Award Plus Plumbing

Had a couple of minor leaks that had worsened over the past couple of years and become less minor, very drippy, so we decided we had to get them fixed. Alex answered the phone right away, was extremely responsive and he offered to send someone over within a couple of hours to have a look, even though I hadn't asked for or expected same day service because it was not an emergency! Alex was very helpful, and also called me back to let me know exactly when William (Will) was going to arrive at the house. That is great customer service and communication!
Will came to the house, wearing all the necessary protective gear (due to Covid-19), which we appreciated very much. He is SO AMAZING!! I am going to be asking for him by name if I need plumbing service again, he was extremely helpful, knowledgeable, patient, respectful, and he clearly explained and offered multiple options, pros and cons of each, before allowing us to decide which we preferred. During the process he checked in with us when necessary, to make sure we were happy with the angles etc and tested everything very thoroughly with us to ensure everything worked and was leak-free (which it was, and still is, it's been a few days now and it's working perfectly) before he left. I am extremely impressed with this company and with Alex and Will in particular (ask for him, you won't be disappointed), and I strongly recommend that you call them if you need anything plumbing related done. I have found my new go-to plumbing service and am so happy I tried them out! Thanks again Alex and Will!