Stucco Master

Plastering
Vaughan ON M5R 2E2
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HomeStars
Plastering
Stucco Master
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Reviews for Stucco Master

Average customer rating:
9.7 10 (53 reviews)

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rpuebla72
rpuebla72
4 reviews Richmond Hill, ON
10/10

Popcorn ceiling removal

My project was very challenging for many reasons, including high ceilings and painted ceilings. Mustafa did an excellent work doing some overnighters to complete on time within a reasonable price. He is the textbook example of a professional contractor. Don't look any more

Approximate cost of services:
$8,000.00
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thank you so much for this review Roberto. Your pics are on my i.g account. Your house was a very difficult one for many reasons but we got the job done in time and with quality work. Thank you for your business and we look forward to coming back for painting

Private User
Private User
Private User reviews Toronto, ON
0/10

Don't use this company - Mustafa untrustworthy

I hired this company to smooth the popcorn ceilings in my place. They came for 3 days and then never finished the work. They left my place with so much dust and dirt and the ceilings not even halfway finished. They smoked in my condo, did not protect my floors from damage, didn't clean up, verbally abused and threatened me, swore at me, and threatened the security guards in my building.

Approximate cost of services:
$9,000.00
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1 of 1 people found this review helpful.
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Company Response

Unfortunately, we have very little specific comment in response to this review as we believe it to be an illegitimate review.  Unfortunately, the reviewer in this case has only provided 1 review and has neither posted their contact information or photos of the work in question.

 

Although we have raised our concerns with HomeStars staff, the only requirements for a post (as per HomeStars policy) are a valid email, postal code and online name and neighbourhood.

 

As for this review, we are certainly unaware aware of any job we’ve completed that remotely fits this description.   We know this for the following reasons:

 Most importantly a condo job is never 3 days

We never request payment until a job is finished and is inspected to the homeowner’s satisfaction.  Frankly, if we “don’t finish the work”, we don’t get paid and that is something we like to avoid. (we have bills to pay too :-) .  In many cases, we spent extra time on a job just to live up to our own expectations.  We’ve been in the business long enough to know that every job well done represents an opportunity for referrals.  We invite you to read through our many other reviews to confirm this.

We have significant experience with condo ceiling projects.  Accordingly, we learned very early on that we must understand and respect the building staff and protocol for contractor work, including fob access, working hours, access points/elevators, common area dust and debris control and associated procedural rules (ex wearing booties/separate footwear etc).  We’ve been around long enough to know that happy security staff make for a happy project.

 

We are confident that anyone reading this, will be wise enough to recognize the malicious nature of this review, particularly when compared to the many other great reviews we have been proud to receive.

 

As always, we are always happy to share references.

lwu1990 in Toronto
lwu1990 in Toronto
5 reviews Vaughan, ON
10/10

Pre-Move-In Reno: Popcorn Ceiling and More

We had Mustafa come to remove popcorn ceiling throughout our home. We asked a few companies on HomeStars to quote us and picked Stucco Master as Mustafa took the most time to explain to us the process, had competitive prices, and was not only the owner/negotiated jobs, but also the one that actually did the job.

We are incredibly satisfied with his work, with the following highlights:
> Knowing that we were entering into a long reno phase, Mustafa took the initiative to help us cover the flooring throughout the house and also offered to loan us his lockbox (which has been extremely handy).
> He was very flexible with timing. As we were coordinating many projects at once, we had to ask him to delay for a week to squeeze another project in; he was extremely accommodating.
> Mustafa really cares about doing a good job, ensuring that all ceiling work performed looked perfect, at all times of the day / light conditions. Where I thought the ceiling already looked fine, he found flaws and corrected them.
> What really impressed us was his willingness to look out for our best interests. We had removed a few older potlights and also had rooms where the ceiling was flat. To ensure the whole house looked great, he helped us patch the old potlight holes and repaint the smooth ceilings to ensure that everything matched, all after we locked in the project price.
Overall I'd highly recommend Mustafa for any popcorn ceiling removal jobs.

For those looking to get their ceilings smoothed, here are a few of my tips:
1) Get the potlights and any other ceiling work done first; this will ensure the ceiling will stay pristine after the job is done.
2) Popcorn ceiling removal is extremely messy and dusty job, no matter how much things are covered and cleaned up. If you can, do the project before moving in and painting walls.
3) The project shouldn't be rushed. Multiple coats need to be applied and we were more than happy to accommodate to the job timeline.

Approximate cost of services:
$4,500.00
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Company Response

Leon thank you so much for this great review
We are happy to have helped you during your renovation and as always happy to see a great product on the ceilings. popcorn ceiling removal will never be perfect but it's the small things we do that insures a high quality smooth and flat ceilings
thank you again

CALM
CALM
2 reviews Vaughan, ON
10/10

Stucco Removal (2nd Floor), Skimming, Painting

Mustafa was a pleasure to deal with. I interviewed several contractors. Many of them were fine but Mustafa demonstrated a sincere knowledge and interest in his craft. He explained several technical issues and challenges and how he would address them. As an owner operator, I also felt comfortable knowing I was interviewing the person who was going to do the work (i.e. not the salesman)

The quality of work was very good and he took the time required to make sure the detailed work was done and re-done where necessary. I never felt like he was racing against the clock to get to his next job at the expense of the quality of my project.

Stucco removal is a very dusty and messy project. Mustafa utilizes high tech equipment (Festool Planex..Google it) to help control dust. However, dust is still inevitable, so be prepared. Extra prep where required goes a long way.

The only thing I would recommend is to try to better organize tools and equipment at the end of the evening to make it easier to move around the house after hours.

Approximate cost of services:
$1.00
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Company Response

Hello Carl
thank you so much for this great review and the clients you have referred us to. we take great pride in our work and sometimes that means redoing over and over again to get it just right.

Private User
Private User
1 review Toronto, ON
10/10

Stucco removal/ paint

Moustafa remobed the popcorn ceilings in our condo and re painted every wall including the doors and ceiling. Removing the stucco is very tough work, it's time consuming and messy but he did a tremendous job and our ceiling is perfect. Our walls are we also done very wall and we are very happy.

It is the little things though that made the experience possible and as relaxing as home reno's could be. He worked as long as he needed to work to get the project done. he met me at my work to get my keys so he could get started earlier (I had made an error Sndccirgotten to leave them at the concierge), he is a pleasant to be around and a Very nice man, in a 900 sq ft condo it makes it easier to enjoy the company of the contractor working in your home. Also after we had paid him, some dry spots appeared and he cMe back to fix them as well touch up some spots we didn't even notice which was fantastic service!

Approximate cost of services:
$5,700.00
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Company Response

Hello brother
thank you for that great review and those kind words. working in a condo is always hard and keeping dust controlled while moving in is even harder however we got her done in time. thank you for your easy going attitude towards the work being done around your furniture.

jason
jason
3 reviews Vaughan, ON
10/10

Popcorn Ceiling Removal and Painting

We wanted to remove our popcorn ceiling on our upper floor and in our skylight. Mustafa had no issues doing the work despite my hesitations because of the scaffolding required. However Mustafa assured me all would be fine. He didn't lie, we couldn't be happier with the work he did, our ceilings and skylight opening look like they've always been smooth and the finished paint looks great, there is no trace of the popcorn ceilings. We were so happy with Mustafa's work that we also asked him to paint all the bedroom walls as well. I would and will use Mustafa again when I have to remove some additional popcorn not only because of how great his work was but because of the honesty and dedication he works with. He is an absolute gentleman, his pricing is more than fair, he was far cheaper than any other quote we received and even when we added the painting of the bedrooms his price was still lower. My father-in-law saw his work and spent some time talking to Mustafa and is ready to use him on his renovation in the spring. As a bonus he even brought us some of his mothers homemade rice and beef patties so we could try some of his families traditional food!

My wife and I couldnt be happier with our choice to use Mustafa and Mode Renoz and will be more than happy to recommend him to our friends and family.

Jason

Approximate cost of services:
$4,500.00
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Company Response

Hey Jason thanks for that great review
Your sky light area was a difficult one to do however it came out great at the end. we are happy that your are happy and even happier that we are back at your home painting now.

May in Toronto
May in Toronto
1 review Simcoe County, ON
10/10

Ceiling renovation

After reading several reviews on HomeStar, Stucco Master was one of five companies we contacted. All of them simply sent me an email with a cost estimate. Mustafa from Stucco Master was the only person that actually called me back and followed up to discuss the details. Before providing a cost estimate, he asked several pertinent questions and it was clear to us that he was thoughtful in providing his cost estimate. He also took the time to explain the detailed process involved in the renovation along with the anticipated timelines.

He accommodated our tight timelines as we had to schedule it with our other renovations and ensure the work was done before we moved in. He takes pride in his work and took extra time and effort to correct all imperfections. For example he was not happy with how our living room ceiling looked under different lighting at night time. He insisted and undertook several coats to smooth out all imperfections without any additional charge.

Overall we are very pleased with his workmanship and he met and exceeded our expectations. His pricing was very competitive as compared to the other quotes we received.

We would definitely recommend Mustafa and would not hesitate to call him again if we needed this type of renovation again.

Approximate cost of services:
$2,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for that great review May. Popcorn ceiling removal in condos can be very very tricky specially downtown condos where the outside light plays such a big factor. The beautiful fixtures you had bought did bring about a new set challenges to the job, however it wasn't something a couple of more Coates of plaster was not able to fix. I am happy the end product came out good and you and Francis are satisfied.

Linda
Linda
2 reviews Brampton, ON
10/10

remove popcorn finish from concrete ceiling - paint ceiling, walls and trim

To say I am thrilled with the results would be an understatement.I have a small one-bedroom condo in a 30 year old building where the popcorn finish was sprayed directly onto concrete, and had been painted at least once. I searched for a contractor for over 6 months, wanting to find someone who understood the difference between removing from drywall and removing from concrete. Several contractors told me 'no' on the phone - they didn't do apartments because of the extra challenges. I finally found Stucco Master. Mustafa was thorough when he came out to give me a quote, measuring everything and explaining his process. It makes a huge difference that he is a plasterer by trade, rather than a drywaller. His quote was right in the middle of all the quotes I received; price was a consideration, but not the primary factor. After meeting with him, I decided to also have him repair some walls and trim (holes from mounted shelves, poor quality where a wall was added but not joined properly to the ceiling, water damage from the apartment upstairs, wrong material used to join baseboard seams together, etc) and prime/paint all the walls, trim and doors. I had smoked in the apartment for 19 years, and of course the smell had become embedded in everything, but he told me he could solve that as well.The results? Perfection. The ceiling is perfectly smooth. The line where the walls meet the ceiling are all straight (I was told by several people not to expect this, since the ceiling was probably wavy). The transition between the kitchen (which did NOT have popcorn finish) and the hall (which DID have popcorn) is seamless. The trim looks amazing - I really hadn't known how bad it was until it was fixed. The smoke odor is gone, thanks to him adding a mild but lovely scent to the primer throughout. Even though he had to work some very late nights (while respecting the condo rules about noise), the work was done on time and on quote. I can't say it enough - I am thrilled with the results. Thanks for your hard work and commitment to perfection!

Approximate cost of services:
$0.00
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Company Response

Wow what a great review thank you so much for this. Cutting new corners is a must for us, new clean corners allows for a clean paint job as well as ad to the overall look of your condo. You did a great job removing the furniture and allowing me to work late hours helped tremendously. It was a pleasure working in your unit

linda.B
linda.B
1 review Toronto, ON
10/10

Removed Popcior/Smooth Ceiling, painting walls and baseboards.

Mustafa was able to accomdate my very tight timeframe; removed the popcorn ceiling and even painted my walls an baseboards, before I moved into my Yorkville condo.
Mustafa was EXCELLENT! And his work is impeccable!
Very professional, responsive by text and email. He was even able to handle my over-diligent condo property management's stringent requirements (ie. Certificates of Insurance, etc.)

Approximate cost of services:
$4,395.00
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Company Response

Thank you for this great review Linda, you have a beautiful condo and removing the popcorn ceillings made a world of difference in your unit. Your ceilings and paint job came out great which was well worth dealing with your management. Thank you for your patients through the job.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Smooth Ceilings

I just bought a new house and we used SM to change the popcorn ceiling to smooth ceilings. Mustafa's work was excellent, finished on time as he had promised and we had no issues what so ever. The ceilings were professionally finished and all the dirt was removed from site. We are happy with his work and would recommend it highly.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Indu for the review. You bought a dream home and removing the popcorn ceillings was a great choice for a renovation and timed correctly. Pictures of your house will be posted on homestarsenal.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stucco Master

Stucco Master are a company that specializes in interior finishing and popcorn ceiling removal. What we do to a perfection is stucco removal and of course perfectly flatten and beautifully paint them. We started off as master plasterers and added painting to our resume with the addition of qualified and ...
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