Posh Home Cleaning

House & Apartment Cleaning
Hamilton ON L8H 6N6
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Reviews for Posh Home Cleaning

Average customer rating:
9.5 10 (12 reviews)

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vgsenkus
vgsenkus
0 reviews Hamilton, ON
10/10

Home cleaning service

Team cleaning of house, especially kitchen and bathrooms. Initial estimate was done quickly and reasonably priced. The team brings all of their own supplies and equipment - quality items too, such as Dyson vacuum cleaners. They work responsibly and are very diligent. They use initiative to solve a cleaning problem and provide concrete suggestions on how to solve it. They are a professional, respectful and pleasant cleaning team. I like the fact that they are bonded and insured. Dealing with administration is flawless and convenient - especially billing, as the cleaning team does not take payment. House was left in great condition - and they have no problems dealing with pets.

1 of 1 people found this review helpful.
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Company Response

Thank You so much for your fantastic review!

Matoula in Oakville
Matoula in Oakville
0 reviews Oakville, ON
10/10

Fantastic first cleaning

POSH ladies came and cleaned my house today. They did a fantastic job, they were very friendly, thorough, and my home is sparkling clean.I would certainly use them again and I would recommend them.
Thank you so much for your excellent Job!!!

1 of 1 people found this review helpful.
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Company Response

Thank You so much for your splendid review!

newowner
newowner
0 reviews Hamilton, ON
10/10

Cleaning

I hired Posh to clean my house in advance of my moving in. They did a thorough job within the time frame, but after they left I discovered some damage to the fridge door seal (likely due to vigorous cleaning). I emailed them regarding this issue, and they wrote back promptly, offering to replace the part. Due to no fault of their own, the part took three months to arrive, but during this time they checked in frequently with updates on the part’s arrival. Today, it came in, and they dispatched their handyman immediately to install it. I am impressed by their prompt attention to my issue and their concern. Great cleaning followed by outstanding customer service. If you’re feeling, like I was, a little worn out by contractors who promise the world but deliver little, hire Posh. It will renew your faith in the existence of companies who really care, and are all about customer service.
100 stars!

1 of 1 people found this review helpful.
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Company Response

Wow 100 STARS!? - thank you so much for your kind words! :)

Samantha in Hamilton
Samantha in Hamilton
1 review Hamilton, ON
10/10

Terrific service/quality!

We initially used POSH cleaning services for a one time deep clean of our home - they did such an incredible and detailed job that we decided to secure them for monthly services. They bring a large team with them and do the work promptly but still with a lot of attention to detail. It was also very easy all the way from quote, to service, to payment stage. They are always on time and do a great job. Thank you POSH.
Samantha Ettridge

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Company Response

Thank You Samantha for being a wonderful client!

Jessica in Hamilton
Jessica in Hamilton
1 review Hamilton, ON
10/10

Very Friendly, Professional Company!

We have been POSH customers on and off for several years and more recently started getting biweekly service from them. We could not be happier with how pleasant and friendly their staff are.

We have made a few referrals to friends for which they give us an awesome discount for.

They are also great with our pets. Highly recommend!

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Company Response

Thank You Jessica!

jw in Oakville
jw in Oakville
0 reviews Oakville, ON
10/10

Very Pleased

My mother is getting old and can't keep up with cleaning her house anymore. She was hesitant to try a cleaning service but I did some research and heard good things about Posh so she decided to give them a try. The staff were very friendly and kind to my mother and did an amazing job. So glad we signed on with Posh. Wish we did it years ago.

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Company Response

Keeping Mom happy is tres important! :) Glad we could help.

Richard in Grimsby
Richard in Grimsby
0 reviews Hamilton, ON
5/10

management made it right

They don’t move anything. Not even a mat.
Complained about having to clean the whole time.
My son heard all their complaining and whining and judgemental comments. Four hours to clean 1 floor, three people. Accidentally Changed temperature on fridge freezer. Had to throw away $200 in thawed food.
Mistakes were made. After contact with management things were corrected. A partial rebate was given and accepted as a good Will gesture.

0 of 1 people found this review helpful.
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Company Response

We at POSH are sometimes not perfect, HOWEVER we ALWAYS hold customer concerns in very high priority, proactively responding, and providing every reasonable resolution to satisfy the customer.

In this case, we DID NOT communicate directly with the homeowner who wrote this review:

The Real Estate agent booked the cleaning service with POSH on behalf of the homeowner. She did reach out to us after the job was completed with some concerns which the client had relayed to her. We replied accordingly, from her response it was our understanding that POSH's response was satisfactory.

We can understand why the homeowner would be frustrated. Due to the disconnect between him and POSH he may feel as if his concerns were not taken seriously.

We will now attempt to get in touch directly with the homeowner who wrote this review and seek an amicable resolution. As mentioned, POSH responds proactively. We hope that this client will give us the opportunity to find a mutual agreed upon resolution.

Sarah in Hamilton
Sarah in Hamilton
1 review Hamilton, ON
10/10

House cleaning service

I have used posh cleaning services for the past several years and have been extremely pleased with all aspects. The ladies have all conducted themselves in a very professional manner while completing a thorough clean of all areas. If at any time I have questions either the ladies visiting or the ones in the office are more than happy and available to respond.
I would highly recommend this service beyond any others I have used in the past.

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Company Response

Thank You Sarah! The ladies will be very happy to see your compliments!

GM in Hamilton
GM in Hamilton
1 review Hamilton, ON
10/10

Fantastic customer service

We experienced exceptional customer service from the POSH team from our first initial call right until the cleaning was complete.

I would highly recommend POSH to be invited into any home or business for an overall great experience.

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Company Response

Thank you very much!

JCarrillo in Burlington
JCarrillo in Burlington
1 review Burlington, ON
10/10

Housekeeping that passes the white glove test

The POSH team always pays great attention to the little details. From mirrored sliding doors down to polishing the stainless steel razor stand in the corner of our bathroom counter, everything is clean. The owners assured us that thorough background checks are completed so we're usually not home during the cleaning. The team also has no issue with our dog who is at home while we're out. They also quote for regular/multiple cleaning for greater value.

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Company Response

We are happy that you are happy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Posh Home Cleaning

Poshployees: Attentive & Trustworthy
Posh is able to provide the trustworthiness & personable service of an independent/solo cleaning lady, while still upholding the reliability & expertise of an established company. After many years of recruiting, training, and keeping genuinely great people, Posh has built a team of Home Cleaning Staff who can consistently provide outstanding Quality of Service.

Servicing Hamilton, Ancaster, Stoney Creek, Dundas, Burlington, Oakville, Waterdown, Grimsby, Beamsville, Milton and Binbrook, Posh Cleaning provides maid service for your home with integrity and reliability. Just imagine opening your door to find a spotless house - we promise to remove the burden of cleaning from your housekeeping – freeing up your time to focus on the more important things in life!

We are happy to provide you with references from our current clients :)

CATEGORIES
House & Apartment Cleaning
SERVICES
• Weekly, Bi-Weekly or 4-Week Recurring Cleaning Service. • Spring Cleaning – any time of year! • Move-In/ Move-Out Service for when you are relocating. • Post-Construction or Post-Renovation Clean Up. • Cleaning for Home Staging to improve the perceived value when you are selling.
BRANDS
Professional & Brand-Name Supplies State of the art cleaning techniques according to industry best practices. We are official cleaning nerds!
SPECIALITIES
• Cleaning for all types of homes; from apartments and condominiums to single family homes of all sizes, and rental properties.
WEBSITE
https://www.findthedustbunny.com/
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
40
RETURN POLICY
Satisfaction Gaurantee
PAYMENT METHOD
Cheque, Cash, Visa, Mastercard, E-transfer
MEMBERSHIPS
Oakville Chamber of Commerce, Hamillton Chamber of Commerce, ARSCI
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario's Most Award Winning Home Cleaning Service
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$145
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Re-Cleaning Gaurantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.