Award Plus Plumbing

I called Alex late on a Thursday afternoon, and he called me back quickly. Water was backing up and coming out of the basement drain. He came that evening and checked the drain pipe with his camera, finding a blockage 34 feet along the way, beside my front porch. He explained the situation to me very clearly, gave me options, and answered my questions. He was courteous and professional at all times.

A section of the old pipe would be replaced by digging down both in the basement and underneath my front garden, creating a tunnel through which to pass the new pipe. A backwater valve would be installed as well. It was the July 1st weekend yet other less urgent jobs were rearranged so that his crew could come that Saturday and complete the job in one day. The guys worked diligently and cleared up all the debris both inside and out. I am very impressed by Alex and his team and would recommend him without hesitation.