On Side Restoration Services Ltd.

Fire & Water Damage Restoration
Vancouver BC V5M 2E9
Write a Review
Write a Review

Lisa in Winnipeg
Lisa in Winnipeg
0 reviews Winnipeg, MB
0/10

Clean up of water damage/business

One of the worst experiences I’ve had with a company. Staff started out nice, but communication quickly stopped. I got different timelines from different people, and cleaning was not done well. Teams of at least 5 people were coming in every night, and barely anything was completed by morning.

Melissa just called me to update(?). I let her know how disappointed I was, and that their work would not be finished by Friday night, when promised. I was very professional with her, but she insisted on talking over me. When I continued speaking, she hung up on me mid sentence.

0 out of 5 stars. They should be embarrassed.

Approximate cost of services:
$15,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

As with all reviews, both positive and negative, we have shared with the relevant branch. In cases like this one, we also shared with our Quality Assurance team at the time of receipt. Sincerely, On Side Restoration.