Your Roof Specialist

Roofing
Waterloo ON N2L 3W2
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Write a Review
HomeStars
Roofing
Your Roof Specialist
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98%

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This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Your Roof Specialist

Average customer rating:
10 10 (72 reviews)

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Private User
Private User
Private User reviews Kitchener, ON
10/10

Roof repair

I emailed James late Sunday afternoon after a wind storm scattered a few shingles on my lawn. He responded within 30 minutes to my email. His quote was very reasonable. He was just finishing a job in the neighborhood and came over that same evening to do the repairs. I asked him to quote price for a new roof maybe later in the year. He was able to provide a professional quote on the spot, which he printed out from his truck in about 10 minutes. Thanks for the great service James !

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Private User
Private User
Private User reviews Wellesley, ON
10/10

Roof Repair

He repaired some missing shingles caused by wind damage. Very fast, thorough and professional. I would not hesitate to hire this company again to either fix or replace my roof.

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pariya
pariya
0 reviews Waterloo, ON
10/10

Bathroom ventilation

James is very professional and he did an amazing job in such a short period of time. He offered us a very reasonable price and we are super happy with the job he has done for us. I highly recommend him.

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Company Response

I'm glad we could assist you with your roof repair!
It was a pleasure doing work for you.
~James

Jason in Woodstock
Jason in Woodstock
0 reviews Kitchener, ON
10/10

Amazing Roof Replacement Crew

These guys are fast! I even went up and checked! The quality and efficiency of their work is outstanding. It was like I looked up and saw the roof being torn off then I come out and its brand new. This is a well oil machined and you can tell they pride themselves in their work! James was a very easy guy to deal with and he was the main installer as well.
Highly recommend

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Company Response

Glad your happy with your roof replacement!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Storm Repair

We had damage to our roof during a storm. I felt the situation was dangerous and called five companies who advertised 24/7 emergency service. Not one of the five companies even answered the phone. A day later and only one company returned my call and said they could help with a few weeks.
Unfortunately our damage grew worse and I was worried about safety issues. I found the Roof Specialist number by chance. I called on 6 pm of a Friday and James was over within minutes to fix my problem. He agreed it would be dangerous to leave unattended.
He returned promptly to complete the repairs the next week.
His work looks amazing and his prices are fair.
I am so pleased by his professionalism. And the fact that he was genuinely concerned about the safety of the situation.
I would hire him for anything in a second!

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Company Response

Thanks for the very positive review. I'm glad the weather cooperated so we could repair your roof in good time. Thanks for choosing us. It was a pleasure

Jason Green  in Waterloo
Jason Green in Waterloo
0 reviews Waterloo, ON
10/10

James to the rescue winter of 2020!

I have used James' services twice before. This was the 3rd time I've enlisted James for roofing work. The previous occasions were minor repairs to my personal house due to missing shingles. James is the type of guy that will tell you like it is good or bad. My small jobs on my roof were completely reasonably priced and he wasn't trying to sell me on a new roof. I appreciated that. If James recommends a new roof he has good reason, in my opinion he's the type of guy you can trust. I'm not going up on the roof to look but James goes up, takes pictures, takes the time to explain what he sees in the pictures and why it may be a concern. I am an expert at what I do (it's not roofing), I can't be an expert in everything so I must rely on professionals like James that wont take advantage of me.

The last time I got James' help was end of January early February. We had just had a substantial rain fall at the end of the week going into the weekend. I got a call from my Tennant in my rental that water was coming through the bathroom ceiling and garage ceiling. I immediately called James. He gave me so good advice on how to minimize damage by drilling a hole in the ceiling to let the water drain. I appreciated that, not much you can do during the down pour on the outside of the house.

When the rain stopped a day or two later James came out went up and evaluated the situation. He took pictures and when he came down he explained everything to me, the problems, potential causes, and he gave me a few options on how and when to make the repair. In the end I opted to replace the whole roof. I was expecting to get a standard 15 year roof but I was happy to hear that James only uses the good stuff so my new roof will go well beyond 15 years, I'd have to look at the paper work but I think it's a 25 year roof. And the value is exactly where I I happy to pay it. I have peace of mind now and everything is good. James came in the first chance he had when the weather allowed and did the whole job in a day. Setup was well coordinated with bin drop off etc... and clean up was well done as well no stray shingles or nails. James is an effective communicator, he's not shy to call me if he needs to and he's responsive with picking up the phone or returning messages. I won't have anyone else do any roofing work for me. This is a real review I am an actual person I stand behind what I say by signing it, Jason Green.

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Company Response

Jason thanks for the outstanding review! You've been a very loyal client of mine for quite sometime and I appreciate that greatly. Im glad we were able to get your roof repaired before things got worse!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Highly recommend

We hired James and his team to reshingle our roof and are so impressed. We got several quotes and James' pricing was excellent. I appreciated his honesty about what we need and what we don't need. He was always quick to respond to us and on time. The work was completed quickly with attention to detail. We wouldn't hesitate to recommend James and would hire him again in the future.

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Company Response

It was a pleasure to help you with your roof replacement. Please contact Your Roof Specialist for any future needs.

James

Hoessein in Kitchener
Hoessein in Kitchener
1 review Kitchener, ON
10/10

Roof Replacement

Very fast response and completion time. Clean up was stellar and workmanship outstanding. Great company. Overall I would highly recommend Your Roof Specialist!
James was a pleasure to deal with.

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Company Response

Thanks for the fantastic review. Thanks for choosing us to replace your roof!

Sincerely
Your Roof Specialist

HomeStars in Toronto
HomeStars in Toronto
0 reviews Cambridge, ON
10/10

Roof Repair

I called James about a leak in my roof, he came the next day an found the issue.
A few days later and the problem is fixed.
We are extremely satisfied with James and his exceptional customer service. I highly recommend this company to anyone for any roof needs!
Thank you James.

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Company Response

Happy we could assist with your roof repairs!
Please call Your Roof Specialist for any other roofing needs

trevor in Waterloo
trevor in Waterloo
0 reviews , ON
10/10

Roof Repair

James was very informative about the leak I had. i felt he was a very honest person. I was educated about the steps needed to be taken and why they will solve issue. He assured me my leaking bathroom fan vent would be fixed and it was immediately following the repair!
Great guy and well run company!

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Company Response

Thank you for the great review and choosing Your Roof Specialist for your roofing needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Roof Specialist

REPAIRS, REPAIRS, REPAIRS!
Fast, friendly, and affordable, our professional Roofing Service is well renowned throughout the Tri-City area. Our team is up for every job, specializing in those small repairs you just can't find a company with the time to fix. We always stand behind our work, with customer satisfaction being our #1 priority. We take pride in solving your problems! Contact us to learn more about our incredible team and how they can help you!

CATEGORIES
Roofing and Siding
SERVICES
Complete Refoofing, Shingle Repair, Complete Aluminum Work & Repairs, Siding & Small Unit Projects
PAYMENT METHOD
E-transfer, Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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