Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Accountable Roofing Services Ltd
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98%

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Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (61 reviews)

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Joe and Barb in Coquitlam
Joe and Barb in Coquitlam
1 review Coquitlam, BC
10/10

new roof

We recently had to replace the cedar shake roof on our house with asphalt shakes and replace a torch down roof on our garage. I hired Derek and his crew with Accountable Roofing. Derek had been recommended to us by a friend of ours. There were several different aspects involved including a skylight and some corrugated paneling. We also have an aggregate concrete driveway which I did not want damaged during the removal of the old roof(s). Derek and his crew did a great job meeting all my requests and concerns. Any questions I had were answered by Derek in a professional manner and he made any necessary recommendations. I am very satisfied with the service and highly recommend Derek and Accountable Roofing.
Joe

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Company Response

Thanks Joe
Nothing is more rewarding than hearing kind words from a happy customer.
Remember we're just a call away, as you found out.
Thanks again, Derek and crew

Private User
Private User
Private User reviews Calgary, AB
10/10

Honest and knowledgeable roofer

I asked Derek for an estimate for a home I got accepted offer on. I was asking for a roof repair estimate. But the roof was improperly installed so I asked for roof replacement estimate. Derek told me to walk away from the house as its obviously not built with quality even though he would lose this business. He is not only knowledgeable but also honest and does his work with integrity. i will definitely recommend him to others and will ask him again if i need any roofing service. Such traits are hard to come by nowadays.

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Company Response

When you see the quality of workmanship on one of the most important elements of a 2 year old home you are about to purchase is far below the building codes
you can only imagine what corners were cut where you can't see.
Move on.
Please do call again for advise or roofing work.
Derek

Ed in Surrey
Ed in Surrey
1 review Surrey, BC
10/10

New roof before I retire

My 20 year old roof was going to last a few more years, but I did not want to face a big bill after retirement so I decided to replace it now. I liked that Derek has been certified by Gaf for installation of their product. Derek’s watchful eye over the roofing crew’s work and his final inspection to ensure the that the installation met standards has assured me of the quality of the roof I now have over my head. Derek went the extra mile with replacing some of the venting as well with new material without increasing the original quote. Derek was always easy to reach and he got back to me quickly when I had questions during the installation.

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Company Response

Thank you Joe for taking the time to write a review it was a pleasure working with you. Pease do not hesitate to call if you have any issues with the work that we've done for you.
Derek

NORTHENDER in Surrey
NORTHENDER in Surrey
1 review Surrey, BC
10/10

REPAIR WAS IMMEDIATE

OCCASIONALLY, DURING A BLISTERY DAY, THERE WAS RAIN DRIPPING DOWN THE CHIMNEY INTO OUR FIREPLACE. WE WERE TOLD THAT IT COULD BE THE CAULKING AROUND THE CHIMNEY STACK OR THE RAIN CAP NEEDED REPLACING.
EVERYONE WE CONTACTED SAID THEY WOULD COME OUT ON A NICE DAY BUT THERE WAS NO SHOW FROM OUR ROOFER OR THE COMPANY WHO INSTALLED OUR FURNACE AND A THIRD PERSON WHO ASKED US TO CALL TO REMIND HIM.
FROM A CHANCE MEETING AT COSTCO WE FOUND THAT DEREK OWNS A ROOFING SERVICE AND WE EXPLAINED THAT WE COULDN'T GET ANYONE TO REPAIR THIS.
DEREK ASKED THAT WE EMAIL HIM AND HE WOULD COME OUT ONE DAY.
"HAPPY VALETINE'S DAY" HE SAID (SOMETHING MY HUSBAND FORGOT TO SAY) WHEN HE CALLED TO LET US KNOW THAT HE WAS GOING TO PICK UP 3 SIZES OF RAIN CAPS AND WOULD BE THERE SHORTLY. HOLY MACKERAL.
THERE WAS SOME SNOW ON THE ROOF SO WE WERE HESITANT FOR HIM TO GO UP BUT UP HE RAKED THE SNOW OFF AND UP HE WENT AND THE RAIN CAP WAS REPLACED AND THE STACK WAS ALL CAULKED. HE TOLD US THE RAIN CAP WAS BROKEN AND ALSO THERE WAS HARDLY ANY CAULKING SO HE RESEALED THE BASE.
DEREK IS ABSOLUTELY ONE OF THE NICEST AND MOST KNOWLEDGEABLE PEOPLE THAT YOU COULD MEET AND WE ARE JUST THRILLED WITH HOW HE REPAIRED OUR PROBLEM AND ALSO GAVE US A YEAR'S WARRANTY.

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Company Response

Thank you for taking the time to write your review.
It's was pleasure to meet you both at Costco
and to assist you with your roof.

Private User
Private User
Private User reviews Toronto, ON
10/10

New roof

Derek was amazing to work with. He was here throughout the job to make sure his crew were on schedule and to check on the work. When the job was done he was here to double check everything and make sure we were happy. Cleanup was more than incredible. Derek was speedy with his responses to calls or texts and made sure we knew to call if we had any questions or concerns in the future. I would defiantly recomend Accounabke Roofing Services Ltd.
Cheryl and Doug

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Company Response

Thanks very much for taking the time to write a review.
Your words mean a lot to me as l take great pride in keeping my customers happy.
It's rewarding to know that my extra efforts are appreciated by my customers

Kurt in Delta
Kurt in Delta
1 review Delta, BC
10/10

The Best Roofing Company imaginable!

Thanks to Derek for coming out and rescuing us during the torrential storm of a couple days ago. Truly over-the-top work done... from determining the cause of my issue ..then stopping the leak ...then, after all was secure, creating a long term fix..all done with kindness, compassion and total dedication. I can not recommend Accointable Roofing Services strongly enough.. Derek is truly the best of the best!!

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Company Response

It's our pleasure to help out our Custermer
In time of need.

Lena in Delta
Lena in Delta
1 review Delta, BC
10/10

New roof instalation

Just a couple weeks as we finished our new roof. Amazing result! We love the new look of it. Lots of compliments from neighbors xx Derek is truly hard working person. He do care about his customers. All our requests and notes been satisfied. I definitely will recommend Accountable roofing to my friends and every one.
Thank you Derek!
Alex&Lena

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Company Response

What a pleasure to meet both of you and assist in your project of the total home make over.
And what a beautiful style of designer shingles you chose.

Cathy in Surrey
Cathy in Surrey
1 review Surrey, BC
10/10

Roofing on house

I was happy with the estimate for the work needed. And surprized when it actually included power washing of my sundeck when the cleanup was being done.
After the first rain since the finish of the project i noticed a leak around my gutter.
I called to ask about it.
Accountable promtly came out and made an adjustment fixing the problem both curteously and quickly
.Awesome company to deal with.
Thanks
Cathy and Wayne.

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Company Response

When l hire someone to do work for me out my field in my personal life, l also very much appreciate that little extra service.
We feel our customers are our bread and butter and deserve the best service possible.

Ray & Terri
Ray & Terri
2 reviews Surrey, BC
10/10

Great Work; Hassle Free; Competitive Pricing

We were long overdue for a roof replacement, so it was fortuitous timing when Accountable Roofing came knocking on our door. We immediately asked for a quote and were pleased with the price which included a whole new roof, rain gutters and rain guards. We also asked that our shutters and facia boards be painted too. Once work started, things progressed quickly. We were very impressed at how clean they kept the yard during renovations and afterwards when things the work was completed. Impressed with everything and highly recommend Accountable Roofing for efficient and professional service.

Review has 1 previous version
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Company Response

Thank you very much for your business.
Again it's easy to go that extra mile for customers, Even easier when there a pleasure to work with.

Helen & Bruce  in Surrey
Helen & Bruce in Surrey
2 reviews Surrey, BC
10/10

New asphalt shingles and also new gutters.

Derek Moyes did a great job of overseeing the replacement of all of our shingles. He also installed two new skylights above our garage. Our house has kind of a tricky roof--lots of little areas that must have been difficult to do. And also all of the roofers had to work in some extreme heat!! We did have a problem with a few of the shingles being stained--by the drainpipe people. But Derek sent two men over just this morning to replace the stained shingles. Our house looks super!! Nice & new looking!

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Company Response

Thank You very much!!!
It was a real pleasure working with you folks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs and Torch-On Roofing Installations. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
6
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.