Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
Write a Review
Write a Review


HomeStars
Roofing
Accountable Roofing Services Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (144 reviews)

Sort by

Fred and MaryAnn in Vancouver
Fred and MaryAnn in Vancouver
0 reviews Surrey, BC
10/10

Roof Leak plus New Roof venting

Derek was recommended by a Renovation Contractor as we STILL had a leak on the inside walls around our fireplaces stemming from the roof area after another company “fixed” the problem. A couple of weeks ago, he came over the next day after our call. He went “above and beyond” even crawled the length of the attic to the chimney area only to discover the problem was not the roof leaking but rather...the fireplace venting stacks were not sealed properly. After this was fixed, On his way off the roof, he spotted something else that was not right and fixed a tear in the roof flashing! He didn’t leave until he felt the issue was solved.
Also while on the roof, he advised only 4 vents had been installed instead of 7 that should have been based on the size of the roof! (Our house is almost 20 years old) So Derek was back again yesterday and installed three additional “solar” vents that we felt would be a better at getting rid of the excess heat in the attic!
Derek was here when he said he would be, he is very personable and honest, stayed late to ensure the job was done right and we would highly recommend him to anyone who needs Roofing assistance! Thank you!

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write your review.
Its was our pleasure assisting you with your roofing needs.
We'll be here to help out if you should ever need us in the future.
Thank you again, Derek

mopar 69 in Surrey
mopar 69 in Surrey
1 review Surrey, BC
10/10

Water Leaking into Kitchen.

Called Derick to check an ongoing Roof Leak . He came by the same Day ,
I had others checking the problem,but still had problems. Derick found two of the Plumbing stacks Damaged . He replaced one late in the evening and came back to repair the other. That problem Solved He offered to check another ongoing leak . Again he quickly found the problem . Leaking Window and structure below. Not something he does,
but took the time to have a look. Fixed a loose Soffit as well. I found him
easy to deal with ,on time ,and dealt with the problem in a professional manner. I would recommend Derick for any of your roofing needs. Thanks Derick.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you for your review.
It was pleasure dealing with you and your wife.
Please call if you ever need us again.
Thanks again, Derek

Private User
Private User
Private User reviews New Westminster, BC
10/10

Great Service

Derek from Accountable Roofing fixed a leak in my roof recently and did a great job. He was very thorough and friendly. He went above the board and fixed a vent cap and cleaned the moss from the skylights too. Highly recommended.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thanks for taking the time to write your review.
And thank you Mike for the referral.
We really appreciated you being home to explain the exact problem and by the way we love doing a few extras for our customers.
It's our pleasure.
Derek and the team!!

Andrew in Langley Township
Andrew in Langley Township
1 review Langley, BC
10/10

New Asphalt Roof

Thank you for our new roof! From the quote, to timely completion, to the finished roof., We are very happy with everything. We would not hesitate in recommending Derek and his crew from Accountable Roofing!

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Thank you Andrew for submitting your kind review.
It was our pleasure working with you and your wife.
I feel it is our duty to point out and rectify some of the corners that were cut when you had your cedar roof converted to asphalt all those years ago.
Now with the plywood installed properly with the support that is required for a strong and sturdy roof deck, you can now enjoy your new roof for many years to come!!
Thank you again for entrusting Accountable Roofing Services for your roofing needs.
Derek and the Crew

WAYNE in Surrey
WAYNE in Surrey
0 reviews Surrey, BC
10/10

roofing

i had three roofs done by accountable and i was verry satisfied with theriwork and product . they also went above and beond what was expected i would recomend them to my friends family.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

It was our pleasure working with you again on a another project.
It's always nice having repeat customers and especially ones like you.
Keep them coming Wayne.
Thanks for everything.
Derek and the Accountable Team!

Andy & Carolyn in Surrey
Andy & Carolyn in Surrey
1 review Surrey, BC
10/10

Roof Repair

We called Derek about a leak on our roof he came out the same day to assess the problem. He returned the next day and fixed the problem for a very reasonable amount. We will definitely call Accountable Roofing for all our roofing needs!! Thank you.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for your review Carolyn we appreciate our customers feed back so our future customers can see what they can expect when dealing with us.
Look forward to seeing you when your ready for that new.
All the Best in the New Year, Derek

Carolyn in Surrey
Carolyn in Surrey
1 review Surrey, BC
10/10

Roof repair 1700

I would highly recommend Derek and Accountable Roofing. Our roof was repaired the same day that we called for help and it was 5 days before Christmas! Derek was great at explaining what we needed and how he would fix it.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Hi Carolyn,
Thanks for your kind review.
We're so glad we could come out and help you both out.
Thank you for having Accountable Roofing services assist you with roofing needs, we really appreciate it.
Happy Holidays, Derek

Don P.
Don P.
0 reviews Langley City, BC
10/10

Replacing cedar shake roof with duroid

We were very impressed with Accountable Roofing Services Ltd. Derek came and explained all that he was going toi do to replace our roof and he lived up to his commitment, He even repaired the chimney which was in need of a little repair. His crew were excellent as well. They tackled the work with vigor and at the end of the day they left the yard neat and tidy. Derek ca,e back and fixed minor problems with no questions asked, we would recommend them to anyone.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thanks Don for taking the time to write your review.
It's was a pleasure meeting you and your wife Joyce
and assisting you with your roofing project.
After watching your neighbors Glen and Marilyn's roof be installed you were able to see the progress and then the finished product.
Over the years l've seen this where one neighbor is looked to for advise when having a project done on there home and thanks to Glen for being that neighbor.
Derek/owner

joannemarie1018
joannemarie1018
0 reviews Langley City, BC
10/10

Reroof

Great team, from sales to actually having the roof done. Owner actually came and did some touchups. GREAT WORK.

Approximate cost of services:
$15,600.00
Was this review helpful?
Company Response

Thank you Joanne for taking the extra time to write your review.
It was a pleasure working with you and your husband Richard.
Please thank Kathy your friend for referring us,that's one of the reason we strive for perfection, receiving referrals from friends and family.
Now you can enjoy your newly purchased home not having to worry about your roof leaking for many years to come.
Thanks again and remember, we'll always be here should you ever need us for anything at all.
Derek, Owner

NORTHENDER in Surrey
NORTHENDER in Surrey
1 review Surrey, BC
10/10

Perfection

Derek is the Best of the Best.

It is amazing that he is always there for us when we need him and will do anything to solve a problem. Most of all he doesn't rush and listens to our concerns or suggestions and above all, he is so knowledgeable and a problem solver.

If your roof is leaking or you are thinking of replacing your roof, just give Derek a call. You will be glad you did. There is absolutely no pressure.

Thanks, Derek - Terry and Helen

Derek should be teaching the how to's on Customer Service and Satisfaction.

If you are even slightly thinking of having your roof replaced, he is the person you should ask for - no-one else.

We really appreciate everything you have done.
Terry and Helen

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

What an absolute pleasure it has been getting to know both of you! Helping to get your roofing issues resolved over the past year was not only work for my business but an opportunity to meet two amazing people. Thank you so much for your great review, I appreciate it very much! Derek/Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs installations and repairs to multiple roofing applications. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.