We had been looking for ways to improve the shade in our backyard for a few years, trying various methods but none providing the enjoyment of sitting outside during a "calm" rain. We had been looking at awnings (cost, suppliers, etc) and ventured into "The Awning Factory" one morning while in the NE. We were immediately greeted by Randy, who asked us what we were looking for, listened to all of our needs/questions/concerns about wind and weather and showed us all of our options. No heavy sales push, just a lot of knowledge on the products and a really nice guy! Upon returning home, we decided to have someone come out and take some measurements for our new awning. We decided on a colour and model and whether to go with a motorized version (which was a no-brainer for the size we went with and soooo nice that it automatically closes when the sensor detects a "too strong" wind). Love, love, love it and the temperature under the awning is very refreshing in these hot, hot summer days we've been having...should have done it years ago! Thanks guys!