of the project. I was able to pick out the perfect color shingle from their samples they brought over. It goes so well with my exterior house colors.. The crew that looked after our project were amazing! So courteous, respectful and polite. If we had a question they would answer it. They cleaned up the job site at the end of every day so it didn't look unsightl. I still am in awe of our fabulous new roof even after 3 years. Look no further for a roofing contractor as this company if the absolute best there is and I wouldn't hestitate to recommend them! A great job well done. Thank you to all at Accountable Roofing!!

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Company Response

Thanks Diane for your very kind words.
Makes what we do so much more worth it to hear your feed back.
You keep your place so immaculate and such a beautiful home.
Thank you again for your business.
Derek and Accountable Team

Olivia
Olivia
3 reviews Vancouver, BC
10/10

What do I think

This company was recommended to me and now I should say that I can recommend it too. I had a rotten roof so asked the guys to change it and they did it just perfect. Very customer oriented company!

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Company Response

Thank you so much for taking the time to write your review.
We really do appreciate your business.
Be sure to call us if there is anything else we can do for you.
Thanks again, Derek and the Accountable Team

Karie Quechuck
Karie Quechuck
0 reviews Langley City, BC
10/10

Fabulous New Roof

From start to finish, Derek & his crew @ Accountable Roofing were professional, friendly, courteous, and amazingly clean. Overall, I was thrilled at the extra care taken with the little things. Little things that I didn't know were a thing! Derek took the time to explain and show us all the extras that his crew provided. The overall clean up around our yard once the job was complete was amazing. They picked up, swept up, brought out the blower and ensured there were no nails or sharp objects left where a car tire would be. I would recommend Accountable Roofing for their friendly service, professionalism, clean up and price - well worth it. Thanks for all your hard work Derek & Crew - our roof looks amazing!

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Company Response

Thanks Karie for taking the time out to write your review.
We really appreciate the kind words.
And for letting Accountable take care of your re roofing needs.
Thanks again from Derek and the Accountable team.

Private User
Private User
Private User reviews Surrey, BC
10/10

Cedar roof conversion into asphalt shingle roof

If you are looking for a reliable, hardworking and honest roofing company, we recommend that you go with Accountable Roofing. Everything this company represents reminds us of how things used to be done: well organized and timed, and perfectly executed. Derek, the company’s owner, is an exceptionally knowledgeable and hands on individual who is always checking, correcting and supervising his crew throughout the entire project. He has the initiative, and goes out of his way to make sure everything is properly installed and functioning well. His attention to detail is impressive.. He often came twice a day to make sure the project proceeded without a hitch.
We were given a specific schedule beforehand, and told how things would be done, and what to expect and when. The first day (Monday), the crew arrived and placed protective barriers, so that no trees or plants would get damaged. All the roofing materials and the waste bin were delivered soon after, and the workers proceeded to remove the old shingles. Most of the work was completed on Thursday. The roofing crew worked incredibly hard, not even taking afternoon breaks on some days despite extremely hot weather. On Friday, Derek spent several hours doing some finishing touches, and making sure all the debris, including nails was picked.
We have nothing but great praise and admiration for this company and are very satisfied and impressed with its workmanship, and its personal touch approach to doing things. We also liked how we were always informed about arising issues, so we felt confident that the project would get completed perfectly well.
Kasia & Zbig

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Company Response

Thank you both Kasia and Zbig for writing your review and noticing that we really take pride in our work and do our very best to insure our customers are happy with their decision to hire Accountable Roofing.
It was a pleasure working with you both on your reroofing project.
And thank you both for your kind generosity you shown.
It wasn't necessary but very much appreciated.
Thank you again, Derek and crew!!

Cecilia and Karl in Vancouver
Cecilia and Karl in Vancouver
2 reviews Vancouver, BC
10/10

Sunroom roof repair

Derek is probably the most customer service oriented construction specialist I have encountered in many years! On two occasions, we have called him to do emergency repair work on our sunroom roof, and he showed up within hours and fixed the problems right away — even though the glass roofs in question had been done, not by him, but by another company that didn’t stand behind its work! Because Derek did an exceptional job replacing our cedar roof last year, we knew we could count on him to do a fine job again, and we are grateful for his quick response and thorough repair job. In the rain. By himself. And at a rate that can only be called highly competitive.

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Company Response

Thank you so much for your review.
and for taking notice of our efforts.
We really appreciate it.
Derek

Ibdaniel in White Rock
Ibdaniel in White Rock
1 review White Rock, BC
10/10

New Roof (Torch On Style) on Stacked 4 Unit Condo Complex

Arrives on day and time planned. Makes all arrangements for staff parking and bin placement. Gets along well with residents and tenants. Work in progress and clean up when done is all meticulous. Owner has very engaging and polite personality. His staff are outgoing, friendly and helpful. Very understanding when I accidentally bounced his payment cheque. Written on wrong account. Accommodated a start date change very amicably. Would recommend anytime for a project this size and possibly larger. Workmanship appears to be excellent and found problems on first look at time of quote that others missed.

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Company Response

Thank you very much for taking the time to your review Dan.
All of the owners and tenants were very nice and a pleasure to deal with.
Enjoy your new roof for many years to come.
Thanks again, Derek

Anthony
Anthony
1 review Vancouver, BC
10/10

Roof repair, gutter leak and maintenance

Derek was very fast to respond from my initial request. Came in when it was convenient for me to give a free estimate. Took a lot of pictures to show problem areas and was very thorough. He was able to come the next day to do the job. Very professional from the beginning. Happy with the price and work done. Would highly recommend and will be using Accountable roofing for any future roofing.

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Company Response

Thank you Anthony for your review.
It was our pleasure meeting you and taking care of your roofing needs.
We also do look forward to assisting you in the future.
Derek

Private User
Private User
Private User reviews Surrey, BC
10/10

Excellent service and craftsmanship

We needed repairs done and really wanted to make sure it was done by a professional. We were given a very reasonable price for the work and were so happy with the way it turned out. Our house looks amazing! The owner was so professional and took extra care to clean. Would highly recommend.

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Company Response

Thank you for your review.
We appreciate customers taking the time out of there day.
It does really help letting prospective clients know what they can expect from the Accountable Team.
Thanks again, Derek

Fred and MaryAnn in Vancouver
Fred and MaryAnn in Vancouver
0 reviews Surrey, BC
10/10

Roof Leak plus New Roof venting

Derek was recommended by a Renovation Contractor as we STILL had a leak on the inside walls around our fireplaces stemming from the roof area after another company “fixed” the problem. A couple of weeks ago, he came over the next day after our call. He went “above and beyond” even crawled the length of the attic to the chimney area only to discover the problem was not the roof leaking but rather...the fireplace venting stacks were not sealed properly. After this was fixed, On his way off the roof, he spotted something else that was not right and fixed a tear in the roof flashing! He didn’t leave until he felt the issue was solved.
Also while on the roof, he advised only 4 vents had been installed instead of 7 that should have been based on the size of the roof! (Our house is almost 20 years old) So Derek was back again yesterday and installed three additional “solar” vents that we felt would be a better at getting rid of the excess heat in the attic!
Derek was here when he said he would be, he is very personable and honest, stayed late to ensure the job was done right and we would highly recommend him to anyone who needs Roofing assistance! Thank you!

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Company Response

Thank you very much for taking the time to write your review.
Its was our pleasure assisting you with your roofing needs.
We'll be here to help out if you should ever need us in the future.
Thank you again, Derek

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs and Torch-On Roofing Installations. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
6
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.