Ryan My Fireplace Guy Ltd

Formerly Ryan My Fireplace Guy LTD
Heating & Air Conditioning
Calgary AB T2Z 4C7
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Ryan My Fireplace Guy Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Ryan My Fireplace Guy Ltd

Average customer rating:
10 10 (92 reviews)

Sort by

Everything in Calgary
Everything in Calgary
1 review Calgary, AB
10/10

Excellent work! Cleaned fireplace and connected outside gasline to fire table

We had Ryan come in and clean our fireplace, and figure out what why it wasn't starting. Our fireplace has never looked so good! We also had Ryan connect our outside gas line to our fire table, we ended up at the last minute deciding to have the gas line be hidden...which meant it took more of Ryan's time. He was very patient and accommodating to our needs. He did a fantastic job! We would recommend Ryan in a heartbeat! - Penny and Mark

Was this review helpful?
Louise C.
Louise C.
3 reviews Calgary, AB
10/10

Gas heater installation and gas fireplace inspection and repair

This past winter the gas fireplace in my home started to act a bit flaky. Since I have been in my home over ten years, I figured I should have it inspected. You know, the whole gas/flames thing. Probably nice to make sure that nothing was wrong. I did some research and Ryan My Fireplace Guy had great reviews, so I gave them a call. They were extremely responsive and showed up at the stated time, did a thorough inspection, replaced a few parts, and I once again feel safe! They were extremely professional and their technician really knew his stuff.
This summer, I decided to install a gas heater in my garage. After all, isn't heat what everyone thinks about in the summer? I called Ryan, and Mike came by and gave me a quote. The team was able to install it very quickly (approx 5 hours). Again, very professional! They looked after the permit and Alice called me to find the best time for the inspection. The inspection was quick and easy with no issues. They even helped me to find someone to insulate my garage. I highly recommend Ryan! They are my go-to people for all things gas related.

Was this review helpful?
Warm in Prestwick in Calgary
Warm in Prestwick in Calgary
1 review Calgary, AB
10/10

Awesome service

Had an older gas fireplace in the house we bought. It was dusty and dirty and never quite worked right,dont think it had ever been cleaned or serviced. Ryan's guy came in and spent hours cleaning,tweaking and adding a few needed parts. I really didnt have high Hope's for the old fireplace but when he was finished it looked and worked like new. Thanks Joel for the great job and professional service. Would recomend these guys anytime and will continue to use there service for all of my gas appliance needs

Was this review helpful?
Company Response

Thank you for your wonderful review and recommendation. We are proud of our commitment for quality work and we are very happy you are pleased with the results. Joel is a definite asset to our company.
We look forward to working with you again, when the need arises.
Sincerely,
Ryan My Fireplace Guy Ltd

Sonja in Calgary
Sonja in Calgary
0 reviews Calgary, AB
10/10

Fireplace maintenance and gas leak fix

Ryan just left my house after completing a second service for me. The first was to complete a maintenance call on the fireplace which had a bit of buildup and now looks (and works) amazing! The second was to address what he found were a couple of gas leaks in the house. Yikes!!!

Ryan provides great service, is so down to earth and practical that you will not regret using his services. I feel like when you book his services the whole family is involved in the process which gives you comfort as well.

Thanks again Ryan for helping me out - I appreciate it!!

Was this review helpful?
Company Response

We appreciate your positive feedback and are happy you were pleased with both the workmanship and the quality of work provided. We would welcome future opportunities to work with you, and once again make you part of the Ryan My Fireplace Guy Ltd family.
Thanks for using our services and for the lovely referral.
Sincerely,
Ryan My Fireplace Guy Ltd

Michauds from Calgary
Michauds from Calgary
3 reviews Calgary, AB
10/10

Two 3 sided Fireplaces needing inspection

I wanted an inspection of both of my three sided fireplaces to make sure they were working properly and that there were no gas issues. He did a check on the connections and the sensors.

Joel was on time, efficient , courteous and I paid exactly what I was quoted.

I will have the company come back in the future to do more work on my fireplaces.

I would have no problem recommending Ryan My Fireplace Guy.

Was this review helpful?
Company Response

We appreciate your review and are pleased that you are happy with our service. It was a pleasure working with you.
Sincerely,
Ryan My Fireplace Guy Ltd

Private User
Private User
Private User reviews Calgary, AB
10/10

Gas fireplace service

Prompt, excellent service with full explanations. I would recommend this company to anyone that has a fireplace issue. I was quoted an amount for the required service that would have taken an hour. They had to go longer but I was still charged what was quoted. Much appreciated.

Was this review helpful?
Company Response

It was a pleasure doing business with you. Customer satisfaction is our priority and we believe by providing reliable honest service we can provide this. Thank you for your recommendation.

jodiforzani in Calgary
jodiforzani in Calgary
1 review Calgary, AB
10/10

They are awesome!

Our fireplace was leaking in our new(to us) home. The guys came out and quickly identified the problem, fixed it and have us the thumbs up to use the fireplace. They were easy to schedule and communicate with. Everything was great!

Was this review helpful?
Company Response

Thank you for your great review. We are always extremely pleased when our customers are happy with our service. Glad you are enjoying your fireplace.
Sincerely Ryan My Fireplace Guy Ltd

Brian
Brian
6 reviews Calgary, AB
10/10

Nice and warm

If you are looking for a fireplace company with a staff that is professional, courteous, honest and reliable Ryan My Fireplace Guy is the answer. In October 2019 Joel provided maintenance cleaning on our two fireplaces as well as fixed the pilot light on one of them. He arrived on time, did an excellent job, explained what had to be replaced and why, and cleaned up everything afterwards. The price was reasonable and we could not be more pleased.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the lovely review. We pride ourselves on providing quality work and we try to ensure our customers are satisfied, both with our work and with our service.
Ryan My Fireplace Guy Ltd

Private User
Private User
Private User reviews Calgary, AB
10/10

Fire place install

Ryan and his team are professional and efficient. After receiving a few quotes of the top rated companies i found on this site I decided to go through Ryan My Fire Place Guy and couldn’t be happier with the results! Thx guys

Was this review helpful?
Company Response

Thank you for your recommendation. It was our pleasure assisting you and we are happy that the fireplace install gave you the results you were looking for.
We would enjoy the opportunity to work with you again.
Sincerely,
Ryan My Fireplace Guy Ltd

Glen in Calgary SW
Glen in Calgary SW
3 reviews Calgary, AB
10/10

Professional and prompt service

very helpful getting back to my request within minutes and troubleshooting how to fix my gas pipe problem. A gas lamp in my backyard requires to be removed and This company talked me through how to check if it was already disconnected. Excellent and professional service. An honest business that I highly recommend.

Was this review helpful?
Company Response

Thank you for your recommendation. Knowing our customers are happy with the service we provide gives us huge satisfaction. Should you have any other gas needs or inquiries, we look forward to working with you again.
Sincerely,
Ryan My Fireplace Guy Ltd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ryan My Fireplace Guy Ltd

Professional Gas Heating Appliance Service, Sales, Maintenance and Installations.

"Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau.

Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience.

Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations.

​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation!

All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently.

A gas fireplace annual maintenance consists of:

A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace
Cleaning all components of your fireplace.
Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow.
Touch up paint to parts that look worn, or dull.​​

A gas furnace maintenance consists of;

Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace.

Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas.
Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed.

Visual inspection of furnace and all furnace components

Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free

Thorough cleaning of furnace and blower. (not ducts)

Call Ryan today for all of your gas fitting needs.

Now accepting Debit, Master Card & Visa

Ryan My Fireplace Guy MAKING CALGARY A SAFER fire PLACE

CATEGORIES
Heating & Air Conditioning, Fireplaces, BBQ Equipment & Service, and Gas Line Installation
PRODUCTS
Goodman Furnaces Majestic Fireplaces Napoleon Fireplaces
SERVICES
About "Ryan My Fireplace Guy" "Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau. ​ Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience. Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations. ​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation! All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently. A gas fireplace annual maintenance consists of: A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace Cleaning all components of your fireplace. Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow. Touch up paint to parts that look worn, or dull.​​ A gas furnace maintenance consists of; Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace. Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas. Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed. Visual inspection of furnace and all furnace components Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free Thorough cleaning of furnace and blower. (not ducts) Call Ryan today for all of your gas fitting needs. Now accepting Debit, Master Card & Visa
SPECIALITIES
Gas Fitting Gas Fireplaces Gas Furnaces Gas Appliance Installations Garage Heaters Barbecue Gas Lines
WEBSITE
http://myfireplaceguy.com/
YEAR ESTABLISHED
2013
LICENSES
Journeyman B Gas Fitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year all parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.